Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
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I had a worker called Lisa working with me and although she's still in training she really knew her stuff and helped me feel really at ease with booking my first ever holiday abroad. I was offered tea... See more
Company replied
Booked our honeymoon with the lovely Ellie last January all through email! The process was super smooth and stress free and we found the perfect honeymoon for us! We fly to our beautiful hotel in Turk... See more
Company replied
I contacted Hays with an idea in mind that myself and 2 friends wanted a girls weekend away. We had no idea where we wanted to go, our only requests were that it wasn’t too far away, there was sun and... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
493 reviews
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Lovely welcome...Young lady introduced…
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink.
She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.
We returned later to the shop to book our family holiday...she explained everything so well...We were so grateful to her....thankyou
July 31, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mrs Gaulton for taking the time to leave such a lovely review!
I hope you and your family have a lovely holiday and i would love to hear all about it when you return!
Kind regards,
Jess
Lisa and Jess were excellent
Lisa and Jess were excellent. Went through a lot of options until they found what we wanted.
July 26, 2026
Reply from Hays Travel - Connah's Quay
Thank you for taking the time to leave a review Susan! We're so glad that you were able to find the perfect holiday :)
WE book all of our holiday with Hays…
WE book all of our holiday with Hays Travel in Connahs Quay. All of the staff are very helpful and very experience.
We dealt with Lisa and Ali and nothing was to much trouble.
Thank You girls.
July 22, 2026
Reply from Hays Travel - Connah's Quay
Thank you for leaving a review Cheri 🥰 we are so glad we could help!
Thanks - Lisa xx
Booked at last
The booking was very stressful for Lisa Gallagher every time she was halfway through the booking it told her the room was gone she tried several dates the same thing happened she persevered and eventually got it booked she was excellent
July 22, 2026
Reply from Hays Travel - Connah's Quay
Thank you for leaving a review April and for being so patient at time of booking. We hope you have a fab time! Kind Regards,
Lisa
Really helpful knowledge staff
July 20, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Newns for taking the time to leave a review!
We are glad you were happy with the service you received and we hope you have a lovely holiday! Kind regards, Lisa
Jessica was extremely helpful and found…
Jessica was extremely helpful and found us a fantastic cruise within our budget
July 17, 2026
Reply from Hays Travel - Connah's Quay
Thank you Kevin for taking the time to leave a lovely review! I'm so glad we managed to get you booked on your cruise - I can't wait to hear all about it when your return! Thanks again, Jess
Really helpful staff very pleasant
Really helpful staff very pleasant. Especially Ellie
July 16, 2026
Reply from Hays Travel - Connah's Quay
Thankyou for taking the time to leave a lovely review! I'm glad we managed to get you the holiday you were happy with and i hope you have a good time! Kind regards, Ellie-Joe
Lisa helped us to secure the hotel we…
Lisa helped us to secure the hotel we wanted aswell as the week prefered. Thankyou so much will be re booking soon
July 12, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, we are so glad Lisa made this such a good experience for you.
We look forward to welcoming you back!
Kind Regards,
Team Connahs Quay
Reply from Hays Travel - Connah's Quay
Thank you for taking the time to leave such a lovely review!
We hope you have a lovely hen party and would love to hear all about it when you return:) Kind regards, Lisa xxx
Excellent service from Ellie Joe
July 8, 2026
Reply from Hays Travel - Connah's Quay
Thank you so much, always a joy in booking your holidays Wynford!
Kindest Regards,
Ellie-Joe Xx
Staff really helpful
Staff really helpful. Prepared to spend as much time as you need. Very friendly
June 30, 2026
Reply from Hays Travel - Connah's Quay
Hi Kim,
Thank you so much for your lovely feedback — it really means a lot to us. We’re delighted to hear that you found our team helpful, friendly, and committed to supporting you every step of the way.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
Hays Travel
Excellent service as usual got the…
Excellent service as usual got the holiday I wanted at the right price nothing was to much for Ellie-Joe she went above and beyond and will always go with her she’s amazing and made us feel very welcome and we were excited and happy booking our holiday with Ellie and will be back to book all our other holidays because of her service thanks Ellie -Joe your amazing .
June 17, 2026
Reply from Hays Travel - Connah's Quay
Thank you Ceri for taking the time to leave such a lovely review! I'm glad we managed to get you a holiday that you were happy with and will come back and book with me again. Thanks again, Ellie-Joe
Having face to face is my preference…
Having face to face is my preference rather than booking on line. They are all very friendly and helpful
June 18, 2026
Reply from Hays Travel - Connah's Quay
Thank you Denise for taking the time to leave such a lovely review!
We hope you have a lovely holiday and would love to hear all about it when you return:) Kind regards, Lisa xxx
Elle Jo is the young lady who went over…
Elle Jo is the young lady who went over and above to get us the holiday we wanted and from the airport we prefer. She was pleasent the hole time.On entering there was no sign of Elle Jo she was at lunch but came to serve us lovely young lady .
June 9, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Hughes for leaving such a lovely review!
I'm glad Ellie-Joe managed to get you sorted and you were happy with the service you received. We would love to hear all about it when you return!
Kind regards,
Jess
The person that helped us choose the…
The person that helped us choose the holiday was extremely helpful. Listened to what we wanted and found the right holiday for us
May 31, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Gibson for taking the time to leave such a lovely review! I hope you have a lovely holiday and would love to hear all about it when you return! Thanks again, Jess
It was a last minute booking
It was a last minute booking. And we got the hotel and flight times were looking for. The lady was very helpful.
May 31, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Greener for taking the time to leave a review! I'm glad we got what you were looking for and got you booked! Have a lovely time! Thanks, Jess
Reply from Hays Travel - Connah's Quay
Thank you Mr Morris for taking the time to leave such a lovely review! I'm glad we managed to get you booked and would love to hear all about it when you return! Kind regards, Liam
It was really good being told my wifes sort of surprise lolabout the…
It was really good being told about the amazing places my cruise will take use and thanks to Ian he was really good explaining everything and making it simple tthanks
May 7, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Healey for taking the time to leave such a lovely review!
We would love to hear all about it when you return!
Kind regards,
Dan
Liam Hayes was great in finding the…
Liam Hayes was great in finding the holiday we wanted to go on
Explained everything and got me the best price
I would recommend hays travel to anyone
May 13, 2026
Reply from Hays Travel - Connah's Quay
Your recommendation means a lot to us, and we truly appreciate you choosing Hays Travel. We hope you have an amazing trip and look forward to helping you plan your next getaway! ✈️🌴
Friendly and take the time to check for…
Friendly and take the time to check for the best deals.
May 4, 2026
Reply from Hays Travel - Connah's Quay
Thank you John, I hope you have a lovely time and look forward to seeing you again in store !
Kind Regards,
Ellie-Joe
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