We always book with heyes travel your local helpful look for the best deals and understand our needs Your operators are the best they know what they are doing Keep up the good work
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Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... See more
Company replied
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... See more
Company replied
Booked our honeymoon with the lovely Ellie last January all through email! The process was super smooth and stress free and we found the perfect honeymoon for us! We fly to our beautiful hotel in Turk... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, United Kingdom
- 01244 836748
4.9
Excellent
505 reviews
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Great Service and a Bargain
We went to book a holiday and found the staff really friendly and knowledgeable and so pleased with the service and the ease to find what we wanted at a great price
January 12, 2025
Reply from Hays Travel - Connah's Quay
thank you for your kind words, we look forward to seeing you again soon :)
Many Thanks,
Claire x
Nothing was too much trouble
Nothing was too much trouble, looking up different holidays and dates for us. Fantastic service, staff very friendly, would not go anywhere else now.
January 13, 2025
Reply from Hays Travel - Connah's Quay
thank you for your kind words, we look forward to seeing you again soon :)
Many Thanks,
Claire x
Ellie-Joe was amazing
Ellie-Joe was amazing, sorted a fantastic deal for us. She found an amazing hotel for our special occasion.Booked for my husband 50th. Can wait to go to Jamaica 🇯🇲. Very happy
January 11, 2025
Reply from Hays Travel - Connah's Quay
Thank you so much for your kind words :) it was a pleasure to finally book you guys a holiday!
I am so glad we found that for you :)
Many Thanks,
Ellie-Joe x
Five stars ,Staff are lovely and so…
Five stars ,Staff are lovely and so helpful , just under an hour to find and book my holiday , most of that was time spend on looking for best price they could possibly get for me , after they found a holiday for me ,excellent service , definitely my first choice for booking holiday in future
January 12, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your kind words, it was a pleasure booking your holiday and I look forward to see you again soon :)
Many Thanks,
Ellie-Joe x
Brilliant service from Emma
Brilliant service from Emma very efficient and took time to explain process
January 8, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely comment hope to see you again soon !
Emma
The staff in the Connahs Quay branch…
The staff in the Connahs Quay branch were really helpful Emma the lady that took my booking was fantastic.
December 30, 2024
Reply from Hays Travel - Connah's Quay
Thank you for your lovely feedback.
So glad we got everything sorted for you.
Thanks
Emma :)
Happy customer…
Kirsty from Hay’s Travel in Connah’s Quay has been Fantastic in looking for a holiday that was unique to us in what we requested.
Very pleased with the outcome.
January 6, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely feedback so glad we got everything sorted for you.
Thank you Kirsty :)
Emma went above and beyond when booking…
Emma went above and beyond when booking our holiday, all done over the phone too, didn’t have to step out of the house
January 5, 2025
Reply from Hays Travel - Connah's Quay
Thank you for your lovely feedback :)
Look forward to hearing from you again!
Many Thanks,
Emma x
Jake was a little dreamboat
Jake was a pleasure to deal with. He helped me and made booking our 2025 holiday a joy. Thanks so much, we will be back.
December 31, 2024
Reply from Hays Travel - Connah's Quay
Thanks so much for your lovely comments, and booking with us :) Jake
Very helpful as always
December 20, 2024
Reply from Hays Travel - Connah's Quay
Thank you for your lovely comments. so glad we were able to help and get you all sorted.
Thanks
Claire.
Very knowledge member of staff who knew…
Very knowledge member of staff who knew exactly what we wanted and found the ideal holiday for us.
Great Customer service once again !!
December 13, 2024
Reply from Hays Travel - Connah's Quay
Thanks so much for booking with us again and the great feedback :) Kirsty
Reply from Hays Travel - Connah's Quay
Thank you for your lovely feedback so glad we were able to get your holiday all booked for you.
Thanks again
Claire
The Manager Kirsty in your travel agent…
The Manager Kirsty in your travel agent was brilliant. She understood what holiday I required informed me of the best deal and that's why I booked two holiday with her. She is so knowledgeable about the travel industry and you can tell she loves her job.
November 29, 2024
Reply from Hays Travel - Connah's Quay
Thank you so much for this amazing comment Kirsty loved booking your holiday and finding the perfect one for you.
We hope you have the best time and we see you again soon :)
Team connahs
Extremely friendly, helpful staff
Extremely friendly, helpful staff who ensured all information was given. They contacted the hotel abroad and dealt with all our enquiries directly. Our holiday and wedding was booked and additional bookings linked.
December 2, 2024
Reply from Hays Travel - Connah's Quay
Thank you so much for this lovely review we loved being apart of your special day and hope you have the best time ever !xx
Jake and Ellie-joe
Reply from Hays Travel - Connah's Quay
Glad you enjoyed your visit in store :)
Thank you for booking with us !
Many Thanks,
Ellie-Joe
This was a easy process to book an…
This was a easy process to book an amazing holiday to Disneyland Paris. Emma had the answers to all my questions. I would highly recommend
November 25, 2024
Reply from Hays Travel - Connah's Quay
Thank you for your lovely comments and feedback so glad we got everything sorted for you.
Thanks
Emma :)
excellent all round service
We booked three holidays, two in the U.K and one in Italy. The assistant Jake was brilliant, patient, methodical and friendly, great service all round as always at this branch which we have used for many years.
November 17, 2024
Reply from Hays Travel - Connah's Quay
Thank you so much for your lovely comment i loved booking your holidays :)
Emma Chidlow
Emma was excellent from start to booking the holiday. She listened to what we required and delivered
November 15, 2024
Reply from Hays Travel - Connah's Quay
Thank you so much for your lovely feedback, So glad we got everything sorted for you :)
Thanks Emma :)
It was a little bit slow when the store…
It was a little bit slow when the store agent was trying to contact the head office. But other than that it was very pleasant.
November 14, 2024
Reply from Hays Travel - Connah's Quay
thank you for your review , we appreciate it .
Thanks,
Claire
Jake the member of staff was very…
Jake the member of staff was very helpful. Hopefully the cruise will be great.
October 29, 2024
Reply from Hays Travel - Connah's Quay
Thank you so much for your lovely comment I'm sure you will love it :)
Jake
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