We have been fortunate enough to deal with Cath Nathwani at the Bridgend office for several holiday experiences. We are sitting poolside in St Stefano, Corfu on our last day….please contact Cath and a... See more
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See what reviewers are saying
Great service from start to finish - help with currency exchange , airport parking , couldn’t do enough for us - highly recommend
Company replied
Georgina was great gave us a full load down on everything this cruise has to offer searched for rooms closed together as we have booked two separate rooms We discussed what types of sleeping arr... See more
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From the time we arrived Amy was professional knowledgeable and very attentive. She booked our holiday without fuss and had all our details written down before she started. This meant she wasn't cons... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Adare Street, CF31 1EJ, Bridgend, United Kingdom
- 01656477039
4.9
Excellent
731 reviews
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Reply from Hays Travel - Bridgend
Thank you for the lovely review :) Gemma
Charli was exceptional
Charli was efficient, thorough, pleasant and professional.
She obtained the holiday of choice and (despite her computer playing up) fully explained every feature of the trip. I bought on the spot-not needing to prevaricate!!
Frankly (and if I might say so), she is a credit to your company. I have not dealt with Hays before, but shall make a point of using yourselves in the future.
October 15, 2025
Reply from Hays Travel - Bridgend
Thank you so much for your lovely review - Charli :)
The booking was made easy and the staff…
The booking was made easy and the staff was able to get me to the right holiday I wanted at the right price
October 7, 2025
Reply from Hays Travel - Bridgend
Thank you for the kind review :)
Our assistant Charli couldn't have…
Our assistant Charli couldn't have helped us more she was wonderful and a great asset to your Bridgend store.
October 11, 2025
Reply from Hays Travel - Bridgend
Thank you so much for your lovely review, I will pass this onto Charli :)
Holiday that I wanted was made…
Holiday that I wanted was made available at a reasonable price.
Did not take long to book.
Jacqueline looked after me so well
October 3, 2025
Reply from Hays Travel - Bridgend
Thank you so much for the lovely feedback will pass on to jacqui for you :) Gemma
I must say I am thrilled with the…
I must say I am thrilled with the service I received from Hays Travel.
This was my first time book through the company, but wont be the last. Charli was so helpful, friendly and efficient. She asked questions that had not come to my mind which I really appreciated. I think having the personal touch from someone like Charli made the experience so much more streighforward and seamless. I really appreciated her customer service.
October 7, 2025
Reply from Hays Travel - Bridgend
Thank you for your lovely review we will pass this on to charli :) Gemma
Very helpful and professional service
Very helpful and professional service, it is the second time i have used Hays Travel to book a holiday and would do so again.
October 3, 2025
Reply from Hays Travel - Bridgend
Thank you so much for the kind words - Georgina :)
Reply from Hays Travel - Bridgend
Thank you for your kind review!
Reply from Hays Travel - Bridgend
Thank you Allan for the kind words :)
Very satisfied with the help we had…
Very satisfied with the help we had booking our cruise
September 26, 2025
Reply from Hays Travel - Bridgend
Thank you for your lovely review! -Karly :)
Reply from Hays Travel - Bridgend
Thank you for the lovely review :) Jac
Friendly and efficient
Friendly and efficient. Remembered me from previous holiday.
September 28, 2025
Reply from Hays Travel - Bridgend
Thank you for a lovely review!
Very good experience
Very good experience , quick and easy to understand and question where answered amazingly making me feel reassured will definitely be using hays travel in the future x
September 21, 2025
Reply from Hays Travel - Bridgend
Thank you for your kind words :)
Very good staff and first class service
September 21, 2025
Reply from Hays Travel - Bridgend
Thank you for the kind review :)
Amy was really good and made booking…
Amy was really good and made booking straight forward xx
September 18, 2025
Reply from Hays Travel - Bridgend
Thank you for such a lovely review !
Reply from Hays Travel - Bridgend
Thank you for such a lovely review ! - Karly :)
Happy with booking
The young lady was very thorough and ensured we had exactly what we requested. She was efficient and dealt with everything calmly and double checked everything at each stage. Lovely and friendly too
September 14, 2025
Reply from Hays Travel - Bridgend
Thank you for the kind review Joanne , I really appreciate it - Georgina :)
The girls always got a smile when you…
The girls always got a smile when you walk in and the Girls know what I am looking for 10 stars keep up the good work xxx
September 14, 2025
Reply from Hays Travel - Bridgend
Thank you for your lovely review :)
The experience cruise booking with Karly was straight forward
The experience was straight forward. We had already decided the cruise we wanted to travel on and Karly processed the booking from the ship choice to car parking making it a stress free experience for us. She talked us through our options and explained everything thoroughly
September 5, 2025
Reply from Hays Travel - Bridgend
Thank you for such a wonderful review! It was lovely to meet you both :) Karly
Great service
Karly was wonderful. Very professional and helpful. She was just lovely. We were very happy with our booking experience!😊
September 4, 2025
Reply from Hays Travel - Bridgend
Thank you for such a wonderful review ! It was lovely to meet you both - Karly :)
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