We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... See more
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Went into Hays Braehead looking for a October week holiday, Ayisha showed our granddaughter holidays that she thought would suit Lily and between them sorted out a holiday that should make for a great... See more
Company replied
once again a wonderful experience. This time booking a multi centre trip to Germany Diane couldn't have been more helpful. This is the fourth time I've booked a holiday with Hays and each time it has... See more
Company replied
Excellent experience both in the store and on the phone. Staff very helpful and couldn’t do enough for us. They provided very good information and advice.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, United Kingdom
- 01413198933
4.9
Excellent
1K reviews
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June
In a word the thing that made our experience at Hays so good was June. After a wee chat she understood exactly what we were looking for and delivered.
March 7, 2026
Reply from Hays Travel - Braehead
Thank you very much for your lovely feedback! This will be passed on to June :)
June Love is the best
June was very attentive, she listened to our concerns and found us an excellent honeymoon within our budget and matching all our expectations
March 7, 2026
Reply from Hays Travel - Braehead
thank you for the kind words
The member of staff was very helpful .
February 19, 2026
Reply from Hays Travel - Braehead
Thank you for your lovely review - we hope to see you in future! :)
Reply from Hays Travel - Braehead
Thank you lovely to hear :)
Reply from Hays Travel - Braehead
Hi We will let Diane know thank you :)
Reply from Hays Travel - Braehead
We will let Ayisha know Thank you :)
The staff members Jocelyn who booked my…
The staff members Jocelyn who booked my holiday was amazing she did everything for me she was so helpful I couldn't have asked for more
February 22, 2026
Reply from Hays Travel - Braehead
This is great we will let Jocelyn know :)
Laura was excellent at getting me the…
Laura was excellent at getting me the best deal for my holiday
February 21, 2026
Reply from Hays Travel - Braehead
Hi Glad you got the best deal :)
Two Happy Chappies
Amy the member of staff who dealt with us was an excellent help to us and couldn't have done anymore she was excellent a wee diamond we will be back again soon as we always get great deals and service in the Braehead shop thanks again .
February 27, 2026
Reply from Hays Travel - Braehead
Great to hear we will be sure to let Amy know :)
Amy was amazing and really looked after…
Amy was amazing and really looked after us
February 27, 2026
Reply from Hays Travel - Braehead
Great to hear thanks :)
HOLIDAY ADVICE
I wasn't really sure what I wanted and the Agent was extremely helpful and knowledgeable. Happy with all aspects of the visit.
February 25, 2026
Reply from Hays Travel - Braehead
Great glad we could help :)
Sarah at Braehead
Sarah at Braehead, Renfrew, was very patient with my daughter and me when we were booking our first cruise. We fancied a cruise to the fjords but so few of these leaving from Scotland to suit our dates in May. Wouldn't dream of making our way to Southampton to sail North again! So decided on a Med. cruise. Glasgow to Palma to join ship then some interesting ports of call. Fingers crossed. Thank you, Sarah. You went above and beyond and I'm sure you must've missed your lunch break!
February 25, 2026
Reply from Hays Travel - Braehead
Great to hear we will let Sarah know :)
Jocelyn was absolutely brilliant
Jocelyn was absolutely brilliant , attending to our every needs , my wife is disabled and needs extra assistance at the airport , and Jocelyn made sure everything would be in place to make sure this would be as easy and stress free as possible , which will go along way to making our holiday the excellent experience it should be
February 25, 2026
Reply from Hays Travel - Braehead
Hi Thank you we will let Jocelyn know :)
Very helpful
Very, very helpful. Could not ask for more. Showed us all the options and let us make an informed choice.
We would not go anywhere else.
February 24, 2026
Reply from Hays Travel - Braehead
Thank you for your loyalty :)
The staff are always pleasant and…
The staff are always pleasant and knowledgeable, they do everything to help you pick the right holiday
February 17, 2026
Reply from Hays Travel - Braehead
Amazing to hear thank you :)
Reply from Hays Travel - Braehead
Great to hear thank you :)
Reply from Hays Travel - Braehead
We will let Michaela know thanks for the nice feedback :)
Very helpful efficient staff.
February 17, 2026
Reply from Hays Travel - Braehead
Great to hear thank you :)
The staff in heys travel were very…
The staff in heys travel were very friendly and out going
February 14, 2026
Reply from Hays Travel - Braehead
Great to hear thank you :)
I always book with hays travel braehead…
I always book with hays travel braehead so helpful so patient
February 21, 2026
Reply from Hays Travel - Braehead
thank you for the kind words x
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