Fast efficient service and the whole booking process was made simple and enjoyable. Special thanks to Emma Hamilton assisted us. We came in to Hays with no holiday, and left with an option whic... See more
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Brilliant service from Hays Travel Cookstown. Anthony was fantastic to deal with friendly, helpful and made the whole booking process completely hassle-free. Nothing was ever too much trouble. Would d... See more
I went in to your travel agents as booking on my phone was a little daunting and I met Tony who did it all for me in a quiet trusting way. He made it all look so simple and explained all the paper... See more
Anthony from Hays Cookstown was absolutely brilliant! He organised our Disneyland Paris trip for next year and made everything so easy from start to finish. He found us the best deal, explained all th... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 James Street, BT80 8LW, Cookstown, United Kingdom
- 02886090007
4.9
Excellent
356 reviews
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Very helpful
Staff was very helpful by adding extra traveler to group already booked earlier. All questions answered and everything explained.
September 4, 2025
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Good knowledge and understanding of…
Good knowledge and understanding of what I wanted. Very helpful members of staff who found various options and made the booking efficiently
September 3, 2025
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Emma was very helpful and patient and…
Emma was very helpful and patient and got us what we wanted
August 30, 2025
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
I was treated so well by Tony who…
I was treated so well by Tony who answered all my questions and guided me whilst I selected my holiday. Very professional and I left with everything under my arm(tickets,insurance,private taxis and seat numbers). Absolutely satisfied
August 21, 2025
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
I usually book my holidays online but…
I usually book my holidays online but your staff made it so easy and were very friendly.
I was very impressed with their treatment of me. Many thanks.
August 21, 2025
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Reply from Hays Travel - Cookstown
Thank you for your 5-star review! We're so glad you enjoyed your experience and appreciate your kind words
Very helpful and pleasant staff
Very helpful and pleasant staff, explained what I was planning and they done the rest.
August 5, 2025
Reply from Hays Travel - Cookstown
Thank you for your review :)
Roberta is very helpful every time
Roberta is very helpful every time. She goes out of her way to help. She will always do her best to get best price.
July 31, 2025
Reply from Hays Travel - Cookstown
Thank you for your review :)
Very helpful takes time to explain all…
Very helpful takes time to explain all details.The Cookstown staff are friendly nothing a problem to them. 1st clasd team
July 27, 2025
Reply from Hays Travel - Cookstown
Thank you for your kind words :)
Emma was so helpful and friendly
Emma was so helpful and friendly.
Had a lovely experience booking our cruise.
Thank you 😊
July 23, 2025
Reply from Hays Travel - Cookstown
Thank you for taking the time to leave us a positive review :)
Reply from Hays Travel - Cookstown
Thank you for booking with us and for your review :)
Reply from Hays Travel - Cookstown
Thank you for your review :)
Reply from Hays Travel - Cookstown
Thank you for your review :)
The lady was more than helpful
The lady was more than helpful, she couldn't of done anything more for us.
We came away with a holiday booked.
July 18, 2025
Reply from Hays Travel - Cookstown
Thank you for your kind review :)
Dana was very knowledgeable and…
Dana was very knowledgeable and patient, listening to me and finding the best holiday to suit our needs. Very friendly pleasant and professional in manner.
July 15, 2025
Reply from Hays Travel - Cookstown
Thank you for leaving us a review and for your positive review about Dana :)
Great and friendly staff
Great and friendly staff , Anthony in particular in Cookstown branch store. Deal was amazing and quickly booked in. Everything receiver quick as promised. Will be back to hays again .
P.s. Booked through facebook/messenger :)
July 12, 2025
Reply from Hays Travel - Cookstown
Thank you for taking the time to leave us a review and for your positive feedback about Anthony :)
The agent Roberta couldn't have been…
The agent Roberta couldn't have been more helpful and do enough to accommodate us.
July 11, 2025
Reply from Hays Travel - Cookstown
Thank you for your positive review :)
Exceptional customer service - 10/10!
I had a fantastic experience at my local Cookstown branch of Hays Travel. I dealt solely with Tony who was exceptionally helpful and professional …. And patient with the million and one questions I had! He took great time to listen to exactly what I wanted and researched the best options, value and comfort for my return trip to Australia. I never felt rushed and everything about my upcoming trip was explained in a very knowledgeable way. Although I dealt only with Tony I observed the friendliness of all the staff when on the phone and dealing with other customers. Roberta has a lovely bubbly personality too. Cannot recommend using this branch highly enough and would award 10 stars if I could! Massive thank you to Tony for all his help and I will definitely be a returning customer for future trips!
July 11, 2025
Reply from Hays Travel - Cookstown
Firstly, thank you for taking the time to leave us a review and thank you for your very kind words about your booking experience with Anthony. We very much appreciate it :)
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