Megan, is always helpful and informative when we call at the shop.The other members of the team also make you welcome. A pleasure to book a holiday with. Nice clean shop.
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See what reviewers are saying
As always we always rely to deal with Cheryl and she didn't let us down. We told her what we wanted, including flying from Bournemouth, and in no time she had brought up options. Between us we wer... See more
Company replied
What was achieved in 45 minutes with Denise had taken upwards of 5hrs on line trying to book direct with P & O and with no success. Denise was patient and understanding of all our needs and was able... See more
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Kayla was absolutely lovely. We were undecided about where we wanted to go as we had 2 different destinations in mind. Kayla looked up both destinations for us and found us a beautiful hotel in St Luc... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Saxon Square, BH23 1AQ, Christchurch, United Kingdom
- 01202 473663
4.9
Excellent
843 reviews
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Great team
The whole Christchurch team were amazing, very helpful and spoke through all opinions and made it so easy.
Thank you so much
June 18, 2026
Reply from Hays Travel - Christchurch
Vikki,
We're so glad to hear our team made your experience easy and helpful. Thank you for your kind words!
Kind Regards
Hays Travel
Megan is allways so helpful
Megan is allways so helpful its like booking your holiday with a friend she makes it so easy and talks you through all the process.12/10
June 23, 2026
Reply from Hays Travel - Christchurch
ANDREW N,
We're so glad to hear you had such a positive experience with us! Thank you for sharing your wonderful feedback.
Kind Regards
Hays Travel
Happy experience booking through Hayes Travel…
Always a pleasure to book with Hayes,Denise very helpful and knowledgeable,would recomend,have booked with Hayes many times.
June 23, 2026
Reply from Hays Travel - Christchurch
Mrs Barnett,
We are so pleased you always have a good experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Very helpful young lady sorted exactly…
Very helpful young lady sorted exactly what we wanted, nothing seemed to phase her, very pleasant experience from the moment we walked in.
June 21, 2026
Reply from Hays Travel - Christchurch
Robert,
We're so glad we could help you find exactly what you were looking for. We appreciate your lovely feedback!
Kind Regards
Hays Travel
Reply from Hays Travel - Christchurch
Sallyann Oswin,
We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Christchurch
MICHAEL,
We appreciate your kind words. Thank you for sharing your positive experience with us.
Kind Regards
Hays Travel
Megan is absolutely fantastic
Megan is absolutely fantastic, she goes above and beyond to make the experience first class and keeps in contact with us from booking to asking to see our photos from the holiday she expertly booked .. Well done Megan excellent customer service Many thanks The Redwoods and Redgwells
June 18, 2026
Reply from Hays Travel - Christchurch
anthony redwood,
We are so happy to hear about your excellent experience! We truly appreciate you sharing your kind words and positive feedback with us.
Kind Regards
Hays Travel
Holiday to Rhodes…
We booked with Kayla she was very helpful friendly explained all the options
In the places we were interested in going to.
She found us the best deal.
We are very happy with the service.
June 11, 2026
Reply from Hays Travel - Christchurch
Alison Arnold,
We are so pleased to hear you were happy with our service and found a great deal! Thank you for your kind words.
Kind Regards
Hays Travel
Always a very friendly and helpful…
Always a very friendly and helpful experience booking a holiday at Hayes in Christchurch. Cheryle was very good.
June 13, 2026
Reply from Hays Travel - Christchurch
Bob Kirkham,
We're so glad you had a friendly and helpful experience booking your holiday with us. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Christchurch
Thank you so much for taking the time to leave your review :-)
We are so pleased to hear this! Thank you for your wonderful feedback. We appreciate your kind words.
Kind Regards
Denise
Brilliant service from Kayla helped us…
Brilliant service from Kayla helped us with everything we booked our holiday with confidence and so easy with Kayla help great customer care
June 14, 2026
Reply from Hays Travel - Christchurch
Thank you so much for taking the time to leave you review :-)
We are so pleased to hear our team provided such brilliant service and helped you book your holiday with confidence. Thank you for your kind words!
Kind Regards
Kayla
Cheryl answered all efficient friendly servicey questions…
Cheryl answered all my questions clearly and efficiently and went through all the details of the booking methodically.
June 12, 2026
Reply from Hays Travel - Christchurch
Thank you so much for taking the time to leave your review :-)
We are so pleased to hear you had such a positive experience with us. We appreciate your kind words!
Kind Regards
Cheryl
This was our second booking and again…
This was our second booking and again everything was straight forward and professionally arranged.
June 13, 2026
Reply from Hays Travel - Christchurch
Chris Vincent,
We're so pleased your second booking was straightforward and professionally arranged. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Christchurch
Christopher,
We truly appreciate your kind words. We are so pleased you had an excellent experience with us.
Kind Regards
Hays Travel
We booked a cruise with Cheryl
We booked a cruise with Cheryl. She explained the whole process very clearly and without rushing us. Her enthusiasm and efficient service was a credit to her.
June 5, 2026
Reply from Hays Travel - Christchurch
Mr & Mrs P Hardiman,
We are so pleased to hear we made your cruise booking easy and enjoyable. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Great service
Thank you to all the staff at Hays Christchurch for booking our holiday with efficiency.
We always book with Hays because of their support, knowledge and kindness.
See you again soon.
Peter & Marion
🏖
June 12, 2026
Reply from Hays Travel - Christchurch
Peter,
We are so pleased to hear you appreciate our team's efficiency, support, and knowledge. We look forward to assisting you again soon!
Kind Regards
Hays Travel
Very efficient young lady called Grace…
Very efficient young lady called Grace who emailed us info quickly and who subsequently we booked with. She sorted it out rapidly and was very kind
June 11, 2026
Reply from Hays Travel - Christchurch
christine harrison,
We are so pleased to hear you had such a positive experience with us. We appreciate your kind words!
Kind Regards
Hays Travel
Hayley of the Christchurch branch was…
Hayley of the Christchurch branch was very friendly, helpful and professional in helping to organise my holiday to Prague. It was a pleasure dealing with her.
June 10, 2026
Reply from Hays Travel - Christchurch
Adrian,
We're so glad we could help organize your Prague holiday. We appreciate your kind words and are pleased you had a positive experience.
Kind Regards
Hays Travel
Excellent help and guidance through…
Excellent help and guidance through options for our right holiday. No pressure on time it took and all questions answered, and then some. Always big smiles and other colleagues helped when our sales lady needed clarification.
June 5, 2026
Reply from Hays Travel - Christchurch
stanton,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent help and guidance in finding your perfect holiday.
Kind Regards
Hayley :-)
Care and attention to detail.
The care and attention to detail to ensure our current and future needs are met. The clear explanation and constant checking for understanding was very reassuring.
June 3, 2026
Reply from Hays Travel - Christchurch
Thank you so much for your kind feedback. I’m really pleased to hear that the care, attention to detail, and clarity provided were helpful and reassuring throughout. Ensuring both your current and future needs are fully understood and met is a top priority, so it’s great to know that came across :-)
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