Experienced staff. Helped me with choosing the right package deal. Efficient and very knowledgeable. Friendly staff, did not make me rush into making a decision.
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See what reviewers are saying
Wendy from bury branch is so committed in giving her best to her customers she gives the best info and best prices thanks again Wendy you never disappoint us 🩷
Company replied
Wendy was so helpful and full of suggestions and information about our choices of destination. She checked all of our holiday ideas and gave us options and we were impressed with her knowledge. She wa... See more
Company replied
Gaynor from the Bury, Rock Branch was unbelievably helpful. She looked tirelessly to get us a fantastic holiday within budget and to set dates. She ensured the reviews were accurate before going ahead... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Central St, The Rock, BL9 0JN, Bury, United Kingdom
- 01614645568
4.9
Excellent
798 reviews
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Pleasant experience
The travel consultant was helpful,efficient and listened to our requests.She got us a holiday which met our requirements.
May 23, 2026
Reply from Hays Travel - Bury
Gayle Allen,
We're so glad we could help you find the perfect holiday that met all your requirements. Thank you for your kind words!
Kind Regards
Hays Travel
I was very. I preset with the service helpfull and very quick will go back next year
I was very impressed and quick to book my holiday we will use them next year
May 21, 2026
Reply from Hays Travel - Bury
Rosemary,
We're so glad you had a great experience and plan to book again!
Kind Regards
Hays Travel
We got what we wanted at a good price
We got what we wanted at a good price. Staff very friendly and helpful.
May 20, 2026
Reply from Hays Travel - Bury
Mrs Kath Stott,
We are so pleased you found what you needed and our team was helpful.
Kind Regards
Hays Travel
Booked my holiday with Amy and Olivia…
Booked my holiday with Amy and Olivia at the rock Bury. I have to say they were both absolutely fantastic. Their patience, knowledge and helpfulness was outstanding. Nothing was too much trouble for them both. Very professional and I will definitely book with them again. They are both a credit to Hays travel.
May 18, 2026
Unprompted review
Reply from Hays Travel - Bury
Hilary Cohen,
We are so pleased to hear you had such a wonderful experience booking your holiday with us! We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel Bury
First time cruise booking
Having never booked a cruise before I wanted some expert advice, which is exactly what I got. Jenni was so helpful and knowledgeable, explaining all our options clearly and made the whole booking process so straightforward. This experience would definitely make me recommend Hayes and I will be visiting them again soon.
May 17, 2026
Reply from Hays Travel - Bury
Thank you so much for your lovely review! We’re delighted to hear that Jenni was able to make your first cruise booking experience so easy and enjoyable. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you back into store again soon. 🚢✨
Reply from Hays Travel - Bury
Thank you for your lovely review. We are delighted to hear you received great service and truly appreciate your feedback. We look forward to helping you again in the future.
Kind regards,
The Team
Staff very nice helpful
May 3, 2026
Reply from Hays Travel - Bury
William Grundy,
We truly appreciate your kind words about our team. We are so glad to know you had a positive experience.
Kind Regards
Hays Travel Bury
Reply from Hays Travel - Bury
Mrs Thompson,
We appreciate your kind words. We are happy to hear our team was helpful and informative.
Kind Regards
Hays Travel Bury
Reply from Hays Travel - Bury
Thank you for your lovely review. We are so pleased to hear you found our staff friendly and professional and that you received great service. We look forward to helping you again soon!
Reply from Hays Travel - Bury
Thank you for your lovely review. We’re so pleased to hear you found our service fantastic, polite, friendly and helpful. We really appreciate your support and look forward to helping you again soon.
Gaynor is an excellent travel agent.
Gaynor is an excellent travel agent.
Her knowledge is excellent and she is very friendly and accommodating.
May 10, 2026
Reply from Hays Travel - Bury
Thank you so much for your lovely review! We’re delighted to hear about your positive experience with Gaynor. Her knowledge, friendly approach, and dedication to helping our customers truly make her an asset to the team. We really appreciate your kind words !!
Very friendly and helpful
Very friendly and helpful. Have booked with Hays for the past couple of years .
May 9, 2026
Reply from Hays Travel - Bury
Thank you so much for your lovely review! We really appreciate your continued support over the past few years.
It’s always a pleasure helping you with your holidays, and we’re so pleased to hear you found the team friendly and helpful. We look forward to booking many more trips with you in the future! ✈️😊
Holiday booking
We found the agent who dealt with our holiday request very helpful and knowledgeable sorted everything that we needed out with ease and quickly
May 7, 2026
Reply from Hays Travel - Bury
Mr Anthony Gibbons,
Thank you for your wonderful 5-star review! We are so pleased we could assist you with your holiday plans.
Kind Regards
Hays Travel Bury
I was given all the information that I…
I was given all the information that I needed , this helped me decide and book my holiday
April 28, 2026
Reply from Hays Travel - Bury
Brian booth,
We're so pleased we could provide the information needed for your holiday booking.
Kind Regards
Hays Travel Bury
Excellent service and booking staff…
Excellent service and booking staff very friendly and helpful 👍
May 5, 2026
Reply from Hays Travel - Bury
Mr Anthony Moss,
We are so glad you had an excellent experience. Thank you for your kind words!
Kind Regards
Hays Travel Bury
Hols Booked in 40mins
Was very easy to talk to & sort everything out,took 40mins from start to finish,all paid & done boarding passes ect.very good,girl was great,helped alot,think her name was Dennie.
Thx stuart
April 15, 2026
Reply from Hays Travel - Bury
Hi Stuart,
Thank you so much for your lovely review! We’re really pleased to hear that everything was sorted quickly and smoothly for you, and that you felt well looked after throughout the process.
It’s great to know the service made booking your holiday easy and stress-free—that’s exactly what we aim for. I’ll be sure to pass your kind comments on to Dennie as well, she’ll really appreciate it.
We hope you have an amazing trip, and we look forward to helping you again in the future!
Thanks again,
The Hays Travel Bury Team
Both Jenni and Gaynor with whom I dealt…
Both Jenni and Gaynor with whom I dealt were very attentive, and friendly and professional at the same time.
April 25, 2026
Reply from Hays Travel - Bury
Thank you for your kind review!
We’re so pleased to hear that both Jenni and Gaynor provided attentive, friendly, and professional service throughout your experience. We’ll be sure to pass on your lovely feedback to them—they’ll really appreciate it.
We look forward to helping you again with your future travel plans!
Kind regards,
The Hays Travel Bury Team
The Lady that assisted me and my friend…
The Lady that assisted me and my friend was friendly (Wendy) and got us the best deal on our hoilday.
April 12, 2026
Reply from Hays Travel - Bury
Soraya O'Neill,
We appreciate you taking the time to leave us a review. We're so happy that we got you the best deal for your holiday!
Kind Regards
Hays travel bury
Explain everything,and help us with…
Explain everything,and help us with things ,as we are not computer savvy .
April 8, 2026
Reply from Hays Travel - Bury
carole mackey,
We're happy to hear that our explanations and assistance were helpful. We appreciate your feedback and are here to support you.
Kind Regards
Excellent service
We have booked numerous holidays at Hays Travel Bury and the staff have always gone above and beyond to find us the right holiday.
April 13, 2026
Reply from Hays Travel - Bury
Mark,
We appreciate you taking the time to leave us such a kind review! It's wonderful to know our team consistently exceeds expectations for your holidays.
Kind Regards
Keeley
Hays Travel
Pontefract
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