Bethany at your Chichester branch made the whole experience very smooth and enjoyable. She is professional, very efficient and went out of her way to help us. Will definitely be booking future holid... See more
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Very friendly and helpful, informative, We had seen a holiday on Love Holiday and wanted to see if Hays Travel did the same. On the first phone call with Geniveve that particular's resort wasn’t av... See more
Company replied
Hays were very responsive at short notice, understood my needs and delivered. Sarah provided a timescale for a response which was same day. I wasn't sure if this would be possible but she was tru... See more
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Booking agent was friendly and informative and helped me book a cruise. Everything was outlined and my questions answered. Will certainly be using Hays travel in the future.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 South Street, PO19 1DS, Chichester, United Kingdom
- 01243 790700
4.9
Excellent
621 reviews
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Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Bethany!
Enjoy your time away!
Kind regards,
Krystal
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Krystal!
Enjoy your time away!
Kind regards,
Krystal
I have used Hays Travel for several…
I have used Hays Travel for several years now and I have always found the staff friendly and helpful. They take as much time as needed to find the holiday to suit.
November 14, 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Sue!
Enjoy your time away!
Kind regards,
Krystal
The staff member sorted my booking for…
The staff member sorted my booking for me and was cheerful and polite.
November 4, 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Sarah!
Enjoy your time away!
Kind regards,
Krystal
Happy holiday maker😀😀
From the moment we entered the shop we were greeted by a happy, smiling young lady.
Other staff rushed around to get extra seats as there was 4 of us
We were shown exactly what we asked for and without any rushing or pressure. Within an hour we had completed our booking.
Great job.
November 9, 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from me!
Enjoy your time away!
Kind regards,
Krystal
Holiday 2027
The staff were very helpful, polite and friendly. They offered us drinks and biscuits.
November 6, 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us a review, we are glad that you received 5 star service from Polly!
Enjoy your time away!
Kind regards,
Krystal
Lovely attentive service from two of…
Lovely attentive service from two of your lovely staff.
October 28, 2025
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to leave us a 5 star review. It was a pleasure to help you book your holiday. I look forward to hearing all about it and welcoming you back into the branch again soon.
Kind Regards,
Bethany - Branch Manager
Bethany at Chichester Branch was so…
Bethany at Chichester Branch was so helpful in helping me to book my flights. It was very difficult to get the payment for the flights and she kept very calm throughout and supportive of me.
October 15, 2025
Reply from Hays Travel - Chichester
Thank you so much for this lovely review, we are very please that our service was supportive and helpful. We hope you have a lovely holiday! Polly - Assistant Manager
Staff were extremely helpful
Staff were extremely helpful. We have always booked our holidays via websites or phone, we will definitely use Hays again
October 22, 2025
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for taking the time to leave us a 5 star review! I am so pleased that we were able to assist you with your booking to Cyprus and we cannot wait to hear all about it.
I hope to welcome you back into branch again soon.
Kind Regards,
Bethany - Branch Manager
The staff were so helpful& listened to everything we wanted
The staff were so helpful
October 21, 2025
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for taking the time to leave us a 5 star review! I am so pleased to hear that we were able to assist you and we look forward to hearing all about your trip.
Kind Regards,
Bethany - Branch Manager
Listening to personal requirements.
Listening to personal requirements.
Explaining the best possible way to book and the requirements of the airline.
Taking the technology on which can be confusing to the infrequent user.
Making sure that insurance and currency are covered for the trip. Very reassuring.
October 17, 2025
Reply from Hays Travel - Chichester
Hello
Many thanks for your kind feedback
Reply from Hays Travel - Chichester
Thank you so much for your lovely response, we hope you have a fantastic holiday! Polly - Assistant Manager
Very good humoured service over a…
Very good humoured service over a regular shortish haul flight. Special thanks to Sue in the Chichester office.
October 14, 2025
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for your kind words! We're so glad to hear you enjoyed the service.
We'll be sure to pass on your special thanks to Sue —she’ll be delighted to hear she made a positive impact. We look forward to welcoming you into branch again soon!
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for your kind feedback! I am pleased to hear that Krystal was able to assist you.
We look forward to welcoming you back into branch again soon.
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for taking the time to leave us some feedback. We hope you have a great holiday and we look forward to welcoming you into branch again soon.
Kind Regards,
Bethany - Branch Manager
Helpful and sincere advice
Helpful and sincere advice . Listened to what we said and carried out our instructions in a professional and timely manner.
October 2, 2025
Reply from Hays Travel - Chichester
Thank you for taking the time to leave me such a lovely review!
I hope you enjoy your cruise!
Warm regards,
Krystal
Reply from Hays Travel - Chichester
Dear Valued customer,
Thank you for your kind review. I am so pleased that we were able to assist you with your trip.
Kind Regards,
Bethany - Branch Manager
Friendly helpful staff and really…
Friendly helpful staff and really straightforward experience :)
September 14, 2025
Reply from Hays Travel - Chichester
Dear Valued Customer,
Thank you for taking the time to leave us such a kind review.
It is great to hear that you had a positive experience and we look forward to welcoming you into branch again soon.
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Chichester
Thank you for taking the time to leave us this review, we are glad that you received 5 star service from us!
Warm regards,
Krystal
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