Hays Travel - Coventry Reviews 

Yes we was very happy with Katie, she looked at a lot of hotel's for us.
We are going to Montenegro,
We are looking forward to it.
I would recommend Hays Travel in Coventry the staff are very helpful and friendly
Thank you Katie 5*

Superb and helpful service as usual

Have always previously been happy to give a honest good review but unfortunately not for our recent holiday. Good on selling but not after sales service. We felt left to our own devices with paperwork errors and mobility issues. The ‘buy back’ currency deal was misunderstood and anything over the £300 we now have to sell back elsewhere although purchased from Hays and within the 6 weeks

Thanks again for the people out there, always nice to people and.
And Rachel lovely

Excellent service throughout the holiday booking. Sonia really looked after our interests with thoughtful information and expertise.

Quiet area, excellent staff, quick service, good knowledge of area required and total control of telephone conversations.

Knowledgeable team. We didn't feel as we were being rushed .

Very welcoming and knew the best hotels in the area that we wanted to go to

The staff are very knowledgeable and informative. I asked about some different destinations and offered their opinions, after a small discussion we came up a plan. Very helpful

Katie was very helpful and smiley. It was a nice and easy experience booking our holiday.

Fabulous loved it
But people with mobility problems
It’s no good for and should be explained loads of steps And walking even up to the restaurant
In winter bar shuts 10.30
Night club only open hour from 10 to 11
No good if you want more
Room got everything ypu need even cookers and microwave
Showers great
Cooking stuff
Taxi cheap to get around
Plenty choices on food and was good
Wine beer with meals
We definitely be going again
No much for children though if you have any

Sonia and her team were fab , explained everything in detail , very happy

Good friendly staff that helped me and my partner choose the right hoilday

Very professional service agents in store, even conversing between agents to ensure the best advice, and best deal
Very polite, courteous and friendly, v
Helpful above and beyond with advice for after booking advice, and for any future trip potentially pending
Very helpful all round service including helpful advice concerning travel pre payment card usage and renewal
Special thanks to Rachael

We were made welcome as soon as we entered the store . Chloe was very efficient and made the purchase of our holiday very easy . Thank you Chloe.

Sonia, the Manager, was extremely friendly and helpful - exactly the holiday I hoped for was arranged very promptly.

Staff are always helpful and friendly

I was well received by Sonia and her friends, etc....

First time in a travel agents for about 10 years. Wonderful experience. Time was taken to go through all the options, different cabin options ( we booked a cruise). Nothing was too much trouble. Made to feel valued. Would highly recommend.

Very helpful and efficient. As I am not very tech savvy I was reassured I will have help every step of the way with my booking. Thank you.