Olivia had great patience as we were unsure where we wanted to go. She showed us various options and helped us chose our final destination and accommodation. She was very knowledgeable in all areas. S... See more
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Alex worked really hard to find us the perfect holiday, despite us changing our minds! She listened to what we wanted and with her extensive knowledge of Greece was able to give us valuable advice a... See more
Company replied
Claire was fantastic, drew us up a list of locations pretty close to our budget. 1st time using a travel agent, to be honest the price was slightly higher than if I sourced it through a " love holid... See more
Company replied
Erin made the booking process really easy. I advised what I wanted and she came back with a few options. The one we chose was really competitive so we had no hesitation in booking. All sorted by pho... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
76 Spring Gardens, SK17 6BZ, Buxton, United Kingdom
- 01298807506
4.9
Excellent
747 reviews
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Reply from Hays Travel - Buxton
Thankyou very much for your kind words and time taken to write this review! It was a pleasure to book your cruise for you. - Olivia
Fantastic experience
Fantastic experience. Both members of staff were incredibly helpful, the lst was Georgia and after going home and checking out dates etc returned to book. Weldone Buxton, I shall return to book a cruise, due to the help you have given me. 👏👏xx
February 1, 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback. We cant wait to welcome you back in and help sort out your next getaway - Georgia :)
Reply from Hays Travel - Buxton
We're glad you had a positive experience, and we appreciate you sharing your feedback. Thank you for your review! If you need any more help, please let me know. Tina
They aare very happy with everybody
They aare very happy with everybody. They are knowledgeable.
January 29, 2026
Reply from Hays Travel - Buxton
Thanks for taking the time to leave a review.
We appreciate your positive feedback and are so happy to hear everyone was knowledgeable and helpful! If you need any more help, please let me know. Many thanks Tina.
Hays Travel
Communication and willingness to listen
January 28, 2026
Reply from Hays Travel - Buxton
Thankyou for your kind words! It was a pleasure to book your cruise for you.- Olivia
Erin was fabulous extremely helpful
February 4, 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback! It is always a pleasure booking your holiday for you. - Erin
olivia was professional and helpful
olivia was professional and helpful - and not afraid to ask colleagues if she didn't know the answer. there seemed to be an adequate number of available staff.
January 29, 2026
Reply from Hays Travel - Buxton
Thankyou very much for your kind words! It was a pleasure booking your trip for you!- Olivia.
Great experience Buxton
Tina booked our holiday she listened to our request and trailered our holiday to suit our needs nothing was to much trouble we had a few emails back and to to finalise the details but there was no pressure. Looking forward to our trip
January 21, 2026
Reply from Hays Travel - Buxton
We appreciate you taking the time to leave us a review. We're happy to hear that your holiday booking experience was tailored to your needs and that you're looking forward to your trip. If you need any more help, please don't hesitate to contact me. Thanks Tina
Extremely helpful and cheerful staff
Extremely helpful and cheerful staff. Super efficient and knowledgeable and made the whole process of booking a holiday abroad a doddle!
January 25, 2026
Reply from Hays Travel - Buxton
Thanks for taking the time to leave a review. We're happy to hear that our staff were helpful, cheerful, efficient and knowledgeable. We're glad we made booking your holiday easy! If you need any more help, please let me know. Thanks Tina
Wonderful experience as always
Erin was really helpful and informative at the Buxton branch. Alex and her team are wonderful, we wouldn’t consider booking our holiday anywhere else! Thank you
January 25, 2026
Reply from Hays Travel - Buxton
Jo,
We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that our team was helpful and informative.
Hays Travel
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback! It was a pleasure booking your holiday for you. - Claire
I’m very happy with the service
I’m very happy with the service, Claire knows exactly what we need and she gets the job done
January 25, 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback! I'm glad we found you a great holiday to look forward to - Claire
Happy with Hays
Excellent service from very patient and thorough staff. Polite, efficient, thorough and knowledgeable.
January 24, 2026
Reply from Hays Travel - Buxton
Thankyou very much for your kind words! It was a pleasure booking your trip for you. - Liv
Excellent local travel agency.
Excellent local travel agency. Staff are brilliant, have time to talk & explain all aspects while booking our Caribbean cruise.
January 17, 2026
Reply from Hays Travel - Buxton
Thank you so much for your kind feedback! It was a pleasure booking your cruise for you. - Claire
Olivia was lovely
Olivia was lovely, very helpful, and informative considering she is still training
January 19, 2026
Reply from Hays Travel - Buxton
Hi Shirley,
Thankyou so much for your kind words! It was a pleasure booking your cruise for you. - Olivia
Right on the ball!
The agent fully understood what we were looking for and soon identified an appropriate holiday package. She then smoothly took us through the booking process.
January 10, 2026
Reply from Hays Travel - Buxton
Chris668,
We appreciate your feedback and are so glad to hear that the agent quickly identified the appropriate holiday package and smoothly managed the booking process for you. If you need any more help please let me know. Many Thanks Tina
Very impressed visiting Hays shop in…
Very impressed visiting Hays shop in Buxton our first time but will be returning. Helpful good information polite well done.
January 20, 2026
Reply from Hays Travel - Buxton
Hi Norman,
Thankyou so much for your kind words! It was a pleasure to book your holiday for you. - Olivia
Reply from Hays Travel - Buxton
Thankyou for taking the time to leave a review , Have a lovely Holiday - Erin
Hays in Buxton arranged our trip to the USA
Erin helped us book a trip to the US for Spring. Erin was very helpful, she understood what our needs and budget was and organised flights and accommodation that suited our needs. Erin kept in touch by phone and email and was quick to send options and details through
January 16, 2026
Reply from Hays Travel - Buxton
Wayne,
We appreciate you sharing your experience. We're happy to hear that we could help organize your trip to the US, understanding your needs and budget to find suitable flights and accommodation options.
Hays Travel - Erin
Hays (Buxton) enabling a move from holiday idea to confirmation with professionalism, down to earth care and assistance.
Having had some idea of the holiday I wanted I found Alex very easy to talk to and in focussing in on suitable options. Once I was more clear Alex then gained more precise info. on the various aspects of the holiday I wanted and contacted 2 holiday providers that had attracted me. This eventually led to my finalising my holiday and, eventually, to proceeding with booking it. I had one
subsequent concern which was getting to the airport very early in the morning which Alex helped by advising and booking an overnight hotel room for me adjacent to the airport.
January 15, 2026
Reply from Hays Travel - Buxton
Thank you for your kind comments - It was lovely to meet you. Your trip looks fabulous, it was a pleasure to assist you with the booking - Alex
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