Hays Travel - Brendan O'Connor Reviews 

This is not the first time that I have booked cruises through Brendan. The whole experience was friendly, efficient and insightful. I will definitely book my next cruise through him again.

Brendan was amazing and so knowledgeable. He answered all my questions and never made me feel that I was asking stupid questions.

Brendan always delivers a first class service. Knowledgeable of his products, full of useful tips and advice. It’s always a pleasure to deal with Brendan.

Brendan is very knowledgeable about cruising and passionate about looking after his clients in a professional manner .A happy customer .Bernard Mc Grath.

I was interested in going on a cruise and I enquired about a few options. Brendan was most helpful in helping me choose one that suited me perfectly at a price that I was very pleased with (something that the several Travel Agency outlets that I had tried just recently had not been able to offer at a price acceptable to me). More than that, Brendan arranged direct flights from Belfast - which would otherwise have been a deal breaker, advised me on, and arranged, a discounted drinks package, provided me with the sailing itinerary, explained the payment terms, advised that I will need to get Cruise travel Insurance insurance, emailed me documentation and ATOL certificate. He made the whole booking process trouble free and straightforward for me being and answered all my questions (first-time cruiser). First rate service, Brendan will be my "go to" consultant for future cruises.

Just back from a fantastic 9 night cruise in Italy and France. This was my first cruise so was not sure how to book, what to book, and even where to go. Brendan took care of everything, he was so helpful and reassuring, made the whole process so easy and never failed to answer any queries I had before the trip. I would definitely recommend Brendan for any travel needs. I look forward
to using Brendan again for future trips.

Everything from my initial enquiry with another rep and then my final booking with Brendan who I follow on FB and who has helped me in the past but at that time I was unable to book. I found Brendan so helpful and he took the pressure off me making sure I got what was appearing to be the last room that was suitable.

Brendan was excellent at helping us book a cruise for the summer, he is very knowledgable when it comes to cruises. He put us at ease with questions we had about transfers, packages etc.

I will be going to Brendan from now on for future cruise bookings!

Brendan was extremely helpful and informative

Brendan is always most courteous and helpful when taking a booking to travel with Hays.

Brendan made our booking effortless no pressure was applied and his knowledge was second to none .
Will definitely use brendan more often
Thankyou

Brendan was his usual amazing self helping us book our cruise. Very efficient and thorough. It's a pleasure booking our holidays with Brendan. Thank you

Brendan was extremely helpful and prompt in his response and had our trip sorted within a couple of hours. Very impressive.

Again it was Brendan. Sent him an email enquiry at 9 pm on a Saturday night not expecting him to get it until Monday morning. Had a reply 8:30 Sunday morning and exactly the trip we wanted was booked by 11:30. First class service again. Many thanks

Brendan was fantastic- really helpful and would totally recommend him!

Brendan is always an absolute pleasure to deal with
He makes everything straightforward and really takes care of the individual traveller’s needs

Have recently booked a first P&O Cruise for 2 people and another package holiday to Tenerife through Brendan O'Connor travel consultant Hays Travel. Brendan made us feel so comfortable and trusting. He was so efficient and quick with providing all the information and prices and deadlines for both holidays, we were all in agreement we would consult Brendan again. He was upbeat and so pleasant. Can't wait to go on both these holidays. Many thanks

Brendan was great to work with. This is our first time booking with him and I have to say, we will certainly be using his services again. Thanks Brendan

Thank you to Brendan for our recent holiday booking. The whole process was so easy, best deal sourced and excellent customer service.

Thanks Brian & Lisa

Brendan made the whole process easy. His knowledge and advice was just what we needed for our first cruise. He was very easy to talk too.