Carly Brough is very polite when I have spoke to her she listened to what we asked she then sorted everything she keeps us informed where she is up to, we how have 3 cruses booked with her, the servi... See more
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This lady is an absolute gem I’ve said it before nothing is too much trouble for her and to say she was actually on holiday but still took time out to sort out my husband 70th bday cruise Can’t than... See more
I love that I can book my holidays with someone without having to leave my home, from prices, to best value, to easy link deposits being sent securely. Carly is amazing and always helps with every r... See more
Carly is one of the best holiday consultants She helps in every way she can keeps in contact with you and advises you Would never use anyone else She ends up being your friend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Carly Brough, DL2, Darlington, United Kingdom
- 1325609587
4.9
Excellent
111 reviews
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Reply from Hays Travel - Carly Brough
Thank you so much for your lovely review, and your booking! its going to be amazing :)
Great deals and Carly was an awesome…
Great deals and Carly was an awesome travel agent very helpful and quick service.
September 29, 2024
Reply from Hays Travel - Carly Brough
Thank you so much for your kind review & booking :)
very informative
very informative, friendly and knowledgable, a pleasure to holiday shop with
September 25, 2024
Reply from Hays Travel - Carly Brough
Thanks so much lovely! always a pleasure booking your holidays :)
Great service and very helpful in…
Great service and very helpful in sorting out everything that we require even the time of day 8.30pm for 45 minutes,
September 11, 2024
Carly gives excellent service and comes…
Carly gives excellent service and comes back to you quickly and efficiently, thanks for booking the cruise for us 😘
September 4, 2024
Great
Carly communicates fully and is open and honest with her advice
A great consultant that I have now booked with a few times.
September 3, 2024
Carly answered all questions we had…
Carly answered all questions we had about booking our cruise. She took the time and nothing was rushed. Thanks
August 25, 2024
Excellent Customer Service
Quick at responding. Happy to answer any questions/queries.
July 18, 2024
Reply from Hays Travel - Carly Brough
Thankyou so much for your review and booking Nicola :)
Carly was really helpful and patient
Carly was really helpful and patient. Went through everything with me regarding my holiday.
July 31, 2024
Reply from Hays Travel - Carly Brough
Thank you so much Fiona for your review! and thankyou for your booking :)
Very please brilliant help finding our…
Very please brilliant help finding our cruise thank you
July 29, 2024
Reply from Hays Travel - Carly Brough
Thank you so much for your review and for your booking!
Carly was brilliant
Carly was brilliant, knowledgeable, friendly, polite. Understood my needs and went over and above to get us the best deal. Thank you x
July 15, 2024
Reply from Hays Travel - Carly Brough
Thank you so much for your lovely review xx
Made booking our holiday a pleasure…
Made booking our holiday a pleasure can’t wait to book with her again highly professional and highly recommended. Any one else thinking of booking with her she will make enjoyable from start to finish
July 12, 2024
Reply from Hays Travel - Carly Brough
thank you :) x
Reply from Hays Travel - Carly Brough
Thank you Sarah for your review & thank you so much for your booking!
Reply from Hays Travel - Carly Brough
Thanks so much Laura for your review & thank you for booking :)
Fabulous experience
Carly was absolutely brilliant!! She was so enthusiastic and friendly, she made me want to go and pack as soon as I got off the phone.
She knew there was a group of us travelling together and made sure our rooms were next to each other
March 30, 2024
Reply from Hays Travel - Carly Brough
Thanks so much for your review! how lovely :) was a pleasure booking your holiday x
Reply from Hays Travel - Carly Brough
Thanks so much for your lovely review :)
Reply from Hays Travel - Carly Brough
thank you so much for your review William :)
Reply from Hays Travel - Carly Brough
Thank you for your review Samantha xx
Excellent guidance
Excellent guidance, help and knowledge when we booked through Carly!A real pleasure to book our holiday through her expertise and we now can’t wait to go on our first family holiday…..a real credit too Hays Travel!
January 25, 2024
Reply from Hays Travel - Carly Brough
Thank you so much Lee for this lovely review - thank you for letting me book your first holiday (s) together as a family, its going to be amazing!
Very happy with our experience with…
Very happy with our experience with Carly she was very helpful and full of advice and was excited for us … she was happy with all the questions we was asking aswel
January 11, 2024
Reply from Hays Travel - Carly Brough
Thank you so much Amanda for this! and for your booking - Its going to be amazing!
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