Demi from the Bromley branch made the whole holiday booking experience so easy! She was professional and got my holiday a lot cheaper than I thought! Will be booking with her again next year.
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Extremely helpful and knowledgeable. Gave her our wishlist and she explored so many options for us. Got us a brilliant package with exactly what we wanted including great flight times, lovely hotel... See more
Company replied
What an amazing experience my husband and I had at your Bromley store. We was served by Stacie the branch manager she was outstanding with her excellent customer service she listened and was very en... See more
Company replied
This was our first visit to Hays. We had emailed the Bromley beforehand and we're in conversation with Mia, who responded quickly and with all the information we need. Later that day we popped into... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
114 High Street, BR1 1HG, Bromley, England, United Kingdom
- 02039309757
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Always ready to help
Very helpful and always plengy of staff available to assist either travel arrangements. Superior to previous travel agents I have dealt with.

Reply from Hays Travel - Bromley

Reply from Hays Travel - Bromley
Staff at Bromley branch are the best
Staff at Bromley branch are very friendly and welcoming they found us our holiday in june and Lilly found us our holiday to Mexico while staying professional they make you feel relaxed would highly recommend Hayes in Bromley

Reply from Hays Travel - Bromley
My holiday booking via Hays Travel.
I wanted to book a cruise to Norway and Hays Travel handled the booking very well. I got the service I wanted. The fact that I decided to change the date of my trip after the first intinerary was sent to me was handled very quickly.

Reply from Hays Travel - Bromley
The moment I entered Hays Travel i felt…
The moment I entered Hays Travel i felt a nice welcome my agent Sana was from the start of my enquiry about my holiday very quick to start to find me what I was looking for when left I was very pleased to have such full detaile of my holiday ever item explained and given on a printout looking forward to my second visit to finalise all of my booking…….

Reply from Hays Travel - Bromley
The young lady who helped us with our…
The young lady who helped us with our booking was very friendly, polite. Answered any questions we asked

Reply from Hays Travel - Bromley
Mia couldn’t have been more helpful
Mia couldn’t have been more helpful, courteous and patient

Reply from Hays Travel - Bromley
friendly and helpful staff asking what…
friendly and helpful staff asking what needed from holiday and how much i wanted to pay

Reply from Hays Travel - Bromley
Sana was welcoming and helped us choose…
Sana was welcoming and helped us choose our holiday. We were not quite sure on our destination and Sana asked if we had ever been to the Canary Islands, we said no. She gave us two comparisons and informed us of what there was to do and see and we got our holiday booked. Thank you to Sana

Reply from Hays Travel - Bromley

Reply from Hays Travel - Bromley
Staff are always very helpful being a…
Staff are always very helpful being a women of a certain age and not comfortable doing things on line . Hays travel staff do everything for me

Reply from Hays Travel - Bromley
Mia the travel agent was helpful and…
Mia the travel agent was helpful and patient with my friend and I. We are oldies! She went through everything in detail and nothing was too much trouble. Many thanks.

Reply from Hays Travel - Bromley
Excellent customer service
As an elderly solo traveller I was keen to find a real live travel agency to plan everything for me. I found Hays online and took the train from London to Bromley so that I could speak to an agent face-to-face. Sana was very welcoming, helpful and knowledgeable, finding me a hotel and flights to Marbella at fairly short notice. She printed out the paperwork for me as well as sending it by email. I went back two days later to pick up my boarding cards as I hadn't taken my passport with me the first time. I feel confident that all will be well on my holiday!

Reply from Hays Travel - Bromley
Very Professional Team.
The rep Sana was very knowledgeable and helpful. She explained everything to us and she even priced matched the cheaper quote we got online.

Reply from Hays Travel - Bromley
Miss Jean Briscoe ,did a brilliant job…
Miss Jean Briscoe ,did a brilliant job she try to explain everything to me ,about booking with Hays Travel for the first time.

Reply from Hays Travel - Bromley
first class servicethe lady that i was dealing with spent…
the lady that i was dealing with spent a lot of time to get what i wanted and indeed got me a better price than i had seen online

Reply from Hays Travel - Bromley
Great customer service and competitive price.
Sana took her time in making sure the cruise was exactly to our liking and the price was very competitive. Everything was double checked and we decided to book it with her.

Reply from Hays Travel - Bromley
Attended the bureau in Bromley and were
Attended the bureau in Bromley and were interviewed by Sana who proved to be a gods send. My wife and I are both in our late seventies and we found her to be friendly and very helpful. We explained what we wanted and she came back to us the next day and we were delighted with what she found and signed up straight away

Reply from Hays Travel - Bromley
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