Experienced staff. Helped me with choosing the right package deal. Efficient and very knowledgeable. Friendly staff, did not make me rush into making a decision.
Company replied
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See what reviewers are saying
Wendy was so helpful and full of suggestions and information about our choices of destination. She checked all of our holiday ideas and gave us options and we were impressed with her knowledge. She wa... See more
Company replied
Wendy from bury branch is so committed in giving her best to her customers she gives the best info and best prices thanks again Wendy you never disappoint us 🩷
Company replied
Thanks to Keeley and her vast knowledge we came we saw and now have booked our holiday for 2027 so thank-you
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Central St, The Rock, BL9 0JN, Bury, United Kingdom
- 01614645568
4.9
Excellent
799 reviews
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Excellent service
We have booked numerous holidays at Hays Travel Bury and the staff have always gone above and beyond to find us the right holiday.
April 13, 2026
Reply from Hays Travel - Bury
Mark,
We appreciate you taking the time to leave us such a kind review! It's wonderful to know our team consistently exceeds expectations for your holidays.
Kind Regards
Keeley
Hays Travel
Pontefract
Extremeley helpful and good advice…
Extremeley helpful and good advice given booked our trip to Rome and I have been back and booked our trip to Belfast which I was really struggling to do on line I was talked through everything airlines, seats, and bags I am very, very happy with the service That i have recieved
April 8, 2026
Reply from Hays Travel - Bury
Barbara Chaffer,
We appreciate your positive feedback! We're so happy to hear that we could provide helpful advice and simplify your booking experiences for both Rome and Belfast. It was our pleasure to assist you with your travel plans.
Kind Regards
Team bury
Enjoyable Experience!
I wanted to book a trip to Sweden this summer, taking in Stockholm and Gothenburg. My queries were handled by Olivia, who was very helpful and professional. She listened to my plans and, when it transpired that the Stockholm hotel I had wanted was not available, she recommended another one that was in the same area and which also looks very good. In addition, she arranged for airport transfers which are also helpful for me as a single traveller.
April 11, 2026
Reply from Hays Travel - Bury
Christine Harrison,
We're happy to hear that your trip to Sweden is all set! We appreciate your positive feedback regarding the assistance you received. It's great to know that the alternative hotel recommendation and airport transfers were helpful for you. Thank you!
Kind Regards
Team bury
Gaynor was very helpful and got us…
Gaynor was very helpful and got us booked in quickly and efficiently.
April 12, 2026
Reply from Hays Travel - Bury
Beverley Sandler,
We appreciate you taking the time to leave us this lovely review! We are so glad we could help you book quickly and efficiently.
Kind regards
Hays Travel Bury
Your sales assistant Jennie was five…
Your sales assistant Jennie was five star with her advice and was very informative and friendly, making it a very pleasant experience. Regards Joe Willis
April 11, 2026
Reply from Hays Travel - Bury
Joseph Willis,
We're happy to hear that our sales assistant was so helpful, informative, and friendly. We appreciate you taking the time to leave us such a great review!
Kind regards
Hays Travel Bury
Reply from Hays Travel - Bury
Thank you for your kind review Christine :)
Kind regards,
Hays Travel Bury
Gaynor was brilliant as always.booked 4…
Gaynor was brilliant as always.booked 4 holudays with her over the last 18 months
April 5, 2026
Reply from Hays Travel - Bury
Bernard Carey,
We're happy to hear that you consistently have brilliant experiences. Thank you for booking your holidays with us; we appreciate your continued support.
Kind regards
Hays Travel Bury
Great Yarmouth here we come 😀
When we finally sorted out our coach trip to Great Yarmouth, Isabelle helped us out immensely. She was extremely helpful and professional. We're very happy and looking forward to our trip in September 😀
April 5, 2026
Reply from Hays Travel - Bury
Big D. ,
We appreciate you sharing your experience. We're happy to hear that you received helpful and professional service while planning your coach trip, and we hope you enjoy your trip!
