Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at mor... See more
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We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared l... See more
Company replied
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look for... See more
I chose to use a travel agent as apposed to doing it myself on my phone online . The whole process was well worth the effort , bring able to ask questions , skip between sites and see everything so m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Woodford Road, SK7 1JP, Bramhall, United Kingdom
- 01614645572
4.9
Excellent
614 reviews
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Your booking portal does not recognise…
Your booking portal does not recognise my details
However this can be rectified
The team at Bamhall are really good so an endorsement from us
September 21, 2025
Reply from Hays Travel - Bramhall
Thank you much for your lovely comments,
Great customer service!
September 12, 2025
Reply from Hays Travel - Bramhall
Hi Susan,
Thank you for the kind words, we hope you have a great holiday!
Reply from Hays Travel - Bramhall
Hi Joyce,
We are grateful for the kind review! We are glad we could be of help and hope you have a lovely holiday.
Dedicated attention during a busy…
Dedicated attention during a busy morning with the end result in finding a holiday for me.
September 13, 2025
Reply from Hays Travel - Bramhall
Hi Nicky,
Thank you for the kind review. We are glad you had a pleasant booking experience and we hope you have a lovely holiday!
Efficient service from start to finish
Efficient service from start to finish. Extremely helpful and knowledgeable staff.
I have booked with Hays Travel before and would recommend them to family and friends.
September 5, 2025
Reply from Hays Travel - Bramhall
Thank you for booking and for your kind words. we hope you have a lovely time!
Amanda the young lady who booked my…
Amanda the young lady who booked my holiday was extremely pleasant and competent
September 10, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words, We hope you have an amazing trip and we hope to see you again soon :)
First time cruisers
We have never been on a cruise before and thought we'd give it a try. We'd thought about booking online but we had a few questions we needed answers to so went into Hays in Bramhall. The staff were very friendly and knowledgeable and answered all of our questions. We ended up in a better cabin than we'd seen online and at a really good price. We will definitely use them for future holiday bookings.
August 25, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words, Thank you for booking we hope you have a fabulous time away!
The assistants were very helpfull and…
The assistants were very helpfull and polite found us a lovely holiday I hope
August 17, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words. We hope you have an amazing time!
Reply from Hays Travel - Bramhall
Thank you for the lovely review, we hope you have a great holiday.
Lady very helpful .
August 14, 2025
Reply from Hays Travel - Bramhall
Thank you for your lovely comments, we hope you had a pleasant booking experience
A few days in Vienna
We were given good, helpful advice and therefore felt confident in booking the holiday.
August 13, 2025
Reply from Hays Travel - Bramhall
Thank you for your review! We hope you have a lovely time and we will see you again soon!
Lisa was brilliant
Lisa was brilliant. She made us feel at ease, we had good laugh and she found a holiday that suited all three of us. She was very patient with us and made sure we were all happy.
July 31, 2025
Reply from Hays Travel - Bramhall
Thank you so much for taking the time to review Lisa's service . We are happy that we were able to help you, and find you the perfect trip!
Excellent service from Lisa in the…
Excellent service from Lisa in the Bramhall office fully understood our requirements and booking confirmation received promptly
July 31, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words. We are so glad you are happy with our service
Excellent service
Excellent service, found the holiday I was looking for & explained all everything in a clear & concise manner.
July 23, 2025
Reply from Hays Travel - Bramhall
Thank you for your review! We are so glad you got exactly what you were looking for!
Very friendly
Very friendly, efficient, knowledgeable staff. Really listened to our requirements and came up with some superb options for us. We were able to make the booking there and then. Many thanks
July 30, 2025
Reply from Hays Travel - Bramhall
Thank you for booking! We really hope you enjoy you holiday and we will see you again soon!
Great service
Great service, friendly caring staff found me the holiday i asked for fitting all my criteria.
July 20, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words! Were so glad we managed to get exactly what you asked for! Have a great time
Reply from Hays Travel - Bramhall
Thank you for your kind words! Were so glad you are happy with our service
Louise listened to what we wanted and…
Louise listened to what we wanted and spent time looking at other options and resorts.
July 27, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words. we hope you have wonderful holiday!
Reply from Hays Travel - Bramhall
Thank you for your kinds words! We hope you have an amazing time!
Reply from Hays Travel - Bramhall
Thank you for your kind words! We hope you have a lovely time.
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