Hays Travel - Broadstone Reviews 

702
TrustScore 5 out of 5

4.9

191 Lower Blandford Road, BH18 8DH Broadstone, GB


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Rated 5 out of 5 stars

Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... See more

Company replied

Rated 5 out of 5 stars

As usual I got first class service from Emma at the Broadstone office. My enquiry for a cruise was dealt with and all information I could possibly want was provided within 1 hour of my initial phone c... See more

Company replied

Rated 5 out of 5 stars

Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... See more

Company replied

Rated 5 out of 5 stars

I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 191 Lower Blandford Road, BH18 8DH, Broadstone, United Kingdom

  • 01202 658008

4.9

Excellent

TrustScore 5 out of 5

702 reviews

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4.9

All reviews

(702)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Very efficient service by Lindsay in…

Very efficient service by Lindsay in Broadstone.
Today she kindly printed our boarding passes
You can always rely on Hays !

February 17, 2026
Unprompted review
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your kind words.
Hope you have a lovely time away.

Kind regards
Lindsay

Rated 5 out of 5 stars

She was very helpful and took time to…

She was very helpful and took time to understand what I wanted in my Hoilday

February 13, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for taking the time to leave feedback and for your kind comments. Was pleased we got you booked. Emma

Rated 5 out of 5 stars

Patient and kind.

Poor Chloe had to put up with all my changes and what if’s questions.. SHE DID A GREAT JOB!

February 10, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your kind review, I am so glad we were able to get you itinerary sorted for you, sounds like it's going to be an amazing trip!
Kind regards
Chloe

Rated 5 out of 5 stars

Perfect

Welcoming, friendly, quick professional package booking exactly as required, perfect!

February 8, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you so much for leaving lovely feed back.
Thank you
Lindsay

Rated 5 out of 5 stars

Cruise Booking

Chloe who made our booking, was very knowledgeable and very helpful, she made sure she got us the best deal and was a lovely person. Never having been on a cruise before we were very grateful for the help and advice.

January 31, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your lovely review. I am so glad I could assist in getting your cruise booked up for you both!
Kind regards
Chloe

Rated 5 out of 5 stars

I found Chloe at your Broadstone branch…

I found Chloe at your Broadstone branch very helpful and informative.
She helped us through the booking process, which was a comfort as we really don't know what we're doing as far as foreign holidays are concerned.
So she put us at ease and sorted everything out.

February 1, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your kind review, it was a pleasure to get your holidays booked for you and lovely to meet you.
Kind regards
Chloe

Rated 5 out of 5 stars

Was greeted with a huge smile

Was greeted with a huge smile. All of our questions were answered. even when we changed our minds a couple times, nothing was too much trouble

February 5, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your kind comments Denise opps sorry Isobel!!! Emma xx

Rated 5 out of 5 stars

Sue was really helpful and…

Sue was really helpful and knowledgeable about our destination and suggested suitable hotels. She clearly communicated effectively with the rest of the team so I could complete my booking with another team member the next sat.

January 30, 2026
Rated 5 out of 5 stars

Brilliant experience -Sue Clarke was so…

Brilliant experience -Sue Clarke was so helpful. She arranged a brilliant trip for me and a big group of friends. She outlined the breakdown of all the costs, itinerary and ship layout, to make everything easy to follow and book. Thank you!

January 31, 2026
Rated 5 out of 5 stars

Somewhere in the Med please!

1st time in years decided to use a Travel Agent.
Analiese, who dealt with us, was very patient- 4 adults to book for, all with slightly different requirements.
We got to a suitable destination quite quickly and covered the majority of our requirements.
Whole process was very smooth and professional. Lets hope the resort lives up to expectations

January 9, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your lovely review! We hope you enjoy your holiday!

Rated 5 out of 5 stars

Efficient, friendly experience

Always super efficient, friendly service. Our go-to travel agency for our holidays

January 29, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for your lovely review and kind comments.

Rated 5 out of 5 stars

As always Hays Travel have delivered 😊

As always Hays Travel have delivered. Lindsay was so helpful finding out the details and securing us the accommodation we wanted for a special trip planned for a special birthday. She kept me informed of what was happening and nothing was too much trouble.

January 28, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you for taking the time to leave such a lovely review.
We always try our very best to ensure that we find you and your family the perfect holiday.

Thank you

Lindsay

Rated 5 out of 5 stars

A very good and helpful service with…

A very good and helpful service with friendly people who know what they are talking about with all our questions answered.

January 21, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you so much for taking the time to leave feedback and for your lovely comments.

Thank you

Lindsay

Rated 5 out of 5 stars

Thanks Emma………

I have never booked a holiday in a travel agent before but Emma made it so much easier than doing it at home. She made it so easy, from booking the holiday, parking and overnight hotel before the flight. She thought of everything, so all we have to do is pack our bags and go.

January 27, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Good afternoon,
Thank you so much for taking the time to leave feedback and for your kind comments.
Im so happy to hear that booking with us was easier than doing it at home. I really appreciate your feedback and am glad that I covered everything you needed for your holiday.

Emma :)

Rated 5 out of 5 stars

Emma was so lovely

Emma was so lovely, it was my first time booking a holiday she went through everything with me as I was abit nervous and worried about certain thing as taking children.

January 27, 2026
Hays Travel - Broadstone logo

Reply from Hays Travel - Broadstone

Thank you so much for taking the time to leave feed back and for your kind comments.

I'm so happy to hear that your first holiday booking experience was so positive! was so pleased we got you booked up. Emma

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