Welcomed into the shop by a friendly smiling travel agent. Very patient with us as we didn't know where we wanted to go. Searched hard and asked lots of questions to find a holiday to suit us which sh... See more
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Janette was fantastic from start to finish. She was incredibly knowledgeable and helpful, taking the time to understand what we were looking for without ever making us feel pressured. Her advice was h... See more
Booked my holiday at Hays in Chapletown Sheffield with Jeanette Wistow Jeanette asked me what type of of holiday and my price range then we searched together and looked as few options Se... See more
Company replied
Always friendly, helpful and knowledgeable, we use hays travel for all our travels here and abroad because we feel comfortable and know we are being looked after, Lucy looked after us and was brillian... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lound side, S35 2UQ, Chapeltown, United Kingdom
- 0114 2570891
4.9
Excellent
526 reviews
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Excellent
Excellent, friendly service. Easier than doing the work yourself on the internet.
May 12, 2025
Reply from Hays Travel - Chapeltown
Hi thank you so much for the response. We look forward to saying you in the future x
Great booking experience
Joe was brilliant! Well informed about our intended destination, helpful and a pleasure to do business with.
We will definitely be booking through Hays Travel again!
May 3, 2025
Reply from Hays Travel - Chapeltown
Hi than kyou so much for the review, its was a pleasure to meet you :)
Fabulous staff
Fabulous staff, great knowledge of what they are selling. Would highly recommend
May 8, 2025
Reply from Hays Travel - Chapeltown
Hi thank you so much for the review, always here if you need anything :)
Booked our honeymoon!
I messaged Hays Chapeltown through the week regarding an offer I’d seen on facebook. Decided to call in yesterday to discuss and book it, and Keeley and the other ladies in the office were lovely! Made us feel so welcome, and after booking our honeymoon they congratulated us with a glass of prosecco! Made it feel all that bit more special, thankyou so much - we cant wait to fly!
May 3, 2025
Reply from Hays Travel - Chapeltown
Hi thank you so much for the review, it was lovely to meet you both, see you in the future, keeley :)
Great staff
April 15, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments, thank you for booking with us and we will see you once your travel documents have arrived. Kind regards, Hays Travel :)
Excellent service from Hays.After a…
Excellent service from Hays.After a couple of days we decided we wanted to change our hotel went to see Natalie and she sorted it out no problems nothing was too much trouble would definatley recommend Hays.
April 13, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments, thank you for booking with us and we will see you once your travel documents have arrived. Kind regards, Hays Travel :)
First cruise booking
Vicky was extremely helpful & knowledgeable. Booking our cruise was straightforward and she explained everything & even price matched the online TUI price. Excellent service!
April 16, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments, thank you for booking with us and we will see you once your travel documents have arrived. Kind regards, Hays Travel :)
Good attentive staff who listen to your…
Good attentive staff who listen to your request, give advice where needed and always find the best deal for us. Thank you Hays Chapeltown
April 14, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your kind comments, thank you for booking with us and we will see you once your travel documents have arrived. Kind regards, Hays Travel :)
Nothing is too much trouble
Shani was amazing so patient trying to find us the holiday just for us thank you
April 6, 2025
Reply from Hays Travel - Chapeltown
Thank you so much for your review. I am very grateful :-)
After having our holiday cancelled the…
After having our holiday cancelled the day before we was due to fly we thought that we would not be going anywhere.
Called into Hays Travel and Vicky sorted out with a holiday for the next day.
vicky was realy and sorted everything out for us during this stressfull time.
Really grateful for all her help and patient.
April 10, 2025
Reply from Hays Travel - Chapeltown
Thank you for leaving a review for Vicky. You are welcome and have a great time :-)
Reply from Hays Travel - Chapeltown
Many thanks for your review and glad we could help :-)
The the staff member who attended to…
The the staff member who attended to me was very kind and helpful
April 4, 2025
Reply from Hays Travel - Chapeltown
We are very grateful to you for leaving a review. many thanks :-)
Reply from Hays Travel - Chapeltown
Hi, Thank you for booking with us once again and thank you for finding the time to leave a review. :)
Found the holiday we wanted
Found the holiday we wanted. Joe dealt with us from start to finnish. Very helpful and professional. Had a major hiccup along the way but Joe managed to get round it and booked and looking forward to our holiday.
March 27, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, I am pleased to read your kind comments! I am pleased that we managed to sort the issue out for you, apologies once again. Hope you're both on the countdown now and it was lovely speaking to you. We will see you once your tickets have arrived. Many thanks, Joe. :D
Best travel agents
Well we have used them before and kee was great she was patient and found our perfect holiday spot.
Thank you kee.
March 15, 2025
Reply from Hays Travel - Chapeltown
Hi! Thank you for taking the time to leave a lovely review. Your comments will be passed on to Keeley and we will be in touch once your tickets are ready for collection :)
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave a review, it is very much appreciated. We will be in touch when your tickets are ready for collection :)
Reply from Hays Travel - Chapeltown
Hi, thank you for taking the time to leave a review. It was a pleasure to book your trip. We will be in touch when your tickets are ready for collection. Many Thanks, Hays Travel Chapeltown :)
Great service from Vicky
Vicky had already got details set up in the system for the holiday I was looking for, she had previously sent me the details after I saw it advertised on your web page. Vicky was very helpful, friendly and was able to price match the holiday . So instead of a 87 day trip we decided to go for 10 days, what a bargain .
All the team at this branch were very friendly , will deffiantly use you again .
March 8, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to leave such a lovely review. We will pass your comments onto Vicky. We look forward to booking your next holiday and we will be in touch when your tickets are ready for collection for this holiday. Many thanks :D
5 stars for Joe.
I saw a holiday advertised at a Hays in Leeds, but called my local store in Chapeltown and spoke to Joe.
Joe was so helpful, he looked and found the holiday I was interested in and booked it for me over the phone. He is an asset to your business, very friendly but also professional.
March 2, 2025
Reply from Hays Travel - Chapeltown
Hi, thank you for taking the time to leave such a lovely review. I will pass your comments on to Joe and we will be in touch when your tickets are ready for collection. Thanks :)
Walked in looking for specific break…
Walked in looking for specific break spoke to joe at chapeltown very very helpful and very informative
February 27, 2025
Reply from Hays Travel - Chapeltown
Thank you for taking the time to complete this review, we are pleased to read your comments. Thank you for booking with us! We will see you when your travel documents have arrived. Many thanks, Hays Travel. :)
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