Kind regards
Hays Travel Buty
Very friendly and helpful agent
Very friendly and helpful agent - Keeley. The Tui website was playing up but she kept her cool with the lady on the phone who was going round the houses somewhat.
March 29, 2026
Reply from Hays Travel - Bury
Lesley,
We're happy to hear that the agent was friendly and helpful. We appreciate you mentioning their patience while dealing with technical issues and a challenging phone call.
Kind regards
Hays Travel Bury
Always the best
Always the best ! Helpful not pushy great service all round .Ive suffered from Breast Cancer twice and lost my Husband to prostate cancer . So will be Travelling on my own for the first time. Hays put me at ease and were fantastic xx🌸🌸🌸🌸
March 20, 2026
Reply from Hays Travel - Bury
Helen,
We're so glad to hear that you find our service helpful and not pushy. We appreciate your kind words, especially given your experiences. We aim to provide support and peace of mind for your travels.
Kind regards
Team Bury
Great service from Jenni
March 27, 2026
Reply from Hays Travel - Bury
Wayne Hepworth,
We are so glad that you received great service. We appreciate you taking the time to share your experience with us.
Kind regards
Team bury
Reply from Hays Travel - Bury
Pauline,
We appreciate you taking the time to share your kind words with us, and we are so happy to hear that you had a positive experience.
Kind regards
Team bury
Gaynor was excellent and provided all…
Gaynor was excellent and provided all appropriate information that I needed.No pressure applied . Felt very comfortable.
March 18, 2026
Reply from Hays Travel - Bury
Vishnoo Addingadoo,
We're delighted to hear that you felt comfortable and received all the necessary information without any pressure. Thank you for sharing your experience.
Kind regards
Team bury
Another holiday booked,always a…
Another holiday booked,always a seamless procedure at the Bury branch with Jenni this time.
March 14, 2026
Reply from Hays Travel - Bury
Leonard,
We're happy to hear that your booking experience was seamless. Thank you for your positive feedback; we appreciate it very much.
Kind regards
Team bury
Great service
I explained what holiday I was looking for and the response was quick and professional and found exactly what I wanted. Welcoming staff member polite and efficient. Thanks.
March 14, 2026
Reply from Hays Travel - Bury
Margaret,
We appreciate you sharing your experience. We're so glad to hear that our staff quickly and professionally found exactly the holiday you wanted. Thank you!
Kind regards
Team Bury
Jennie did all the hard work got us a…
Jennie did all the hard work got us a deal we seen and made it better .
March 15, 2026
Reply from Hays Travel - Bury
We're happy to hear that the hard work resulted in a better deal for you. Thank you for sharing your positive experience with us!
Kind regards
Team Bury
Very friendly and welcoming staff team…
Very friendly and welcoming staff team and very helpful in finding us a holiday
March 10, 2026
Reply from Hays Travel - Bury
Mrs MARLENE HARDMAN,
We are so happy to hear that our team was friendly, welcoming, and helpful in finding you a holiday! Thank you for your positive feedback.
bury, Hays Travel
Very helpful and very professional to…
Very helpful and very professional to Deaf people and access via British Sign Language interpreter by Convo Now UK apps.
March 8, 2026
Reply from Hays Travel - Bury
customer,
We're happy to hear that our team's professionalism and accessibility for Deaf people, through British Sign Language interpreters via Convo Now UK apps, were helpful. Thank you for your positive feedback.
bury, Hays Travel
Went in with no fixed idea but booked a…
Went in with no fixed idea but booked a holiday with lots of help from the lady in the shop.
March 2, 2026
Reply from Hays Travel - Bury
Hi Tracey,
We're happy to hear that you booked a holiday with our assistance. Thank you for your positive feedback; we appreciate it.
Team Bury, Hays Travel
We recently booked our holiday @the Bury branch and found the staff courteous, helpful,patient and very helpful. We came away most satisfied and relaxed. Thank you Hays travel Bury.
We recently booked our holiday @the Bury bra
February 21, 2026
Reply from Hays Travel - Bury
Hi Kevin,
We're glad you booked your holiday with us. We appreciate you taking the time to share your experience.
Team Bury, Hays Travel
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