Ruby your advisor was really friendly, my friend and I had called in your shop enquirying about a cruise. I've never been on a cruise before so I had a lot of questions.Ruby was very happy to help wit... See more
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Curtis, who was our in store travel consultant, was absolutely amazing. His customer service, support, advice and patience was absolutely fantastic. All the staff in store were friendly, they spoke to... See more
Company replied
Always a pleasure, feel at ease with the Castleford staff. I’m not a fussy customer I do my research before and if there’s a problem they have always tried to sort it.
Company replied
The people at Hayes Travel Castleford are always friendly and keen to help. We always use Hayes when looking for a foreign holiday.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 20, Carlton Lane Shopping Centre, WF10 1AD, Castleford, United Kingdom
- 01977878617
4.9
Excellent
1K reviews
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Fantastic service
June 2, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Always great service in Hays Travel
Always great service in Hays Travel
Get good deals and always polite and extremely helpful
May 24, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
WE WERE TALKED THROUGH EVERY THING AND…
WE WERE TALKED THROUGH EVERY THING AND UNDER STOOD IT ALL ..HAYS BOOKED EVERY THING FOR US.EVEN THE CAR PARKING EXCELLENT SERVICE..
May 30, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Brilliant service once again from the…
Brilliant service once again from the lovely Hannah nothing too much trouble for her,my wife suffers with Alzheimer’s and is totally relaxed in the show and with the service.Only called in to get a price and booked our holiday thanks to the wonderful staff.
May 29, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Hays Travel Castleford are the best!
Hays Travel Castleford are the best!
first class service every time
Highly Recommended
May 28, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Claire is excellent
Claire, our advisor was absolutely brilliant, professional, helpful and very approachable, got us a brilliant deal that we booked there and then
May 26, 2026
Reply from Hays Travel - Castleford
Thank you for your review! We really appreciate it! :)
Ruby
Helpful
Claire was very good,got us the Holiday we wanted at a decent price,staff always seem to be helpful in Castleford store.
May 26, 2026
Reply from Hays Travel - Castleford
Thank you so much for your positive feedback! :)
Ruby
always a smile and very helpful enjoy…
always a smile and very helpful enjoy just going to say hi.
May 23, 2026
Reply from Hays Travel - Castleford
Thank you so much for your lovely review!
Ruby
Chelsea from castleford branch was very…
Chelsea from castleford branch was very friendly and patient. Overall good demeanour whilst dealing with us. Decent surrounding atmosphere
May 22, 2026
Reply from Hays Travel - Castleford
Thankyou so much for booking with us again and taking the time to leave a lovely review. We hope you have a lovely holiday! :)
Curtis was lovely and really helpful.
May 17, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura
Curtis
Curtis, who made our booking at the Castleford branch, was very knowledgeable, helpful and patient with us, nothing was too much trouble. We have booked twice now through Hays Castleford and each time the staff have been brilliant, keep it up!
May 11, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura.
⭐️⭐️⭐️⭐️⭐️Service
I booked with Hays for the second year running as I was so impressed with them last year, I had the same agent Sophie who is so helpful, nothing is too much trouble for her, she goes above and beyond, I would not go anywhere else now,
May 12, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
hays travel castleford
Amazing experience with curt gill will…
Amazing experience with curt gill will definitely be booking with him again. From start to finish he helped us get the best deal we could and we are so happy with the choice. Thanks again.
May 6, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
laura
Very helpful and efficient thank you.
May 3, 2026
Reply from Hays Travel - Castleford
Thankyou so much for taking the time to leave a lovely review!
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura.
As always staff are brilliant cant…
As always staff are brilliant cant help enough even though I can be awkward 😅 they know me well Claire always manages to sort it for me 8 adults 3 children later
April 15, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura.
I never book a holiday anywhere else..I…
I never book a holiday anywhere else..I have never had a bad experience at Hays Castleford.the staff there are fantastic and they help you to find your perfect holiday with no fuss...it was a pleasure to book my little break with Hays..keep it up ladies and gents at Hays Castleford,and I look forward to booking with you again in the near future.
P.S....dont forget to feed the spider.😂😂👍
April 22, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
Laura.
We are returning customers because you…
We are returning customers because you always get friendly service when you walk in and they all are very helpful when booking a holiday
April 19, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
laura
Friendly,quick and efficient
Curtis was very friendly and extremely helpful. We wanted a last minute holiday and he got us a great deal. Couldn't be happier
April 19, 2026
Reply from Hays Travel - Castleford
Thank you for such lovely feedback,
Many Thanks
laura
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