We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... See more
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We had visited to see what cruises were available and after talking with Emma decided to book a P & O Norway cruise for September. Emma took great care in finding our needs and preferences and t... See more
Company replied
The Young lady whom we spoke to, Emma. was very welcoming, always positive. Nothing was too much trouble and helped us arrange the itinerary and hotels we were looking for. Her knowledge was excellent... See more
Company replied
I usually book package holidays on line for me and my wife, but wanted to book a city break including a flight and hotel for just myself, not available through any of the mainstream companies. So I de... See more
Company replied
Grace was terrific patient, polite, understanding and thoroughly professional. A first class service we were privileged to use and gave us confidence in the company, the branch and Grace
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
10a High Street, SN15 3ER, Chippenham, United Kingdom
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We went to Hays travel Chippenham for the first time yesterday i can’t believe how friendly and helpful they all are. Got our holiday sorted with a good deal. Very happy Top marks Andrew and family

Reply from Hays Travel - Chippenham
We were made to feel welcomed.Relaxed informal atmosphere.Very helpfull

Reply from Hays Travel - Chippenham
As always gave me exactly what I wanted and at a price I was happy with. With a good location.

Reply from Hays Travel - Chippenham
Always a pleasure going into Chippenham shop, not only to book a holiday but to see all the staff as well, always welcoming and smiling faces. Emma booked our holiday yesterday, giving us lots of advice. Thanks everyone.

Reply from Hays Travel - Chippenham
I usually book package holidays on line for me and my wife, but wanted to book a city break including a flight and hotel for just myself, not available through any of the mainstream companies. So I decided to try Hays travel in town (Chippenham). Sarah could not have been more helpful and reassuring, going through the booking process step by step with me. Now looking forward to my first solo trip to Prague later in the year.

Reply from Hays Travel - Chippenham
I went into the agency just to make some enquies and leff having booked a cruise.
The staff went out of their way to find a holiday right for us. They were helpful and kind and there was no pressure for us to book.
Very happy to recommend Hays Travel

Reply from Hays Travel - Chippenham
Very helpful tailoring the holiday itinerary to our needs

Reply from Hays Travel - Chippenham
Grace in the Chippenham branch is very helpful. We have booked and had 3 vacations with her last year. Upon that success we have booked 4 vacations which are going to start soon. we have also just booked 5 vacations with her for next year. We feel very confident with her service and nothing is to much of a problem.
Well done Grace and team Chippenham

Reply from Hays Travel - Chippenham

Reply from Hays Travel - Chippenham
Another fantastic service by Sarah J. Gave her dates and the hotel that we wanted to stay in for a trip to Thailand, and she was able to put together a brilliant package. All booked and can’t wait to go.

Reply from Hays Travel - Chippenham
Karen at Hays Travel in Chippenham was pleasant, polite and patient while helping us with our holiday booking for next year. It is always a pleasure to deal directly with a person rather than spending time online trying to do the same.

Reply from Hays Travel - Chippenham
Sarah Jolliffe Makes us return to hays to book our holidays. We are a little specific about what we want. She us patient and understanding

Reply from Hays Travel - Chippenham
Sarah was really helpful and supportive throughout the whole booking. Wouldn’t hesitate to recommend Sarah at Hays!

Reply from Hays Travel - Chippenham
We decided where to go on holiday so went to Hays, as always, booked our holiday, sorry I don't know the name of the member of staff who booked us, but she was very helpful and friendly. Always the same when we go in there, now getting excited and looking forward to our holiday in Fuerteventura.

Reply from Hays Travel - Chippenham
Emma was so helpful, respected our budget & needs totally.
Very polite lovely young lady, 2nd time she'd helped me.

Reply from Hays Travel - Chippenham
Booking process was efficient and professional.all round good experience.

Reply from Hays Travel - Chippenham
Fantastic service from Karen, really knowledgeable and helpful! Booked with ease.

Reply from Hays Travel - Chippenham
Personal contact face to face. Willing to search out relevant information for me. Printing out paperwork when I don't have access to a printer

Reply from Hays Travel - Chippenham
Grace was very helpful and has hopefully put together a fantastic holiday for our 40th Wedding anniversary. Lets hope the holiday and destinations are as good.

Reply from Hays Travel - Chippenham
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