Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
Company replied
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See what reviewers are saying
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
Company replied
The young lady was brilliant very helpful and made the experience of booking the holiday very smooth. Lisa went above and beyond and I would recommend her for employee of the month. Amazing
Company replied
Booked our honeymoon with the lovely Ellie last January all through email! The process was super smooth and stress free and we found the perfect honeymoon for us! We fly to our beautiful hotel in Turk... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
505 reviews
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Very helpful Helped is on every way to book what we…
Helped is on every way to book what we wanted.
August 19, 2025
Reply from Hays Travel - Connah's Quay
Pleasure to book your holiday, thank you for coming to our store.
Ellie-Joe
Reply from Hays Travel - Connah's Quay
Good Afternoon, thank you for the lovely feedback.
Reply from Hays Travel - Connah's Quay
Thank you for your positive feedback, I hope you have an amazing holiday - Ashleigh
As usual we have great experience at…
As usual we have great experience at Connahs quay, Ellie was polite, kind and very helpful pointing us in the right direction and wanting us to have the best and very patient
August 17, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Philip
Thank you for your kind words, I have passed it onto Ellie-Joe. We cannot wait to welcome you back into store. Have a wonderful day
Kind regards
Keeley
Very helpful staff
August 15, 2025
Reply from Hays Travel - Connah's Quay
thank you June, hope you have a lovely holiday :)
Many Thanks,
Ellie-Joe x
An excellent experience
Keeley was really supportive in assessing our needs for a family holiday and then finding an excellent price. Following this experience, I'd definitely be recommending friends and family think about using Hays Travel in Connah's Quay in the future.
August 6, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Jay
Thank you so much for your kind words, I am happy that I was able to help and found your family holiday. We cannot wait to welcome you into store
Kind regards
Keeley
Great experience I felt welcome and…
Great experience I felt welcome and believe that the agent got me the best deal I could of asked for. Would definitely recommend
August 9, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Stephen
Thank you for your kind words, we cannot wait to welcome you back into store
Kind regards
Keeley
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. It was a pleasure to get your holiday booked for you and I look forward to welcoming you back for your next holiday! - Ashleigh :)
Very helpful friendly staff
Very helpful friendly staff. Informative and knowledgeable. Booking numerous holiday through Hayes and never had a bad experience
August 2, 2025
Reply from Hays Travel - Connah's Quay
Good Morning, Sheryl,
Thank you for your kind words, I cannot wait to welcome you back into store,
Kind regards
Keeley
Reply from Hays Travel - Connah's Quay
Thank you for your positive feedback, happy to help with your holidays and can't wait to hear about it when you're back! - Ashleigh
The young lady taking the booking could…
The young lady taking the booking could not have been more helpful
August 3, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Andrew
Thank you for your kind words, I have passed on the kind words to Elle. We cannot wait to welcome you back into store
Kind regards
Keeley
A sussexful bookin
Yeh had no problems with bookin my holiday a repeat from last year very helpful I will continue to use hays travel next time round very helpful staff
July 27, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I am glad to hear that you had such a positive experience in store and we look forward to welcoming you back next time! - Ashleigh
Reply from Hays Travel - Connah's Quay
Good Afternoon, Janet
Thank you for your lovely words, I have passed onto Elle, we cannot wait to welcome you back into store
Have a wonderful day
Kind regards
Keeley
Always a pleasant experience staff…
Always a pleasant experience staff friendly & chatty as well as very helpful
July 27, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Ann
Thank you for your kind words. I will pass this lovely review to Elle, we cannot welcome you back into store
Have a wonderful day
Kind regards
Keeley
The gentleman who looked into and got…
The gentleman who looked into and got the information for me was very through BUT in the 5mins of him finding out the info the excursion had gone up 26 quid as it was live ??? Told by one of his colleagues this was due to it being very popular…… Not impressed by that !!! The young gent was fabulous, can’t remember his name.
July 19, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your review and I hope you have a good time :)
Jake :)
Friendly staff
Went in said what we were looking for .and that's what we got .the staff are so nice and friendly. Nothing is too much trouble.
July 20, 2025
Reply from Hays Travel - Connah's Quay
Good Morning Susan
Thank you for all of your kind words, I will pass the review onto Jake, we cannot wait to welcome you back in store. We are happy that we helped you find what you are looking for.
Kind regards
Keeley :)
Your staff member was very patient and…
Your staff member was very patient and helpful with my holiday request and have used your services numerous times
July 18, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely review! I hope you have a fabulous break :)
Very easy to find a holiday we wanted…
Very easy to find a holiday we wanted ... helpful staff..booked we ease too
July 14, 2025
Reply from Hays Travel - Connah's Quay
Hi Michelle, thank you so much for your positive feedback. It was a pleasure to get your break booked for you and I look forward to welcoming you back in the future - Ashleigh :)
It was very easy to book the holiday…
It was very easy to book the holiday and the agent was very helpful and informative and made my booking so simple she was 12 out of 10 thank you
July 3, 2025
Reply from Hays Travel - Connah's Quay
Good Afternoon, Stephen
Thank you so much for the kind words, I will pass onto Ellie-Joe, we cannot welcome you into store
Kind regards
Keeley
Reply from Hays Travel - Connah's Quay
Good Afternoon, Derek
Thank you for your kind words, I really appreciate it
Have a lovely day
Kind regards
Keeley :)
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