The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
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I couldn’t recommend Hays Travel in Coleraine enough The staff are all so friendly and welcoming and they are always very helpful in helping me out with my questions etc The lady who i saw was so... See more
Company replied
In Hayes of Coleraine a lovely lady called Kate looked after us first time booking a cruise she is very helpful and explained everything lovely and friendly
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
896 reviews
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The girl I dealt with was very helpful…
The girl I dealt with was very helpful and friendly
February 3, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely compliment. Always nice to hear great things.
Reply from Hays Travel - Coleraine
You're so kind. It was my pleasure and thank you for the review.
Reply from Hays Travel - Coleraine
Thankyou for your kind review! I'm glad you had a good experience with us in Hays Travel Coleraine, and hope you have a lovely time away:)
Impressed
Patient with an older person who has not travelled in a long time ,talked me through every step and corrected my mistake with Eastjet..very pleased
January 26, 2026
Reply from Hays Travel - Coleraine
Thank you so much for such a positive review and I look forward to booking your trips in the future.
It was the best service and experience…
It was the best service and experience we have had yet booking our holiday at hays . Beth was amazing and just knew exactly what we needed! She was so friendly, patient and helpful ..2holidays booked within a few minutes . Can’t get a better experience than this !
February 1, 2026
Reply from Hays Travel - Coleraine
Thank you so much for such a positive review and thanks for trusting me once again with your holiday requirements. See you soon.
The young fella was very helpful and…
The young fella was very helpful and accommodating and sorted everything out for us
January 31, 2026
Reply from Hays Travel - Coleraine
It was my pleasure helping you and I hope you have a lovely time whenever you are away. I look forward to helping you in the future.
Hays Travel made my booking experience…
Hays Travel made my booking experience so easy, the lady was so helpful, constructive advice, answered all my questions, I would recommend them.
January 30, 2026
Reply from Hays Travel - Coleraine
It's always a pleasure to find your holidays and book for you and your sister. I hope you have an amazing time.
Reply from Hays Travel - Coleraine
Thank you for your lovely review!:)
Very helpful
January 29, 2026
Reply from Hays Travel - Coleraine
I appreciate you taking the time to leave me a positive review! It was lovely to meet you, and thanks for choosing Hays Travel :)
Fantastic staff
Fantastic staff who went out of their way to sort the booking. Have booked with hays before as they are so reliable and professional. They always go above and beyond to accommodate customers! Highly recommend!
January 21, 2026
Reply from Hays Travel - Coleraine
Thank you so much for your kind words, it was our pleasure and we look forward to helping you again in the future.
Congratulations Shaik
Shaik was marvellous. He was most patient, efficient and polite. I highly recommend his service and I would use Hays travel again.
It was so good to speak to a person in a personable way.
January 28, 2026
Unprompted review
Reply from Hays Travel - Coleraine
Thank you so much for taking time to review the service you received. We really appreciate it.
Have been dealing with the company for…
Have been dealing with the company for a good few years.
January 27, 2026
Reply from Hays Travel - Coleraine
Thank you for your continued trust in us. We look forward to seeing you again.
It’s simple if the person you are…
It’s simple if the person you are dealing with knows there job and loves doing it it makes booking holiday easy
January 20, 2026
Reply from Hays Travel - Coleraine
Oh how nice to receive this positive feedback. It was a pleasure to find the right holiday for you and the family.
Always a pleasent experience whrn I go…
Always a pleasent experience whrn I go into Hays in Coleraine.
Beth helped me yesterday book my cruise for next year.She is always really helpful.
January 25, 2026
Reply from Hays Travel - Coleraine
Thank you for booking your cruise with me. It was great to see you and always appreciate you using Hays Travel Coleraine
Helpful and friendly
January 23, 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service I gave you. Very much appreciated.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Was able answer all our queries we had
January 18, 2026
Reply from Hays Travel - Coleraine
That's very kind of you to say. It was my pleasure and always here to help you.
As always the staff have been going to…
As always the staff have been going to them since they came to Coleraine they know me and what i want they are also polite and friendly and also make sure that i get the holiday i want
January 24, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely compliment. Always a pleasure to see you and help with your holidays.
Thank you Miai
From the initial phone call to visiting the Coleraine store, Miai took notes what I wanted, so when I called in we were ready to book. She was able to answer every question. Just to top my experience I was given a cup of tea while being dealt with. First Class!
January 23, 2026
Reply from Hays Travel - Coleraine
Thank for allowing me to book your exciting trip. I was glad to be able to help you and appreciate the feedback.
It was fast and to the point
It was fast and to the point. We didn't have much choice because it was a short time before the trip.
January 15, 2026
Reply from Hays Travel - Coleraine
Thank you for coming into Hays and allowing me to book your holiday. It was a pleasure and hope we see you again.
Highly recommended for holiday bookings
Very helpful and competent. We have been using the Coleraine branch for many years and the service has always been excellent. Highly recommended for anyone wishing to book a holiday.
January 22, 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It's so nice to have come back to us time and time again. We really do appreciate you.
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