Hays Travel - Carrickfergus Reviews 

Shannon was extremely helpful, listened to my requirements and came up with the right holiday for us.
Shannon went out of her way and I’m sure she had to work over her finishing time to help me get the holiday I wanted before it was sold out.

My friend and I popped into Hays to enquire about a city break. Megan was lovely to speak with, no hard sell, and was knowledgeable about the city we were interested in. I could have booked direct myself online but it was lovely to have the "personal touch".

Great customer service with Kelsey she is so friendly,knowledgeable and goes out of her way to help..... she is an asset to Hayes in Carrickfergus.

Kim was fantastic from start to final booking went above for me 100 per cent

Megan was very helpful answered all our questions,before we booked our first cruise 😊

The women who helped us was called Kim and was fantastic I had no idea what I was doing and she helped me sort everything from flights/ hotel , luggage and even commutes was so friendly and polite can’t recommend enuf and will definitely be booking holidays here from now on

the staff were very helpful

I always book my holidays through hayes travel Carrickfergus very friendly and great correspondence

We made our booking with Kelsey in hays Travel carrickfergus who goes the extra mile nothing is too much trouble. The other staff Shannon megan Serena and Martina all of whom are excellent and professional

Shannon made my visit relaxing . Even when it was taking along time for the person on the phone to get back to her regarding the booking. Shannon talk to me regarding my holiday places to see . She was very helpful and pleasant professional right to the end of my visit.

Great service which is friendly and professional. They know their stuff. We wouldn’t look anywhere else.

Booking holiday was very easy and Shannon was very knowledgeable about the area I was interested in and looked for all the facilities I had requested. Have booked before with Hays and have not been disappointed with any aspects of the holidays the staff helped me to choose.

Prompt response to my first enquiry, quick replies and attention to detail.

We were greeted by Megan who we had dealt with before. As always she was very professional and friendly. She took her time to find the holiday that suited our needs. Thank you Megan you're a credit to the business

Hayes carrickfergus

Clare answered our questions and sorted out a holiday for us quickly and efficiently. She was friendly and knowledgeable and put us at ease from the outset. Thank you Clare

Staff listen to what you want x

A brilliant experience in the Carrick branch.
We were dealt with overall by 2 extremely knowledgeable, friendly and helpful staff members.
Kim helped us at our first appointment, to narrow down our search and was very patient with our many different needs and requests booking a holiday for toddlers, teens, adults and pensioners. She went through everything and explained the different holiday destinations and what they had to offer and also gave details of things to help one of the family travelling with a disability. The second staff member (when we returned the next day to book and pay) was great. So knowledgeable and just made the entire booking process flawless.
Thanks

Had a nice experience. Shannon was very helpful and explained everything well.