We received excellent service and guidance from the team. Initially, Lauren provided us with some very good potential options for our City break & when we had made a decision on the destination, Lily... See more
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I spoke to Carrie in the morning and said I wanted to go to the shop that afternoon to confirm my holiday and pay a deposit, and even though she wasn’t there that day she said that she would pa... See more
Excellent. Travel Consultant Carrie listened to our requirements and repeated them spot on, presumably to make sure she understood exactly what we wanted. Researched a number of options to find the b... See more
Company replied
A great welcome from Carrie, remembers us and our likes from previous visits, got us booked on a cruise super quick, made sure we knew exactly what we were buying, tried her hardest to find further in... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
38 Chapel Street, PR7 1BW, Chorley, United Kingdom
- 01257698034
4.9
Excellent
674 reviews
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Brilliant and easy
Hays travel Chorley are doing everything above and beyond expectations
Once again faultless easy booking
Big thanks to Carrie and the team for making holidaying so easy
April 8, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and for booking your holiday with me - Carrie
Great 1st time in store
Found a holiday when we had a few considerations, Lauren suggested a resort and was very informative, she listened to what we wanted and was happy to look at reviews
April 5, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and for booking your holiday with me - Lauren
Lauren was extremely helpful in finding…
Lauren was extremely helpful in finding out holiday.
April 12, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and for booking your holiday with me - Lauren
The staff were excellent ( Chorley…
The staff were excellent ( Chorley branch ), thorough and efficient, and nothing was too much trouble. Appreciated their patience and teamwork
March 31, 2026
Reply from Hays Travel - Chorley
Thank you so much for your kind feedback and for booking your holiday with me - Carrie
Lynsey was absolutely brilliant…
Lynsey was absolutely brilliant anything l ask her she had all the information which made my booking much easier l would certainly be recommending Lynsey .
March 19, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking your holiday with me - Lynsey
Excellent friendly service
Carrie was superb, we have never been on a cruise before but Carrie talked us through it, using her specialist knowledge of many cruises she had experienced before , gently advising what's best for us as customers.
March 25, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback, it was my pleasure sorting your wonderful cruises out, I appreciate you booking with me - Carrie
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking your holiday with me - Lauren
The staff are always helpful
The staff are always helpful, polite and very well mannered. They can't do enough for you, we don't go anywhere else now to book a holiday. Thanks to all the staff in Chorley
March 13, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking another holiday with us - Carrie
Really patient finding us lots of…
Really patient finding us lots of choice to book our holiday, nothing was too much trouble and found us our bespoke holiday with no issues. Would highly recommend
February 28, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and glad we managed to get this fantastic holiday booked for you - Carrie
Great staff so helpful
We booked a few holidays with Hayes and was very relaxing. Very informative staff
February 25, 2026
Reply from Hays Travel - Chorley
Thanks for your kind feedback and booking you holiday with me - Lynsey
Reply from Hays Travel - Chorley
Thanks for much and booking you holiday with me - Carrie
Excellent Service
Carrie sorted out 2 cruises for us. One required more effort since it was booked on board and required liaison with the cruise company directly. Carrie dealt with our requirements in a friendly and professional manner. It is an absolute pleasure to deal with this company.
March 3, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking another wonderful cruise with me - Carrie
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking your holiday with me - Lauren
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking another holiday with me - Carrie
I am very happy with the service…
I am very happy with the service provided by Hayes Travel - Chorley. Your manager Carrie, is quite excellent. Thank you.
February 25, 2026
Reply from Hays Travel - Chorley
Thanks so much Mr Mills for your kind feedback and booking another cruise with me, I do appreciate it - Carrie
Excellent
Carrie was amazing from start to finish. Would highly recommend. Will definitely be seeing Carrie again soon
February 23, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback and booking this wonderful cruise with me - Carrie
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback - Jade
Lauren was fantastic…
Lauren was fantastic and sorted out a last minute break for us. Great service, thanks.
February 24, 2026
Reply from Hays Travel - Chorley
Thanks so much for you kind feedback & glad i got you fixed up -Lauren
Always professional and extremely…
Always professional and extremely knowledgeable and helpful
February 13, 2026
Reply from Hays Travel - Chorley
Thanks so much for your kind feedback & booking another wonderful cruise with me - Carrie
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