Hays Travel - Cookstown Reviews 

355
TrustScore 5 out of 5

4.9

14 James Street, BT80 8LW Cookstown, GB


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Rated 5 out of 5 stars

Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more

Rated 5 out of 5 stars

Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more

Rated 5 out of 5 stars

I went in to your travel agents as booking on my phone was a little daunting and I met Tony who did it all for me in a quiet trusting way. He made it all look so simple and explained all the paper... See more

Rated 5 out of 5 stars

Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 James Street, BT80 8LW, Cookstown, United Kingdom

  • 02886090007

4.9

Excellent

TrustScore 5 out of 5

355 reviews

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4.9

All reviews

(355)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Roberta was extremely helpful which…

Roberta was extremely helpful which made the booking so much easier. She explained everything and made us feel at ease.

November 16, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience with us

Rated 5 out of 5 stars

Short staff but excellent attention

The two girls working we're very helpful indeed. I have been the previous evening and also got very good attention
I knew they were short staffed but that doesn't make any difference as they did their very best.

November 6, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience with us

Rated 5 out of 5 stars

Tony very informative and tryed to get…

Tony very informative and tryed to get the best price for us.

November 2, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and we look forward to serving you again

Rated 5 out of 5 stars

Tony was very professional and Sorted…

Tony was very professional and Sorted us out in no time. Definitely will be back because of him. This was second time Tony sorted us out by booking a trip to Kraków for my Wife and sister in law. His Colleague also Recommended the perfect Hotel.

October 22, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and we look forward to serving you again

Rated 5 out of 5 stars

Excellent staff

All the staff were very helpful and had a great knowledge of cruises. Emma spent a lot of time trying to get the cruise I was looking to go on booked and she was excellent in the way she dealt with my questions and queries . All the staff were excellent and it was a pleasure to dealing with them all.

October 22, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and we look forward to serving you again

Rated 5 out of 5 stars

The gentleman who assisted us (2…

The gentleman who assisted us (2 girls), helped us identify the best destination, most suitable accommodation +answered all my emails +replied promptly. He was very efficient.

October 17, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience with us

Rated 5 out of 5 stars

Very helpful as always nothing is ever…

Very helpful as always nothing is ever too much always book my holidays through hays travel

October 16, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and we look forward to booking you more holidays

Rated 5 out of 5 stars

Disneyland Paris booking

Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all the options clearly, and added lovely personal touches along the way. Super helpful, responsive, and friendly, I couldn’t recommend him enough!

September 27, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Booking a city break

Emma was so helpful. She was very informative and guided me patiently through the whole process. Nothing was any bother.

September 23, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

My experience was good Emma was…

My experience was good Emma was brilliant she got me the cruise I wanted she was fantastic

September 18, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Emma was so helpful getting me the best…

Emma was so helpful getting me the best deal for the livepool packages her knowledge is next to none coukdnt have asked for better service

September 27, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Rang Cookstown office 18/09/ spoke to…

Rang Cookstown office 18/09/ spoke to TONY he gave me information regarding cruise. Called next day and finished up booking cruise from him. He was most helpful although I could got same cruise cheaper from another company. He gave me information that he would do for me rather than myself having to do with other company

September 20, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Tony at the Cookstown branch was so…

Tony at the Cookstown branch was so helpful and a delight to book with. We will be booking again with yourselves for our next trip.

September 19, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Tony was absolutely great very easy to…

Tony was absolutely great very easy to talk with nothing was a bother for him 🙂 he was very helpful and emailed everything through within minutes of our booking...

September 14, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Very helpful and does everything to…

Very helpful and does everything to help the customer.

September 3, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Booked a holiday for America

Booked a holiday for America, very helpful staff with setting up more affordable payment methods & anything else needed visas etc. Would definitely recommend

August 30, 2025
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Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Emma was a star

September 6, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

Rated 5 out of 5 stars

Very helpful

Staff was very helpful by adding extra traveler to group already booked earlier. All questions answered and everything explained.

September 4, 2025
Hays Travel - Cookstown logo

Reply from Hays Travel - Cookstown

Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words

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