Asked if possible to organise a two island holiday in Greece for dates just over 2 weeks away. Symi and Tilos were the islands Had an e.mail next morning with itinerary for a ten day holiday cover... See more
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As usual I got first class service from Emma at the Broadstone office. My enquiry for a cruise was dealt with and all information I could possibly want was provided within 1 hour of my initial phone c... See more
Company replied
Brilliant service today. Good knowledge and experience was really helpful to discuss before we went ahead and made our booking. Would highly recommend. Thank you Chloe and Emma , keep up the great wor... See more
Company replied
I have booked two holidays for next year; in January to Guatemala and Belize. In May I will be visiting Morocco with Titan travel. Lindsay in the Broadstone branch was most helpful. She and all the s... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
191 Lower Blandford Road, BH18 8DH, Broadstone, United Kingdom
- 01202 658008
4.9
Excellent
703 reviews
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The assistant was very welcoming and…
The assistant was very welcoming and offered help on my holiday as I have hearing aids
December 31, 2025
Reply from Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback, I am so pleased we were able to assist -
Thank you
Lindsay
Chloe was extremely helpful and…
Chloe was extremely helpful and pleasant. She knows her Job and sorted us out.
December 31, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review, it was lovely to help you both get your next trip sorted!
Chloe :-)
I always have an excellent experience…
I always have an excellent experience with Hay’s Travel in Broadstone and will always go to them when booking holidays. Nothing is too much and they go the extra mile to ensure everything is the best it can be. Thanks so much!
December 21, 2025
Reply from Hays Travel - Broadstone
Thank you for taking the time to leave such a lovely review.
We always try our very best to ensure that you receive the best service.
Thank you
Emma & Lindsay
Reply from Hays Travel - Broadstone
Thank you for you your kind review. I am so pleased we managed to find you something for your exciting trip to New York.
Thank you
Lindsay
I think the girls name is Anneliese
I think the girls name is Anneliese, she was very helpful and very professional she helped me with phone apps and did everything for me, cant thank her enough and she deserves a lot of praise.
December 17, 2025
Reply from Hays Travel - Broadstone
Thank you for your lovely review. :)
Knowledgeable and friendly ladies
December 6, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
We was given all the information needed…
We was given all the information needed and time
November 30, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
Friendly staff
You have the most helpful, friendly ladies in the branch, it’s a pleasure to go in there.
December 10, 2025
Reply from Hays Travel - Broadstone
Thank you so much for your kind words.
Lindsay :-)
Very keen member of staff at Broadstone
December 9, 2025
Reply from Hays Travel - Broadstone
Thank you for your lovely review, always happy to help and find exactly what you're looking for :)
Reply from Hays Travel - Broadstone
Thank you for your kind review :-)
Reply from Hays Travel - Broadstone
Thank you so much for taking the time to leave feedback and for kind comments
Reply from Hays Travel - Broadstone
Thank you for your kind review :)
Hayes of Broadstone
Chloe was available and very helpful.
She was able to assist us and enabled us to book the holiday we required.
She was efficient personable and pleasant.
November 22, 2025
Reply from Hays Travel - Broadstone
Thank you for your lovely review! We're always happy to help. We hope you have a lovely time away.
Thank you
Lindsay
Chloe was very patient and went through…
Chloe was very patient and went through all the options until we found the holiday that fitted our needs. Great service.
November 22, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review it was a pleasure to get this booked up for you all :-)
Chloe
Always wonderful staff
November 20, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind comments.
Very efficient service
Lindsay was very helpful and the holiday and the flights are ideal for our needs, overall a very pleasant experience.
November 13, 2025
Hayes great support
Both Chloe and Lindsay were so helpful and supportive and made us feel very well looked after. Chloe has also promised to help us through all the new boarding pass issues etc. We cannot thank her enough.
November 12, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review, I am so glad we could get your trip confirmed - something lovely to look forward to! :-) Chloe
Reply from Hays Travel - Broadstone
Thank you for your kind review, it is always lovely to see you :-)
Booking a Holiday made easy
We had very professional service from Chloe the
assistant,who made the whole process easy and
stress free.
November 7, 2025
Reply from Hays Travel - Broadstone
Thank you for your kind review, it was a pleasure to help :-)
A friendly welcome but wrong hotel
A friendly welcome and help with decision making for a last minute break. However, we have ended up NOT in the place we were hoping. We booked a hotel in Costa Adeje but it is not in the resort but in Adeje, despite the hotel address. It is not possible to walk into Costa Adeje from where we are. Disappointing outcome but feel Jet 2 need to be advised.
November 2, 2025
Reply from Hays Travel - Broadstone
Hello Mrs Driver,
I am very sorry that the hotel wasn't in the location you hoped for. I will look into the booking process at our end and respond to you by Friday. Sue-Assistant Manager
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