Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
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Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
Company replied
The young lady was brilliant very helpful and made the experience of booking the holiday very smooth. Lisa went above and beyond and I would recommend her for employee of the month. Amazing
Company replied
Booked our honeymoon with the lovely Ellie last January all through email! The process was super smooth and stress free and we found the perfect honeymoon for us! We fly to our beautiful hotel in Turk... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
505 reviews
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The staff are friendly
The staff are friendly, professional and give you options to consider to help you decide, and it's good value for money.
September 17, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was a pleasure to help with getting your trip planned and I look forward to hearing all about it when you return! - Ashleigh
Friendly
Friendly, informative and professional service 👌. Took time to discuss options.
September 21, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, I will pass this onto Ellie-Joe.
I am glad you are happy with the service you received, and we look forward to helping you in the future - Ashleigh
Fantastic service as always
Fantastic service as always, the staff always go above and beyond for you.
September 21, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was a pleasure to help with booking your holiday and I hope you have an amazing time.
I look forward to welcoming you back in for your next one - Ashleigh
Very happy with the service Ellie was…
Very happy with the service Ellie was very helpful and very professional and lovely to deal with
September 20, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, I had a lovely time booking your holiday :)
Look forward to seeing you again !
Kind Regards,
Ellie-Joe x
We booked the holiday we wanted
We booked the holiday we wanted. All done very quickly and they matched the online price.
September 17, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely comment , I'm glad we got it sorted for you& I hope you have a lovely holiday! - Elle :)
Reply from Hays Travel - Connah's Quay
Hi Sarah, thank you so much for your positive feedback. It was a pleasure to find this holiday for you and I hope you love it just as much as I did!
I look forward to welcoming you back in store and hearing all about it when you return! - Ashleigh
Great service from staff in the…
Great service from staff in the Connah’s Quay branch.
From going in with a brief a enquiry to coming away with a great holiday package they truly worked well.
Thanks to all.
September 14, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, we really appreciate it :)
It is always a pleasure to book your holidays !
Kind Regards,
Ellie-Joe
Jake was really helpful and got us a…
Jake was really helpful and got us a great deal
September 13, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, I will make sure it is passed on to Jake!
I am please to hear you are happy with your holiday and we hope you have an amazing time! - Ashleigh
Ashleigh lovely lady and very helpful…
Ashleigh lovely lady and very helpful in what we needed to book a holiday
September 3, 2025
Reply from Hays Travel - Connah's Quay
Hi Donna, thank you so much for your positive feedback. It was lovely meeting you and it was my pleasure to book your holiday for you! I hope you have the most amazing time and I look forward to welcoming you back in store soon! - Ashleigh
The lady who helped was amazing
September 2, 2025
Reply from Hays Travel - Connah's Quay
Thank you very much for your kind words :)
Have a lovely week Joanna !
Kindest Regards,
Ellie-Joe Bellis xx
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. It was a pleasure to get your holiday booked for you and we look forward to welcoming you back in store - Ashleigh
Bali Bonanza!
Both Ashleigh and Keely who dealt with our enquiry and subsequent booking were incredibly helpful
September 6, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, I am glad that you are pleased with the service you received from us and we look forward to helping with your next holiday - Ashleigh :)
Ashley was a great taking the time to…
Ashley was a great taking the time to look at different options available. She listened to what we wanted from our holiday.
August 31, 2025
Reply from Hays Travel - Connah's Quay
Hi Nicola, thank you so much for your positive feedback. It was my pleasure to get your family holiday booked for you! I'm glad we got such an amazing trip sorted and I am just as excited for you to go! I look forward to welcoming you back into store. - Ashleigh
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was a pleasure to help with getting your holiday booked. I hope you have an amazing time and look forward to hearing all about it when you get back! - Ashleigh
Friendly and helpful holiday booked…
Friendly and helpful holiday booked with in hour.
August 30, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I will pass this on to Ellie-Joe.
I am glad you had a positive experience in store with us and we look forward to welcoming you back - Ashleigh
I just wanted to say how professional…
I just wanted to say how professional and helpful Ellie was in assisting me with booking my holiday. She truly went the extra mile to ensure everything was covered, and her attention to detail and friendly approach made the whole process smooth and stress-free. I'm very grateful for her support!
August 22, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I will pass this on to Ellie-Joe.
I am please to hear you are happy with the service you received, and that Ellie-Joe went above and beyond for you.
We look forward to welcoming you back in store - Ashleigh
When I came to your office I was…
When I came to your office I was welcomed by a friendly assistant called Elle. She was very helpful and informative of the area in Italy where we wanted to take a last minute break. We are a party of 6 and we are delighted with the hotel she found for us.
Thank you Elle
August 28, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely review Sharon , It was a pleasure to meet you and I hope you all have the best holiday! :)
Elle x
Keeley and Ashleigh were both so…
Keeley and Ashleigh were both so helpful and charming. They didn't rush us and gave us good advice considering it went into closing tome. We booked a holiday with both of them one Monday and One Tuesday. Thanks to both of them. Dave Watkin and Patricia Austin
August 26, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. It was our pleasure to help with your holidays and I am so glad you had such a positive experience with us in store.
We look forward to welcoming you back and hearing all about your holidays! - Ashleigh :)
Friendly and helpful
August 24, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your positive feedback. We look forward to welcoming you back into store - Ashleigh
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I will pass this on to Keeley!
I'm glad your booking process was easy and that you had a positive experience in store.
We look forward to welcoming you back soon - Ashleigh :)
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