Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
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See what reviewers are saying
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
Company replied
The young lady was brilliant very helpful and made the experience of booking the holiday very smooth. Lisa went above and beyond and I would recommend her for employee of the month. Amazing
Company replied
Booked our honeymoon with the lovely Ellie last January all through email! The process was super smooth and stress free and we found the perfect honeymoon for us! We fly to our beautiful hotel in Turk... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
504 reviews
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Excellent service from Ellie Joe
July 8, 2026
Reply from Hays Travel - Connah's Quay
Thank you so much, always a joy in booking your holidays Wynford!
Kindest Regards,
Ellie-Joe Xx
Staff really helpful
Staff really helpful. Prepared to spend as much time as you need. Very friendly
June 30, 2026
Reply from Hays Travel - Connah's Quay
Hi Kim,
Thank you so much for your lovely feedback — it really means a lot to us. We’re delighted to hear that you found our team helpful, friendly, and committed to supporting you every step of the way.
We truly appreciate you taking the time to share your experience and look forward to helping you again in the future!
Kind regards,
Hays Travel
Excellent service as usual got the…
Excellent service as usual got the holiday I wanted at the right price nothing was to much for Ellie-Joe she went above and beyond and will always go with her she’s amazing and made us feel very welcome and we were excited and happy booking our holiday with Ellie and will be back to book all our other holidays because of her service thanks Ellie -Joe your amazing .
June 17, 2026
Reply from Hays Travel - Connah's Quay
Thank you Ceri for taking the time to leave such a lovely review! I'm glad we managed to get you a holiday that you were happy with and will come back and book with me again. Thanks again, Ellie-Joe
Having face to face is my preference…
Having face to face is my preference rather than booking on line. They are all very friendly and helpful
June 18, 2026
Reply from Hays Travel - Connah's Quay
Thank you Denise for taking the time to leave such a lovely review!
We hope you have a lovely holiday and would love to hear all about it when you return:) Kind regards, Lisa xxx
Elle Jo is the young lady who went over…
Elle Jo is the young lady who went over and above to get us the holiday we wanted and from the airport we prefer. She was pleasent the hole time.On entering there was no sign of Elle Jo she was at lunch but came to serve us lovely young lady .
June 9, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Hughes for leaving such a lovely review!
I'm glad Ellie-Joe managed to get you sorted and you were happy with the service you received. We would love to hear all about it when you return!
Kind regards,
Jess
The person that helped us choose the…
The person that helped us choose the holiday was extremely helpful. Listened to what we wanted and found the right holiday for us
May 31, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Gibson for taking the time to leave such a lovely review! I hope you have a lovely holiday and would love to hear all about it when you return! Thanks again, Jess
It was a last minute booking
It was a last minute booking. And we got the hotel and flight times were looking for. The lady was very helpful.
May 31, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Greener for taking the time to leave a review! I'm glad we got what you were looking for and got you booked! Have a lovely time! Thanks, Jess
It was really good being told my wifes sort of surprise lolabout the…
It was really good being told about the amazing places my cruise will take use and thanks to Ian he was really good explaining everything and making it simple tthanks
May 7, 2026
Reply from Hays Travel - Connah's Quay
Thank you Mr Healey for taking the time to leave such a lovely review!
We would love to hear all about it when you return!
Kind regards,
Dan
Liam Hayes was great in finding the…
Liam Hayes was great in finding the holiday we wanted to go on
Explained everything and got me the best price
I would recommend hays travel to anyone
May 13, 2026
Reply from Hays Travel - Connah's Quay
Your recommendation means a lot to us, and we truly appreciate you choosing Hays Travel. We hope you have an amazing trip and look forward to helping you plan your next getaway! ✈️🌴
Friendly and take the time to check for…
Friendly and take the time to check for the best deals.
May 4, 2026
Reply from Hays Travel - Connah's Quay
Thank you John, I hope you have a lovely time and look forward to seeing you again in store !
Kind Regards,
Ellie-Joe
Reply from Hays Travel - Connah's Quay
Thank you Lian!, Always lovely to see you and book your holidays :)
Have the best holiday.
Kindest Regards,
Ellie-Joe xx
positive experience
our travel consultant Liam was very professional and helpful when booking our holiday.
May 2, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, we look forward to welcoming you back in store again soon .
Kind Regards,
Team Connahs Quay :)
Lisa connahs quay…
I had a worker called Lisa working with me and although she's still in training she really knew her stuff and helped me feel really at ease with booking my first ever holiday abroad. I was offered tea/coffee, also cakes and doughnuts 😊
April 22, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, We hope you have the best holiday and we are so glad you enjoyed your experience in store with us.
Kindest Regards,
Hays Travel Connahs Quay :) x
Totally understood are needs really…
Totally understood are needs really helpful nothing too much trouble hence we always book our holiday with you
April 21, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, this really means a lot to us :)
We look forward to welcoming you back in store again.
Many Thanks,
Hays Travel Connahs Quay :)
Reply from Hays Travel - Connah's Quay
We appreciate you sharing your positive experience; we are so glad we could be helpful and professional.
Kind Regards
Hays Travel Connahs Quay
The staff were very helpful by finding…
The staff were very helpful by finding all the information needed for us then they booked all the necessary parts of the holiday.
April 12, 2026
Reply from Hays Travel - Connah's Quay
We're happy to hear that our staff were very helpful in finding all the information needed and booking all the necessary parts of your holiday.
Kind Regards
Hays Travel Connahs Quay
Great advice from Ellie-Jo.
Great advice from Ellie-Jo.
Helped us choose our next holiday.
As always the staff at Connah’s quay go above and beyond to ensure we have the best advice to make the correct choice for us
April 11, 2026
Reply from Hays Travel - Connah's Quay
We appreciate you taking the time to leave us your review.
We're so happy to hear that you found our team helpful in choosing your next holiday. It is always an absolute pleasure to have you in store and we are excited to see you again soon :)
Kind Regards
Ellie-Joe xx
Excellent service friendly staff.
April 4, 2026
Reply from Hays Travel - Connah's Quay
We appreciate you taking the time to share your experience; we are so happy to hear our staff provided excellent service.
Kind Regards
Hays Travel Connahs Quay
The staff were lovely they helped us so…
The staff were lovely they helped us so much to pick the right hotel,they were very patient and helpfull
April 1, 2026
Reply from Hays Travel - Connah's Quay
Thank you for your kind words! We're so happy to hear that our staff were able to provide such helpful and patient service in choosing your hotel.
Kind Regards
Hays Travel Connahs Quay
Reply from Hays Travel - Connah's Quay
Thank you for your kind words.
We look forward to having you back in store again!
Kindest Regards,
Team at CQ xx
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