Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at mor... See more
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We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared l... See more
Company replied
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look for... See more
I chose to use a travel agent as apposed to doing it myself on my phone online . The whole process was well worth the effort , bring able to ask questions , skip between sites and see everything so m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Woodford Road, SK7 1JP, Bramhall, United Kingdom
- 01614645572
4.9
Excellent
614 reviews
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Manchester to New Orleans via Atlanta…
I made a preliminary enquiry on 18/11/25 regarding flights to USA. I saw Kate who did her very best to find the flights that I normally take. However, the time table for Virgin Atlantic and Delta had changed so I had to consider the changes. I returned on 20/11/25 after deciding to continue with Kate's findings. I saw Louise who then booked my flights. Both Kate and Louise were very pleasant, checked everything thoroughly and did everything to satisfy my requirements.
I have been using Hays Travel for flights and cruises since 2022 and have always had complete satisfaction.
November 20, 2025
Reply from Hays Travel - Bramhall
Hi Shirley, thanks so much for your review, we're glad we could find you the most suitable flights in the end. See you soon :)
Booking made easy!
Lucy very friendly, helpful and efficient!
Wouldn’t go anywhere else to book a holiday… makes it so much easier than trying to do it ourselves!
November 14, 2025
Reply from Hays Travel - Bramhall
Hi Alison, thanks for your lovely review, we're glad Lucy could help you- see you soon :)
Very efficient
Very responsive. Understood our needs and identified great options.
November 13, 2025
Reply from Hays Travel - Bramhall
Hi Andy, thanks for your review- glad we could help :)
Happy atmosphere on entry
Happy atmosphere on entry
Friendly smiles from advisors
Efficient booking and advice
November 16, 2025
Reply from Hays Travel - Bramhall
Hi John,
Thank you for the lovely review! We are glad you had a good booking experience and hope you have a great holiday!
Reply from Hays Travel - Bramhall
Hi Susan,
Thank you for the kind review! We hope you have a great holiday!
We had a great friendly experience from…
We had a great friendly experience from start to finish. All our requiremnets were met and a great deal found.
November 6, 2025
Reply from Hays Travel - Bramhall
Thank you for the kind review! We are glad you got sorted and hope you have a lovely holiday.
First class service performed with utter professionalism…
First class service performed with utter professionalism
October 29, 2025
Reply from Hays Travel - Bramhall
Thank you for the kind review! It was lovely seeing you and we hope you have a great time in Canada!
Very efficient
Very efficient, very knowledgeable and friendly. Amelia, asst manager, also got us all inclusive cheaper than self catering. Very friendly and polite, good listener
October 30, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words. I hope you have an amazing time away!
Helpful & knowledgeable
Helpful, friendly, knowledgeable and promptly followed up our questions
October 28, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words! We hope you have a lovely time!
Second holiday myself and friend have…
Second holiday myself and friend have booked with these and have to say they’re all so helpful. Such a lovely team that do their absolute best to help you find the perfect holiday.
October 26, 2025
Reply from Hays Travel - Bramhall
Thanks so much for your kind review Jo, we're glad we could help you find your perfect holiday!
Such welcoming greeting and lots of…
Such welcoming greeting and lots of information given in relation to my cruise inquiry.
I booked and left the shop feeling very happy with the time spent with myself by the lovely girls.
October 7, 2025
Reply from Hays Travel - Bramhall
Thanks so much for your kind words Tracey, glad we could help!
Kate
Very helpful
Very helpful, and very pleasant , did everything for us, very impressed
October 22, 2025
Reply from Hays Travel - Bramhall
Hi Colin,
Thank you for the kind review, we hope you have a great cruise!
Kate and Louise were very helpful and…
Kate and Louise were very helpful and informative and made the booking for me so easy. They were very reassuring and gave me complete peace of mind with regard to my forthcoming trip to Australia. I will definitely return for any future trips.
October 9, 2025
Reply from Hays Travel - Bramhall
Hi David,
Thank you for the lovely review! We are glad you had a good booking experience and hope you have an amazing time in Australia! Hopefully we can help again in the future :)
Staff were more ex were more than helpful ,very…
Staff were more than helpful ,very knowledgeable and professional could’nt be happier with the service
October 15, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words. we hope you have a wonderful time.
Excellent service
October 13, 2025
Reply from Hays Travel - Bramhall
Thankyou for your kind words. we hope to see you again soon!
Amelia at the Bramhall branch was…
Amelia at the Bramhall branch was fantastic. Great customer service, very professional and friendly 🤩. We always book through Hays, and have always had amazing service.
October 12, 2025
Reply from Hays Travel - Bramhall
Hi Sarah,
Thank you for the kind review, we are glad to have been able to help and hope you have an amazing holiday!
Friendly and extremely efficient.
Louise was extremely friendly and competent. She understood our requirements immediately and spent a lot of time and effort to get the result we wanted.
October 5, 2025
Reply from Hays Travel - Bramhall
Hi John,
Thank you for the kind review! We are glad you had a good experience and we hope you have a lovely trip!
Helpful advice given every step of the…
Helpful advice given every step of the way. Quick responses. Friendly service.
October 3, 2025
Reply from Hays Travel - Bramhall
Hi Rachel,
Thank you for the lovely review, we are glad you had a good booking experience and hope you have an amazing holiday :)
Reply from Hays Travel - Bramhall
Thank you for the lovely review! We hope you have a great holiday!
Reply from Hays Travel - Bramhall
Hi Helen,
Thank you for the lovely review. We hope you have a lovely holiday :)
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