Hays Travel - Chesterfield Reviews 

148
TrustScore 5 out of 5

4.9

Unit 17a, Vicar Lane Shopping Centre, S40 1PY Chesterfield, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ellie the advisor who dealt with my booking in the Chesterfield branch of Hays was so very helpful, nothing too much trouble.

Rated 5 out of 5 stars

Our Contact, Sara, was amazing, nothing was too much trouble and she offered lots of options and advice for a cruise we were considering, even selecting the best cabin for us. She also worked within o... See more

Rated 5 out of 5 stars

This was a real treat as it has been a few years since I have used a Travel Agent as we normally book everything ourselves. I forgot how knowledgeable they can be and how easy and quick it was to boo... See more

Rated 5 out of 5 stars

The help given by your personal travel expert (Andy) , he guided throughout which resulted us booking a destination we’ve never been to(Malta). Found Andy to be very knowledgeable in all aspects... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 17a, Vicar Lane Shopping Centre, S40 1PY, Chesterfield, Derbyshire, United Kingdom

  • 01246794048

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

117,661 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent friendly service

This is a new store just opened, the staff were very helpful and friendly, made us feel welcome and even made us a drink! They worked together as a team to make sure our visit went well even though they were still setting up.

December 28, 2025
Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Nothing was too much trouble. Looked at lots of holiday options. Would definitely recommend and use again. Leanne was great.

January 3, 2026
Rated 5 out of 5 stars

Leanne was great

Leanne was great. I told her my budget and we found a lovely holiday for 1500 under budget.
I didnt feel pressured to book at all. I told her that I needed to speak with my husband and that was no problem.
I went back the next day to book.

December 31, 2025
Rated 5 out of 5 stars

Amazing service

Booked in the brand new chesterfield branch. Keeley helped us book our budget trip to Florida. She was very friendly, listened to what we wanted, got us a better holiday than what we were previously looking at, at a great price. Thankyou Keeley!! Would 100% recommend booking with Hayes, everything is done for you. Takes the stress away!! Can't wait for our holiday!! 🌴

December 19, 2025

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