As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... See more
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Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Excellent service and good knowledge of cruise I was booking. I would not have been able to find all the information provided easily without them. They were able to advise on cabin areas to avoid if w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43b Cornhill bury, IP33 1DX, Bury St Edmunds, United Kingdom
- 01284606559
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Tallulah who served us was charming
Tallulah who served us was charming, knowledgeable and helpful. We would happily recommend Hays Travel as each time we’ve been in we’ve been greeted with a happy, helpful person.

Reply from Hays Travel - Bury St Edmunds
Hays Travel a company you can trust with your holiday arrangements.
Very happy with the care and understanding of my needs and the overall support from Katie. She is friendly trustworthy and efficient in doing a excellent job

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds
We came in Monday to book a holiday we…
We came in Monday to book a holiday we had quite a few requests like price ,facilities .short flight and transfer Dora was so helpful and patient trying to find us a lovely place to stay for a week we looked at several each one didn't quite meet what we wanted but Dora kept looking and finally found us a lovely holiday with Al we had asked for so thank you Dora

Reply from Hays Travel - Bury St Edmunds
Very knowledgeable staff
Very knowledgeable staff. patient and never get fazed by anything always willing to help you with anything you need best holiday advice we have ever had will definitely be coming back

Reply from Hays Travel - Bury St Edmunds
Agent was fabulous
Agent was fabulous and patient as we didn’t really have a destination when we walked in. Other agent also really helped with her recommendations

Reply from Hays Travel - Bury St Edmunds
Gemma was very proficient and…
Gemma was very proficient and professional. She was also patient as we decided on something completely different from what we originally were considering. She spent a long time covering all aspects.

Reply from Hays Travel - Bury St Edmunds
The research completed by Tallulah was…
The research completed by Tallulah was fabulous, so many considerations but she pulled it all together. And we book our trip to Paris.

Reply from Hays Travel - Bury St Edmunds
Excellent customer service nothing was…
Excellent customer service nothing was too much trouble and the advice given was invaluable. Can’t recommend the staff at Bury St Edmunds enough.

Reply from Hays Travel - Bury St Edmunds
A pleasant experience
The ladies were friendly, helpful and patient, all of which added up to a very pleasant experience.

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds
Your booking Lady was spot on with all…
Your booking Lady was spot on with all the information we needed to book our holiday.

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds
Great service
Aimee was knowledgeable and listen to our requirements which resulted in booking our ideal holiday. I would highly recommend.

Reply from Hays Travel - Bury St Edmunds
Belinda at Hays Travel
Belinda at Hays Travel, Bury st Edmunds was so helpful,friendly and welcoming.

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds
Gemma was very kind and helpful to me…
Gemma was very kind and helpful to me and booked a hotel for a week great job done

Reply from Hays Travel - Bury St Edmunds

Reply from Hays Travel - Bury St Edmunds
The lovely Gemma spent a long time with…
The lovely Gemma spent a long time with me to tailor the holiday with my family.

Reply from Hays Travel - Bury St Edmunds
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