Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... See more
Location
Switch locationPersonal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB
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Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... See more
Company replied
Michael is a great travel agent, always so helpful and friendly. Used him numerous times and will carry on doing so.
Michael advertised a cruise for 2024 and we booked that through him Carnt wait. Then I gave him less than 4 weeks notice for a holiday to Egypt for my daughters 30th and a family of 7 : the booking pr... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, United Kingdom
- 1914324722
4.9
Excellent
182 reviews
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Well done michael
First time on a cruise after spending 20 plus years on the lifeboats at Sunderland and we were dealt with by Michael Carroll and he was so helpful and didn't hesitate to answer our questions. He was so professional in his approach to helping us book.
May 1, 2025
Michael was so helpful
Michael was so helpful, very informative . He was polite and professional but also very friendly.
May 1, 2025
Excellent customer service
Excellent customer service, great booking process! Will definitely book again either Michael.
April 17, 2025
excellent customer service
excellent customer service, finds best price possible.
very helpful and nothing is too much trouble.
January 30, 2025
Michael is superb
We always ask Michael to arrange our holidays. He always provides excellent service. Always professional and friendly. Recommended him to others also.
January 30, 2025
Everything was perfect from start to…
Everything was perfect from start to finish. So quick and easy to book. Very efficient and no long wait times sitting around in a travel agent. Highly recommended. This is the way forward for booking holidays. I’ll definitely use them again.
January 7, 2025
Really Good
Great help and quick replies. We have booked through Michael more than once.
December 29, 2024
Booked a last min holiday with Michael
Booked a last min holiday with Michael. He was really canny and answered all my questions asap. Thank you
December 20, 2024
Michael made our booking really easy
Michael made our booking really easy. Michael explained everything clearly and simply and was really helpful. Top marks!
November 4, 2024
Great experience
Great experience. Michael was very helpful, knowledgeable and explained the whole process perfectly. Cant wait to go on our holidays. Highly recommend him.
October 3, 2024
Excellent customer service went above…
Excellent customer service went above and beyond to help find us the perfect holiday
October 5, 2024
Excellent service
Excellent service, helped me with all the queries that I had. Would highly recommend.
October 4, 2024
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Reply from Hays Travel - Carol/Michael Carroll
A pleasure as always Alan
Michael is a great agent and was very…
Michael is a great agent and was very helpful with what we needed, quickly booked and sorted highly recommend
October 4, 2024
Reply from Hays Travel - Carol/Michael Carroll
Anytime Kate. You know where I am :)
Reply from Hays Travel - Carol/Michael Carroll
Thanks Wendy. It was a pleasure as always :)
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