Hays Travel - Burnley Reviews 

Rachel was incredibly patient in finding the best package for our budget and requirements. Really friendly and reassuring service. Highly recommended.

Ami was so knowledgeable, took time to understand our needs and made the booking enjoyable ! Really knew her stuff

Rachel, our advisor was very helpful and friendly.

A very helpful lady,
Understanding to our needs. Explained everything in detail, very happy with your company.

Warm welcome from Nat got a good holiday at a great price

Very knowledgeable staff member (Natale) that got all the details we needed together very efficiently also with good tips and advisory details

Booked our holiday yesterday for our 1st Christmas away. The lady working in Burnley Hays Travel was excellent, so helpful, easy to talk to , transparent and genuine. Would highly recommend Hays Travel.

Pamela was lovely very helpfull please thank her for me.

Excellent advice about a trip we were considering, after listening to what we preferred Natalie found exactly what we wanted.
Since booking we have received our full itinerary and are now looking forward to our trip to India.

It is my first experience of going on a cruise. Little or no idea idea. The lady took the time to listen and gave me a few ideas. On booking she showed great kindness and was very professional.

I went in to book a mini break to Salou and Rachel was so helpful she knew just what I wanted .
she had so much time for me . She sorted the full holiday package out .
She also give us free fast track at the airport. Highly recommend x

Rachel was lovely and was still dealing with our booking at 6.15pm which showed her commitment and care beyond duty 👍😁

Friendly, helpful service provided

Excellent service
Very helpful & nothing was too much trouble

We didn't know what to expect never being a Hays Customer before.
The staff member who helped us was great, she listened to what we wanted, our ideas, was open and honest about what was included in our holiday .
It didn't feel rushed and before we knew it our holiday was chosen, reconfirmed, booked and paid for.
It was stress free.
Yes we could have spent hours going online ourselves comparing hotels, destinations but to be honest I'm glad we chose to go to Hays because they gave their own experience of visiting our chosen destination, and what they enjoyed while they were there.
Great service thankyou :)

The advisor was very good she went into every detail and made sure we understood everything. We started using Hayes travel and would not look anywhere else they are so helpful. I used to go on the internet and book holiday's myself. No more since using Hayes travel.

Amìi is pleasant, informative and knows her job.

We went in just to see if you could compare to an online price we had seen. But once we arrived, right from the start, the staff were amazing and we so helpful. The Burnley store matched the online price and made us feel fantastic… they even took the time to talk to our children, and made them feel so special! Thank you, and we will definitely book with you again.

Rachel was amazing with us! Listened to what we wanted, what our budget was and got us a great deal!!