Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at mor... See more
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We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared l... See more
Company replied
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look for... See more
I chose to use a travel agent as apposed to doing it myself on my phone online . The whole process was well worth the effort , bring able to ask questions , skip between sites and see everything so m... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 Woodford Road, SK7 1JP, Bramhall, United Kingdom
- 01614645572
4.9
Excellent
614 reviews
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Excellent Travel Agent branch
A very productive visit to this travel agent and Louise, the manager, provided the usual excellent service.
July 18, 2025
Reply from Hays Travel - Bramhall
Thank you for the lovely review Mr Snelson, it is always a pleasure to see you and we hope you are looking forward to your holiday!
Excellent and knowledgeable service
July 3, 2025
Reply from Hays Travel - Bramhall
Thank you for your review & Kind words. I hope you have a fabulous time!
Helpful, friendly agent
My husband I wanted to book a holiday Australia, we had an idea of the places we wanted to visit. The agent spent a lot of time finding different tours with different companies and pricing them up for us.
The agent was very polite, friendly and professional.
We found one that had everything I that we wanted and more.
It was a very good and successful visit to Hays Travel.
June 22, 2025
Reply from Hays Travel - Bramhall
Thank you for the lovely review! We are glad that we were of help and that you had a good experience booking with us. We hope you have a fabulous holiday!
Louise was great help and I booked a…
Louise was great help and I booked a holiday in Spain !
June 26, 2025
Reply from Hays Travel - Bramhall
Thank you for your kinds words! We hope you enjoy your trip!
Very helpful member of staff.
June 15, 2025
Reply from Hays Travel - Bramhall
Thank you for the kind review, we hope you have a lovely holiday :)
France by train
The agent was very helpful and knowledgeable. Waiting time was too long due to shortage of staff.
June 8, 2025
Reply from Hays Travel - Bramhall
Hi Ken,
We apologize for the waiting time, we hope you still had an enjoyable booking experience and have a lovely holiday.
Reply from Hays Travel - Bramhall
Thank you for booking! We hope you have the best time and we hope to see you again soon!
Reply from Hays Travel - Bramhall
Thank you for the kind review, we hope you have a lovely holiday :)
Great service
Friendly and helpful manner of staff and excellent knowledge of holiday we were thinking of booking.
May 20, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words! We hope you enjoy your holiday and we hope so see you again soon!
Louise was extremely helpful
Louise was extremely helpful, took her time to find the best deals for my husband and I and nothing was too much. Also not pushy.
May 20, 2025
Reply from Hays Travel - Bramhall
Thank you so much for your lovely comments! I am so happy that we managed to get you sorted and I hope you are looking forward to your trip! - If there is anything else that i can do then please don't hesitate to let me know - Kind Regards Louise
Helpful ,listened to what we wanted and…
Helpful ,listened to what we wanted and with difficulty ,found it .Fantastic service
May 15, 2025
Reply from Hays Travel - Bramhall
Thank you for the lovely review, we are glad we could help and hope you have a lovely holiday!
Very good organising everything about…
Very good organising everything about my trip plus so friendly so pleased
May 7, 2025
Reply from Hays Travel - Bramhall
Thank you for the kind review, we are glad you had a pleasant experience and hope you have a lovely trip :)
Very pleasant helpful lady-Louise.
May 9, 2025
Reply from Hays Travel - Bramhall
Thank you for the kind comment, we hope you have a great holiday!
Reply from Hays Travel - Bramhall
Thank you for the kind review, we hope you have a lovely holiday and hope to see you again soon! :)
Very helpful and friendly service.
May 6, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words :) I hope you enjoy your holiday and we hope to see you again soon :)
Really good customer service very…
Really good customer service very friendly and welcoming
May 2, 2025
Reply from Hays Travel - Bramhall
Thankyou for your review! We hope you enjoy your holiday and we will see you soon!
Very helpful and friendly staff nothing…
Very helpful and friendly staff nothing was too much trouble. Very patient and caring
May 1, 2025
Reply from Hays Travel - Bramhall
Thank you for the lovely review, we hope you have a great holiday!
Customer experience
The deputy manager Amelia was extremely patient & professional helping us to sort out a holiday.
April 27, 2025
Reply from Hays Travel - Bramhall
Thank you for the lovely review, we hope you have a lovely time and thank you for booking with us :)
Totally brilliant service by Amelia
Amelia my travel agent who I believe is the manageress of Hays travel Woodford Road Bramhall was absolutely brilliant and very informative and totally professional . I was extremely impressed .
April 26, 2025
Reply from Hays Travel - Bramhall
Thank you for your kind words, I hope you have a lovely holiday. Hope to see you again soon!
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