We had a fantastic experience booking our holiday with Hays Travel in Cramlington, and especially want to mention Macey, who was absolutely amazing from start to finish. Macey was so friendly,... See more
Location
Switch locationK2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT Cramlington, GB
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See what reviewers are saying
Consultant Max was really good, he listen to want we wanted .He had patience as waiting time for booking the assistants for airport took time.Overall I would always go to hayes travel,they always give... See more
I went into my local branch & was greeted by Macy. I already knew the details of what I wanted, so I advised her & I came away very happy, booked on a Cruise of a lifetime. I was handed a pouch with... See more
Company replied
Would not go anywhere else to book a holiday then Hays travel. Cramlington . Very very helpful and really try her best to get me the holiday budget I was looking for excellent service. ⭐️
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
K2 Dudley Court, Manor Walks Shopping Centre, NE23 6UT, Cramlington, United Kingdom
- 01670 897395
4.9
Excellent
2K reviews
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Great service
Our consultant Faye was so helpful, very knowledgeable and understood what we were looking for. she made the booking process easy and seamless which took away any stress we would have had booking this ourselves.
June 16, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Faye :)
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)
Reply from Hays Travel - Cramlington
Thank you so much for your positive feedback!
Thanks Max :)
Lovely shop to go into
Lovely shop to go into. The staff are very friendly and has a lovely atmosphere
June 14, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)
Excellent service …
The service we received was first class Deb was frenly and helpful fond us the perfect cruise and also looked for another one but dates did not suit us at this time but we will be back to sort out another cruise for next year .
June 14, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)
Warm and friendly service
Warm and friendly service from the start, Amelia was very knowledgeable and able to find us exactly what we were looking for! First rate! Will definitely book with Hays Travel Cramlington again
June 13, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Amelia :)
Everything the representative was very…
Everything the representative was very helpful and pleasant nothing was a problem
June 12, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Debs :)
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us.
Thanks, Lisa :)
An excellent service all round
An excellent service all round, from staff at various branches which I’ve bike through. So quick and easy and efficient in getting everything booked and sorted. Very happy and excited to my various upcoming holidays. Thankyou
June 12, 2026
Reply from Hays Travel - Cramlington
We're so happy to hear you had such a positive experience across our branches! We're delighted we could make your booking process easy and efficient. Enjoy your upcoming holidays!
Thanks, Chloe :)
Macey was very pleasant and helpful and…
Macey was very pleasant and helpful and covered many options to allow us to decide and book our holiday
June 9, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
Highly efficient.
No delay, prompt and helpful service, dealt with a follow up phone call efficiently and pleasantly.
Will use again.
Dealt with Macie from Cramlington.
June 9, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
First experience of using Hays and…
First experience of using Hays and found the staff member very pleasant and helpful. All good so far.
June 7, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Macey :)
Quick easy and helpful
Quick easy and helpful, friendly staff always come to hays Cramlington to book holidays
June 1, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words!
Thanks, Jersey :)
Quick and easy knew exactly what we…
Quick and easy knew exactly what we were booking as looked online priced match friendly advisor plesent experience
June 7, 2026
Reply from Hays Travel - Cramlington
We are delighted to hear you had such a pleasant and easy booking experience. Thank you for your kind feedback!
Thanks, Debs :)
Happy smiling staff
Happy smiling staff. Always happy to help, listen to what we want and give us the best price available.
Many thanks to Jersey & Lisa. Roll on December. xx
June 6, 2026
Reply from Hays Travel - Cramlington
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to December!
Thanks, Jersey & Lisa :)
Reply from Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
The staff are so helpful and friendly
The staff are so helpful and friendly, we wouldn’t go anywhere else
May 6, 2026
Reply from Hays Travel - Cramlington
We appreciate your kind words and loyalty. We are delighted you choose us!
Thanks, Lisa :)
Service was 100%
Service was 100%. Would always recommend hays, especially Faye.A who has always been fantastic and couldn’t do more for us when we book our holidays! Thank you
May 26, 2026
Reply from Hays Travel - Cramlington
We are so pleased to hear about your excellent experience. Thank you for your kind words; we appreciate your recommendation!
Thanks, Faye :)
Fantastic friendly service and very…
Fantastic friendly service and very knowledgeable staff
May 25, 2026
Reply from Hays Travel - Cramlington
We appreciate your kind words. We are glad we could help.
Thanks, Jersey :)
Perfect service once again
Perfect service once again , all booked over the phone by staff member Jersey who was very helpful and friendly too.
Always book with Hays and always very happy with them.
May 24, 2026
Reply from Hays Travel - Cramlington
We're so pleased to hear you received perfect service and were happy with your booking. Thank you for your continued loyalty!
Thanks, Jersey :)
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