Megan, is always helpful and informative when we call at the shop.The other members of the team also make you welcome. A pleasure to book a holiday with. Nice clean shop.
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See what reviewers are saying
As always we always rely to deal with Cheryl and she didn't let us down. We told her what we wanted, including flying from Bournemouth, and in no time she had brought up options. Between us we wer... See more
Company replied
What was achieved in 45 minutes with Denise had taken upwards of 5hrs on line trying to book direct with P & O and with no success. Denise was patient and understanding of all our needs and was able... See more
Company replied
Kayla was absolutely lovely. We were undecided about where we wanted to go as we had 2 different destinations in mind. Kayla looked up both destinations for us and found us a beautiful hotel in St Luc... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Saxon Square, BH23 1AQ, Christchurch, United Kingdom
- 01202 473663
4.9
Excellent
843 reviews
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Looked after with a smile
July 21, 2026
Reply from Hays Travel - Christchurch
Thank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience with us.
The Staff was so helpful, honest to any of our question, thank you
Our Cruises was explained booked, by Megan of
Hays Travel- Christchurch.
Thank you
Mr W Gonsalves
July 19, 2026
Reply from Hays Travel - Christchurch
Thank you for your lovely feedback:-) We're delighted to hear that you found our staff so helpful and honest in answering all of your questions. Megan at Hays Travel Christchurch will be thrilled to know that her explanation of your cruise options and assistance with your booking made such a positive impression. We truly appreciate your kind words and thank you for choosing Hays Travel. We hope you have a fantastic cruise! 🚢😊
Megan,as usual was most professional…
Megan,as usual was most professional and helpful,
July 19, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful review! We are so pleased to hear that you consistently find our service to be professional and helpful. We truly appreciate your kind words :)
We have used Hayes Christchurch for…
We have used Hayes Christchurch for many years. The Lady's are very friendly and can't do enough for you. Today Megan assisted us with our holiday, she is so friendly and helpful, and gave us all the information we needed. Thank you once again Megan.
July 18, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful feedback! We are delighted to hear that our team provided such friendly and helpful service. We truly appreciate your continued loyalty and look forward to assisting you with future holidays :)
Reply from Hays Travel - Christchurch
Thank you so much for taking the time to provide your kind feedback. We really appreciate this. We will look forward to assisting you again soon :)
We were helped by Megan in the…
We were helped by Megan in the Christchurch branch. She was so friendly and nothing was too much trouble. She found us a holiday that was exactly what we were looking for. There was no pressurised sales, which was fantastic. The service from the time we first stepped into the branch was excellent, much nicer to have that personal touch. Thank you x
July 16, 2026
Reply from Hays Travel - Christchurch
Thank you for taking the time to share your wonderful feedback. We are so pleased to hear that our colleague was able to help you find the perfect holiday with excellent service. We will be sure to pass on your kind comments. :)
Reply from Hays Travel - Christchurch
Thank you for your wonderful review! We are so pleased to hear that our team member was helpful. We hope you have a fantastic holiday!
- Hays Travel Christchurch
Always a pleasure to see these ladies
Always a pleasure to see these ladies. They make you feel so welcome.
July 11, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful review! We are so pleased to hear that our team made you feel welcome.
Hays Travel Christchurch branch has the…
Hays Travel Christchurch branch has the most loveliest team, they always make us feel so welcome and treat us like we’re old friends, always happy and extremely helpful ⭐️
July 12, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful review! We are so pleased to hear that our team makes you feel welcome and treats you like old friends. We appreciate your kind words.
Always excellent
Always excellent, well worth visiting a real person rather than on-line.
July 10, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful feedback! We're so pleased to hear that you value the personal touch we offer. We always strive to provide excellent service.
Very friendly and helpful staff
June 28, 2026
Reply from Hays Travel - Christchurch
Sarah Rixon,
Thank you for your wonderful review! We are so pleased to hear that our team provided you with friendly and helpful service. We truly appreciate your kind words.
Kind Regards
Hays Travel Christchurch
Kayla was great once again
Kayla was great once again! So friendly and kind but also knowledgeable and professional. Always a pleasure to come into Hays!
July 8, 2026
Reply from Hays Travel - Christchurch
Wendy,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team. We always strive to provide knowledgeable and friendly service.
Kind Regards
Hays Travel Kayla
Friendly staff good quotes
July 7, 2026
Reply from Hays Travel - Christchurch
Brian,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team friendly and our quotes satisfactory. We appreciate your feedback.
Kind Regards
Hays Travel
The helpfulness of the staff member who…
The helpfulness of the staff member who went through everything with us
June 27, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful feedback! We are so pleased to hear that our staff member was helpful and thorough in assisting you.
Kind Regards
Hays Travel Christchurch
The excellent customer service and…
The excellent customer service and support provided.
June 25, 2026
Reply from Hays Travel - Christchurch
Thank for you taking the time to leave your feedback :-)
We are so glad you had such a positive experience with our customer service and support. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Excellent service
As previously, Denise was helpful, efficient and pleasant. She worked tirelessly, liaising with Saga, to achieve a cruise package that met our specific needs, including mobility assistance, preferred table in the Dining Room, and location of suite. We are always happy to book our holidays in the Christchurch branch of Hays Travel because all the staff there are welcoming and helpful.
June 23, 2026
Reply from Hays Travel - Christchurch
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides such professional and helpful service. We appreciate your continued loyalty and kind words.
Excellent service and advice
Excellent service and advice when booking a cruise with good attention to detail and follow up.
June 23, 2026
Reply from Hays Travel - Christchurch
Paul Blake,
Thank you for your wonderful feedback! We are so pleased to hear that you received excellent service and advice for your cruise booking.
Kind Regards
Hays Travel
We always use Hays Travel in Christchurch because we know that they will always deliver.
We always use Hays Travel in Christchurch and once again they found us the perfect holiday. Denise and Cheryl listened to what we wanted and then found the perfect package at a good price.i think Hays are just the best travel agency in the Christchurch area and the staff are so friendly and helpful.
July 1, 2026
Reply from Hays Travel - Christchurch
Mike Cooper,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience with our team and found the perfect holiday at a good price.
Kind Regards
Hays Travel
Reply from Hays Travel - Christchurch
Kaz,
We're glad we could assist you with everything. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
Megan was genuinely so helpful and…
Megan was genuinely so helpful and would go that extra mile to look things up for you in your chosen destination. Did not rush you. Happy experience and will continue to book with her at the Xchurch branch as I have many times.
Thank you.
June 25, 2026
Reply from Hays Travel - Christchurch
Lorraine Bates,
We are so pleased to hear about your happy experience and continued loyalty. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
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