Hays Travel - Coventry Reviews 

Katie was great, really helpful and did her best to find us the best deal for us.

Katie was lovely.

Great service, informative and helped us book our first cruise with ease

Yet again Rachael has got us a good deal for 2028 holiday can't thank her enough

The ladies at my branch are really lovely they are truly amazing. I went in to ask about the price of going to a certain hotel and Chloe remembered me from booking last year and who I travelled with. What a remarkable lady you have working there. Because of her I will keep returning. Thank you for a wonderful experience

Very helpful very attractive did try 2get best deal

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Very helpful and also very friendly and polite makes you feel comfortable when asking for any information that you need to know about your holiday

A listening service from the staff who easily fulfill the holiday requirements and provide good advice and a good service. Katie was excellent in providing some holiday ideas to choose from and Rachel and Sapphire adequately managed the payment transaction in Katie's absence.

Listened to what we wanted and when unable to book the original holiday we looked at due to us no being able to complete booking, did there best to find the closest holiday to our requirements, didn't make us feel like we where being rushed or a burden and realised our disappointment not being able to have our first choice and remembering our original request even though it had been 4 week sin e we originallycalled into store, adding a couple of bonus extras was a lovely gesture thankyou Rachel for all your help

Went into Hayes to travel shop and was met with warm smiles and we told Sonia what we wanted she quickly reviewed and booked all what we wanted as this is our second booking they all were generally pleased to see us . The whole process was easy and quick..Good service.

10/10 would always recommend

Rachel was extremely helpful with our booking
She sorted out special assistance for the airport and was extremely knowledgeable

This was the second holiday that I have booked with Hays and as with the first one everything was fantastic. The staff are great, they help me with my choice of country and hotel and they got it absolutely right.
I stayed at the Hotel Festa Panorama in Nessebar, Bulgaria and it was fantastic, couldn't fault a single thing with the holiday so, THANK YOU GIRLS

Brilliant got just what we needed the lady was very knowledgeable and a good laugh welldone Sonia

Lovely helpful staff very knowledgeable and helpful makes booking and understanding the holiday procedure very simple

Chloe was very professional and helpful in everything we required for our holiday

once again great service lovely staff.brent

I was impressed from the beginning by the staff's eagerness to deal with me in a rapid, but relaxed and friendly manner.
I felt calm and confident that I was getting what I wanted, even when I realised that I had not thought through sensibly the mechanics of making the payment. What could have been embarrassing remained amicable and supportive, a delightful experience.

Very helpful service and worked hard to provide us with a good holiday package, very friendly staff.