Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... See more
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Great service , Ellen was so helpful and as always we got the holiday we wanted and travel insurance too ..wouldn't book with anybody else .
Company replied
Zoe was helpful and knowledgeable. She went out of her way to facilitate the flight upgrade I wanted and rang me at home to confirm details.
Company replied
Have used Hays a few times now and always recommend them! Ellen who helped with my most recent booking was brilliant, so helpful and patient as I wanted to get my children's first holiday abroad just... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 Commercial Street, D6 1AF, Brighouse, United Kingdom
- 01484 818694
4.9
Excellent
1K reviews
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The staff go above and beyond
Highly recommend
The staff go above and beyond, they could not be more helpful.
February 15, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I really appreciate your support with us and great to see you again! Have a lovely holiday :) Zoe x
The staff was very helpful and we are…
The staff was very helpful and we are both profoundly deaf. They took us through the hotel information and sorted out our holiday schedule.
February 9, 2026
Reply from Hays Travel - Brighouse
We're so glad we could assist you with your holiday plans! It's wonderful to hear that our team was helpful in sorting out all the details for you and we hope to see you instore again soon. Thanks, Ellen :)
Hays Brighouse are fantastic
Hays @ Brighouse have a lovely team of staff, Always happy to assist with queries & questions.
Any of the staff are always happy to help with ensuring the holidays booked suit your requirements.
February 9, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to have you in store and great to get you booked on your next adventure! See you again soon,Zoe x
Zoe was exceptional
Zoe was exceptional, she explained everything very clearly. Thank you Zoe!!
February 12, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! It's always a pleasure to have you in store and book your next family holiday! Thank you for booking and I look forward to seeing you again soon :) Zoe x
Fab staff at hays in brighouse
The staff at Hays travel in brighouse are always so friendly and helpful and accommodating .
February 12, 2026
Reply from Hays Travel - Brighouse
Thank you for taking the time to leave this lovely review, Im glad to hear that you always fine us friendly and helpful. We look forward to seeing you again soon :)
i was looking for a straight threw…
i was looking for a straight threw flight from manchester to inverness scotland the lady found one straight away for me no problem.her name was zoe.
February 13, 2026
Reply from Hays Travel - Brighouse
We're happy to hear that you had a positive experience and that we could quickly find a direct flight for you. Thank you for the lovely review :)
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review, Always a pleasure to have you both in store and book your first ever river cruise! It is great to hear you found me friendly and helpful. See you again soon :) Zoe x
Booked Zoe Cloughwith Hays simply because of Zoe…
Booked with Hays simply because of Zoe Clough in Brighouse she is very patient, passionate and a professional she’s a great asset to your firm and a lovely person.Have booked before and will definitely book again with her
February 12, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Really appreciate your booking and your kind review. Great to hear you found me professional & passionate and I look forward to seeing you again soon :) Zoe x
Really helpful staff explain everything…
Really helpful staff explain everything you need to know and make it easy to book your holiday and don't push to buy anything you don't want to
February 2, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! It was a pleasure to have you in store and glad we managed to get you all sorted! I look forward to seeing you again soon :) Zoe x
Rachel was very professional and polite…
Rachel was very professional and polite in helping me choose my holiday
February 8, 2026
Reply from Hays Travel - Brighouse
We appreciate your kind words and are so happy we could assist you in choosing your holiday. Thank you for your booking and we hope to see you instore again soon. Thanks, Ellen :)
Good service when we eventually got it
Good service when we eventually got it. Waited 40mins and had to go back to car park to put more money on. We knew exactly which holiday we wanted to book and the assistant was very helpful.
January 31, 2026
Reply from Hays Travel - Brighouse
Thank you for your patience during this busy time, it was a pleasure to be able to get the cruise booked for you :)
We were met with friendly staff
We were met with friendly staff, everyone was cheerful & very helpful, we weren’t rushed into anything & the overall experience was quite relaxing.
January 31, 2026
Reply from Hays Travel - Brighouse
We are so happy to hear that you found our staff friendly and helpful, and that you felt relaxed and unhurried while arranging your holiday. Thank you and we hope to see you instore again soon. Thanks, Ellen :)
Great staff always helpful x
January 29, 2026
Reply from Hays Travel - Brighouse
Thank you for leaving me this review, I am pleased you were happy with the service you received whilst booking with me, I hope you have a wonderful holiday and will look forward to seeing you again soon. Rachel
Excellent, personal, focussed, well priced travel!
Rachel and the team always listen and know what is required of a holiday.
Sensitive about price and will offer any available deals with the operators, such as Jet2.
Great service, very helpful and will go the extra mile.
The FX always offers a good exchange rate also.
Thank you
February 4, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! It is always a pleasure to book your next holiday and appreciate your loyalty with us! Great to hear that you find the service great and helpful and we look forward to seeing you again soon, Zoe :)
Reply from Hays Travel - Brighouse
Thank you for the 5* review, I am pleased you were happy with the service you received whilst booking your holiday, have a wonderful time and I'll see you again soon. Emma
Reply from Hays Travel - Brighouse
We appreciate you taking the time to leave us a 5-star review! We are so happy to hear that you find our staff helpful and friendly.
Hays Travel
Always brilliant service
Always brilliant service. They think of everything so you do not have to. Always happy. Thankyou again
January 30, 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to have you in store & appreciate your loyalty with us! See you again soon, Zoe :)
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Was a pleasure to see you again and happy to hear you find us pleasant & helpful. I look forward to seeing you again soon, Zoe x
Reply from Hays Travel - Brighouse
Thank you for your review. We were happy to help and happy to pass the review onto Rachel who booked the holiday for you. We hope to see you instore again soon. Thanks, Ellen :)
We always book our holidays with you
We always book our holidays with you, staff very friendly, really helpful and always willing to find you the best deal.
January 27, 2026
Reply from Hays Travel - Brighouse
We're happy to hear that you have had another successful booking with Hays Travel Brighouse. We appreciate your kind words about our friendly and helpful staff finding you the best deals and we hope to see you instore again soon. Thanks, Ellen :)
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