We always book with heyes travel your local helpful look for the best deals and understand our needs Your operators are the best they know what they are doing Keep up the good work
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See what reviewers are saying
Great. I went in to feedback my very positive recent holiday experience and booked another holiday with them. Very pleased with their professionalism in the way they explained the holiday details.... See more
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
Company replied
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
506 reviews
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Reply from Hays Travel - Connah's Quay
Thank you for your kind words.
We look forward to having you back in store again!
Kindest Regards,
Team at CQ xx
Reply from Hays Travel - Connah's Quay
Thank you for your lovely words! This means so much to us all.
We look forward to welcoming you back in store again soon.
Kind Regards,
Hays Travel Connahs Quay x
Quick Service at Hays Travel Connahs Quay
Went into the agency at Connahs Quay and spoke with Liam about a hotel we had found on the Jet 2 holiday website. He found the hotel , confirmed our request for a room with a sea view, sorted out the flights and printed all the required documentation for the holiday within 20 minutes. A great service that includes the Atol protection in case anything should happen that would prevent us going on holiday.
March 22, 2026
Reply from Hays Travel - Connah's Quay
We're so happy to hear that you had such a positive experience booking your holiday.
It's great to know the booking process was so quick and easy, and that you have the added security of Atol protection.
Thank you for your feedback, it means a lot to us .
Kind Regards
Hays Travel Connahs Quay
Reply from Hays Travel - Connah's Quay
Aww thank you for the lovely feedback Shirley I will make sure to pass this on to Ceri, we can't wait to welcome you back into the store in the future.
The help from all staff was remarkable.
March 11, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words! :)
Always book my holidays with Elle
Always book my holidays with Elle , she is absolutely amazing in what she does and always finds us the best deals! I have been dealing with her for the last 9 years and wanted to book this trip before she went on maternity! 1000/10 service as always x
March 1, 2026
Reply from Hays Travel - Connah's Quay
Helen, We really appreciate your continued loyalty over the past 9 years, and we're so glad we could assist you before your trip.
It's wonderful to know you consistently receive the best deals and amazing service from us.
Kind Regards
Hays Travel Connahs Quay :)
Cannot fault the service or price…
Cannot fault the service or price matching we get from Hays travel. Staff are brilliant, so cannot recommend them highly enough.
March 9, 2026
Reply from Hays Travel - Connah's Quay
aww Thank you for the wonderful feedback its really appreciated, Its been a pleasure serving you and I look forward to assisting you with any future bookings! :) Ceri
When my wife and I book a holiday
When my wife and I book a holiday, we like to deal and speak to a travel agent , we like the human touch' ,anyway it takes hours on line to get to the same result on line.
March 3, 2026
Reply from Hays Travel - Connah's Quay
Hello , thank you for your lovely review! :)
Amazing staff
Amazing staff, found a great deal would definitely recommend and would go to book future holidays.. thank you
February 21, 2026
Reply from Hays Travel - Connah's Quay
Thank you for the lovely feedback it was lovely meeting you all hope you have a lovely time and I look forward to welcoming you back into store in the future.
The lady who dealt with our holiday was…
The lady who dealt with our holiday was very knowledgeable and helpful.
February 23, 2026
Reply from Hays Travel - Connah's Quay
Thank you for the lovely words! Have a great holiday.
We look forward to welcoming you back again soon.”
Kind Regards
Team Connahs Quay
They have been very patience with me
They have been very patience with me. Have got Holiday l wanted.
February 14, 2026
Reply from Hays Travel - Connah's Quay
Thank you so much for the lovely feedback. I’ll be sure to pass your kind words on to Ellie‑Joe, and we look forward to welcoming you back into the store in the future.
Went in last week looking for ideas
Went in last week looking for ideas, got a couple of options discussed with wife and decided on one. Went yesterday and booked, very efficient service. Liam was very helpful and kept in touch checking how we were getting on
February 13, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, Andy. It was a pleasure helping you book your holiday, and I look forward to welcoming you into the store again in the future.
Excellent service.
We came in to the Connah’s quay shop late in the day due to work commitments but the ladies in the shop were spot on, nothing was too much trouble, the service was excellent, we would highly recommend.
February 12, 2026
Reply from Hays Travel - Connah's Quay
“Aww, thank you for the lovely feedback! We’ll be sure to pass this on to Holly and the girls who were in store. We look forward to welcoming you back again soon.”
Very helpful female member of staff,excellent communication and sorted out my trip.
Very helpful female member of staff,
February 12, 2026
Reply from Hays Travel - Connah's Quay
Thank you for the lovely feedback! We look forward to welcoming you back again soon.”
Kind Regards
Team Connahs Quay
Very helpful and friendly .Sorted every…
Very helpful and friendly .Sorted every thing out for us. Experience wastes stress free.
February 8, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, Doreen. It was a pleasure helping you book your holiday, and I look forward to welcoming you into the store again in the future.
Great service very helpful adviser…
Great service very helpful adviser Kerry was amazing we went in to get insurance for our cruise and she was so good we booked another holiday fabulous service
February 5, 2026
Reply from Hays Travel - Connah's Quay
Thank you so much for your kind words, We will pass it on to Ceri!
Kind Regards,
Team Connahs Quay xx
Reply from Hays Travel - Connah's Quay
Aww!!Thank you so much for the wonderful feedback I really appreciate it I hope you have an amazing holiday and you make amazing memories and I look forward to any future bookings you make with us! :) Ceri xxx
Again a super experience
Again a super experience. Ellie-Joe understood our requirements, she was approachable and knowledgeable and supported us to book our first family summer holiday - we can't wait to go!
January 26, 2026
Reply from Hays Travel - Connah's Quay
We are so happy to hear about your super experience! It was my pleasure to help you book your family summer holiday.
We hope you have a wonderful time!
Kind Regards,
Ellie-Joe
As usual we received professional…
As usual we received professional service from knowledgeable staff.
Advice offered about future holidays which was helpful.
January 20, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your lovely review!
Ceri was lovely to deal with
January 14, 2026
Reply from Hays Travel - Connah's Quay
We are so glad to hear that you had such a positive experience. Thank you for sharing your feedback with us; we appreciate it.
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