The whole experience was fantastic and we enjoyed the cruise. It was our first experience of the fjords and scenery superb. We were lucky with the weather apart from one night of big swell. All th... See more
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Shannon was very efficient and knowledgeable, she took us through various hotels until we found one which suited our needs, pointing out some factors that helped us choose. she was extremely pleasant... See more
Company replied
Great service from Paul ( we have had good service form other team members too) who booked my flight to Australia. Took his time to find the best flights at a good price. Talked me through the bookin... See more
Company replied
first time in many years that I've used a travel agent to book a holiday - very impressed and much more relaxing than trying to manage all the flights and hotel by myself at home. As I would do, the... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 Cameron Toll Shopping Centre, EH16 5PB, Cameron Toll, United Kingdom
- 01315169736
4.9
Excellent
833 reviews
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Service was perfect and my requirements…
Service was perfect and my requirements were listened to 100%.
November 10, 2025
Reply from Hays Travel - Cameron Toll
Thank you for the 5* rating, we hope you have an amazing holiday when it comes, Hays Travel Cameron Toll
Sales consultant was very friendly…
Sales consultant was very friendly knowledgeable and helpful
November 9, 2025
Reply from Hays Travel - Cameron Toll
Thank you for your review, we hope you have a great holiday when it comes. Nadia
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a fantastic holiday. Hays Travel Cameron Toll
The staff are very helpful
November 1, 2025
Reply from Hays Travel - Cameron Toll
Thank you for your review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review, we hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
I book all my holidays with Hays travel the staff are so very helpful and advise you on all you need to
Staff always polite and helpful i always come to this travel agent because the have always been helpful
October 28, 2025
Reply from Hays Travel - Cameron Toll
Thank you for the 5*, it is always lovely seeing you in store & having a wee chat. Nadia
I would not go anywhere else
I would not go anywhere else. The staff at Hays Travel are first class. Customer service is excellent. I dealt with Sammie for this year's booking. She was very knowledgeable on the resorts I was looking at. She went out of her way to help.
November 1, 2025
Reply from Hays Travel - Cameron Toll
Thank you for you kind words, this is so lovely to read! We hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
Hays Travel Cameron Toll Edinburgh
Hays Travel Cameron Toll Edinburgh
After going in the wonderful young lady Shannon eventually found us the perfect holiday after 2 hours of searching, couldn't work out where we actually wanted to go Shannon had the patience of a saint and ended up going to Tenerif adult only, was perfect for us had a fantastic time, if it wasn't for all her help we probably have never picked this hotel it was wonderful, all I can say is 10/10 for her , great service
September 13, 2025
Unprompted review
Reply from Hays Travel - Cameron Toll
Thank you so much for such a wonderful review. It makes myself and Shannon very pleased that you took the time to say such kind words. Thank you so much Paul Morgan Store Manager
Impressed by Paul's knowledge.
Impressed by Paul's knowledge.
Has been really helpful so far, though we have a number of elements still to finalise.
I have every confidence in the rest of the elements to be dealt with as well as the initial booking.
October 19, 2025
Reply from Hays Travel - Cameron Toll
Thanks David for your review and your great booking kind regards Paul
Above and beyond
Shannon was great and took her time tae get the holiday/hotel room I was looking at a price that was suitable for me.
October 15, 2025
Reply from Hays Travel - Cameron Toll
thank you for the kind review of Shannon's service kind regards Paul Morgan Store Manager
Paul and staff are very welcoming and…
Paul and staff are very welcoming and nothing is an issue for them. They listen to what we would like and always find us a deal. Handy being able to get currency and it's always well sticked no matter what you need.
October 19, 2025
Reply from Hays Travel - Cameron Toll
Many thanks for leaving a lovely 5* review. We hope you have a great trip when it comes. Hays Travel Cameron Toll
Above and beyond …
Out agent went above and beyond to find a holiday for seven females. A task not many people would want. Paul however managed in very little time to do this with a smile and pleasant attitude. Thank you Paul.
October 16, 2025
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave a 5* review. We hope you have a great trip when it comes. Hays Travel Cameron Toll
Paul and the team are a asset to the…
Paul and the team are a asset to the Hay group..
As soon as I walk in everytime I am made to feel relaxed and welcomed.
I ask lots of questions and nothing is to much or any hassle.
A proper relaxing and enjoyable experience.
October 16, 2025
Reply from Hays Travel - Cameron Toll
Thank you for taking the time to leave a 5* review. We hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Great experience
Great experience with a telephone reservation. Efficient, polite, informative.
Received all relevant emails immediately after the phone call confirming all booking details
October 5, 2025
Reply from Hays Travel - Cameron Toll
Many thanks Karen and glad we managed to get you booked Kind regards Paul Morgan Store Manager
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. We hope you have a fantastic holiday. Hays Travel Cameron Toll
Very helpful agent who followed up on…
Very helpful agent who followed up on options we had in mind for preferred location in St. Julian’s, Malta
October 3, 2025
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a lovely holiday.
FIVE STAR
I seen a girl called Joanne and she was brilliant.. very helpful and pleasant.
September 29, 2025
Reply from Hays Travel - Cameron Toll
Thank you for leaving a 5* review. We hope you have a lovely holiday.
London Trip In the bag. Staff were very polite and answered all…
Staff were very polite and answered all our questions about our trip.Also gave us information and advice that we had not thought about. Nice to feel that I was not rushed.
September 28, 2025
Reply from Hays Travel - Cameron Toll
Thank you for leaving a lovely 5* review, we hope you have a fantastic holiday when it comes. Hays Travel Cameron Toll
Joanne in Hays travel was fabulous
Joanne in Hays travel was fabulous. She helped me find a holiday destination which wouldn’t have considered for a great price. Quick, easy and fabulous customer service
September 28, 2025
Reply from Hays Travel - Cameron Toll
Thank you for the fantastic 5* review, it was a pleasure dealing with you. Hays Travel Cameron Toll
Reply from Hays Travel - Cameron Toll
Thank you for the 5* review. We hope you have an amazing holiday when it comes. Hays Travel Cameron Toll
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