Welcomed into the shop by a friendly smiling travel agent. Very patient with us as we didn't know where we wanted to go. Searched hard and asked lots of questions to find a holiday to suit us which sh... See more
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See what reviewers are saying
Janette was fantastic from start to finish. She was incredibly knowledgeable and helpful, taking the time to understand what we were looking for without ever making us feel pressured. Her advice was h... See more
Booked my holiday at Hays in Chapletown Sheffield with Jeanette Wistow Jeanette asked me what type of of holiday and my price range then we searched together and looked as few options Se... See more
Company replied
Always friendly, helpful and knowledgeable, we use hays travel for all our travels here and abroad because we feel comfortable and know we are being looked after, Lucy looked after us and was brillian... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lound side, S35 2UQ, Chapeltown, United Kingdom
- 0114 2570891
4.9
Excellent
525 reviews
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⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Absolutely brilliant service from start to finish. Vicki was quick to get everything booked, incredibly efficient and professional throughout. She found us a great deal at a fantastic price, and even set up a payment plan to make it more affordable. Couldn’t have asked for better.
June 27, 2025
Reply from Hays Travel - Chapeltown
Thank you so much for your review. You are very welcome :-)
Jess was very friendly and honest.
Jess was very friendly and honest.
Explained everything and gave us lots to think about.
After months of deliberating by ourselves, sitting with Jess and going through our options was useful in helping us really understand what was important to us and finally booking something!
It was great to have a cup of tea while we were discussing our options as well.
June 21, 2025
Reply from Hays Travel - Chapeltown
Many thanks for taking the time to leave a review and for booking with us :-)
Reply from Hays Travel - Chapeltown
Thank you very much and for booking :-)
Amazing customer service from start to…
Amazing customer service from start to finish. Very quick and stright forward
Thankyou
June 27, 2025
Reply from Hays Travel - Chapeltown
Hi, thank you for taking the time to leave a review. I will pass your comments on to Keeley. We will be in touch when your tickets are available for collection. Thank you Team Chapeltown :)
Fantastic customer service
Vicky was great, very knowledgeable about countries as she had visited them herself. Great hospitality, easy to book, including insurance, happy with price which was well below budget. Thanks Vicky.
June 22, 2025
Reply from Hays Travel - Chapeltown
Thank you for your lovely feedback, I will pass your comments onto Vicky :D. We will be in touch with you when your tickets are available for collection. Thank you for booking with us. Team Chapeltown :)
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a review. We will be in touch when your tickets are ready for collection :)
Easy communication friendly advisor…
Easy communication friendly advisor quick and easy to book
June 18, 2025
Reply from Hays Travel - Chapeltown
Hi, Thank you for taking the time to leave a review. Thank you for booking with us here at Chapeltown :)
Very helpful friendly staff
June 5, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a review. Your comments will be passed on to the team :D
Reply from Hays Travel - Chapeltown
Thank you for your review. Your comments will be passed on to the team :)
The staff are friendly helpful &…
The staff are friendly helpful & patient. Looking at different dates etc.
My 4th time booking there so would recommend them
June 12, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a lovely review. We look forward to booking your next holiday :D We will be in touch when your tickets are available for collection. Thanks, Team Chapeltown :)
Fantastic service …
Everyone was so helpful and booked the cruise with efficiency very happy
June 10, 2025
Reply from Hays Travel - Chapeltown
Thank you for your comment, this will be passed on to the team :D
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a lovely review. Your comments will be passed on to the team :D
Victoria served us and was extremely…
Victoria served us and was extremely helpful and found us the perfect flights she us also searching for our next hols all in all Great service..
June 8, 2025
Reply from Hays Travel - Chapeltown
Hi! Thank you for your taking the time to leave a review. Your comments will be passed on to Vicky. Vicky will be in touch soon regarding your next holiday and thank you for booking with us again. Team Chapeltown :)
Would highly recommend
Keeley was very helpful & ran through everything & explained it all thoroughly.
June 8, 2025
Reply from Hays Travel - Chapeltown
Thank you for your taking the time to leave a review. Your comments will be passed on to Keeley. We will be in touch once your tickets have arrived. Thanks, Team Chapeltown :)
Vicky (Victoria) at Hays Travel
I went into Hays Travel at Chapeltown for a last minute holiday and Vicky couldn’t have been more helpful. She talked about her own personal experiences of where she had travelled including pictures which was great. She was so friendly and personable I would recommend to everyone.
June 7, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a review. I will pass your comments on to Vicky. :) Hope you have an amazing time on your holiday. Thanks, Team Chapeltown :)
MY PERFECT TRAVEL AGENT.
I have booked many holidays through Hays Travel over the past 20 plus years or more, so why would I want to change my allegiance now !!!!!! I believe you look after those who look after you. WHAT MORE COULD I ADD, if you want the best this is the TRAVEL AGENT to use.
May 24, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave such a lovely review. We will be in touch when your tickets are available for collection. Thanks, Team Chapeltown :)
So easy to book
So easy to book. A lovely welcome by staff very friendly and knowledgeable. Always book with Hays
May 29, 2025
Reply from Hays Travel - Chapeltown
Hi, Thank you for taking the time to leave a review. Your feedback will be passed back to the team. We will be in touch when your tickets are ready for collection. Thank you for again for booking with us. Team Chapeltown :)
Knowledgeable and so helpful
May 28, 2025
Reply from Hays Travel - Chapeltown
Thank you for your taking the time to leave a review. One of the team will be in touch when your tickets are available for collection. Thanks, Team Chapeltown :)
It was a very efficient and friendly…
It was a very efficient and friendly and helpful service.
May 14, 2025
Reply from Hays Travel - Chapeltown
Thank you very much for your kind comments :)
Excellent
Excellent, friendly service. Easier than doing the work yourself on the internet.
May 12, 2025
Reply from Hays Travel - Chapeltown
Hi thank you so much for the response. We look forward to saying you in the future x
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