Natalia at Chrystal peaks branch , could not have been more helpful . This is the third holiday we have booked with her , always got us the best price , even booked transfers at the destination .... See more
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We have been using hays for the past couple of years, and all staff stand out in their own way. Always smiling helpfully great knowledge of places you are thinking fabulous advice. Never pushy with... See more
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Millie was lovely whilst searching for a holiday for me and my dad. We both had slightly different wants and open to a range of destinations but after a few destinations and flight changes, Millie fo... See more
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My experience was made great yet again by going back to the same lady to book me my holiday. Her name is Rhiann. She is so lovely and always extremely helpful. Nothing is too much trouble for her and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3K reviews
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They listened to what we wanted
They listened to what we wanted, priced matched our existing quite snd the follow up attention was brilliant.we have used Hayes Travel at Crystal Peaks previously and have always been very satisfied so that is why we return again.
July 30, 2026
Reply from Hays Travel - Crystal Peaks
Good morning. It was my absolute pleasure. Lovely to meet you. Louise
Rhiann was her normal helpful self
Rhiann was her normal helpful self . Sorted everything out we needed and was a pleasure to be with as always .
July 29, 2026
Reply from Hays Travel - Crystal Peaks
Morning. A pleasure to book your holiday as always. See you soon. Rhiann.
David was very knowledgeable about what…
David was very knowledgeable about what I needed and helpful.
July 29, 2026
Reply from Hays Travel - Crystal Peaks
Good morning. Thank you for such a lovely review. David.
The Guy that served me was GREAT he had…
The Guy that served me was GREAT he had so much knowledge well done to him 👏
July 27, 2026
Reply from Hays Travel - Crystal Peaks
Good morning. It was my pleasure. David.
The staff was very good and and did…
The staff was very good and and did there best to explain our questions David was on hand even though he wasn’t serving us he was there to help with our questions over all was a very good service
July 28, 2026
Reply from Hays Travel - Crystal Peaks
Jason Atkinson,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent service and that your questions were thoroughly explained. We truly appreciate your kind words.
Kind Regards
Hays Travel
David once again came up with the…
David once again came up with the goods. Thank you. Hopefully next time buy two get one free lol
July 28, 2026
Reply from Hays Travel - Crystal Peaks
Customer,
We are so happy to hear that we consistently meet your expectations. We appreciate your kind words and look forward to your next visit!
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
Michael,
Thank you for your kind words. We are so pleased to hear that we were able to assist you with your request and provide helpful service.
Kind Regards
Hays Travel Crystal Peaks
Louise sorted our holiday
Louise sorted our holiday, she had the patience of a saint as we had no idea where we wanted to go, she was very honest and ensured we got exactly what we asked for, which was perfect for us, we felt very relaxed and had a few laughs, excellent service and we will be back to see Louise for our next holiday.
July 26, 2026
Reply from Hays Travel - Crystal Peaks
Wow, what a lovely review for Louise, we're so happy you felt happy and reassured with her. We look forward to seeing you soon
Team Peaks x
So helpful in sorting out holiday and…
So helpful in sorting out holiday and advice on where 2 go for us 2 enjoy our holiday thanks
July 25, 2026
Reply from Hays Travel - Crystal Peaks
Paul,
Thank you so much for your wonderful feedback! We are delighted to hear that we were helpful in sorting out your holiday and providing advice for you to enjoy your trip.
Kind Regards
Hays Travel Crystal Peaks
Great service
We went to Hayes travel in Crystal Peaks Sheffield yesterday to book a holiday for September. We were called promptly by Abigail who was friendly and asked us questions to get the best holiday for us we looked at a couple of hotels what we liked and settled on one. She looked at all the amenities and booked the holiday at our request she asked if we wanted to book seats and the whole process was complete within 15 minutes. We were happy with the service and will come back again for our next holiday.
July 25, 2026
Reply from Hays Travel - Crystal Peaks
Good afternoon. Thank you so much for taking the time to write this review. It was my pleasure to help you find the best holiday to suit you. Abigail.
Anna was extremely helpful.
Anna was extremely helpful.
Listened to what I wanted from a holiday.
Gave ideas, I walked away with a lovely holiday to Rhodes.
I went into hayes Friday and I am flying out on Sunday.
Thankyou Anna x
July 25, 2026
Reply from Hays Travel - Crystal Peaks
Thank you so much for the lovely review. It was my pleasure. Anna
Reply from Hays Travel - Crystal Peaks
Great to read this today, thank you so much again - Annalie x
Jessie at Crystal peaks was amazing she…
Jessie at Crystal peaks was amazing she helped sort everything for me with a smile i would highly recommend her .
July 22, 2026
Reply from Hays Travel - Crystal Peaks
So lovely to hear this, we're so pleased you had a great experience with Jessie
Team Peaks x
Friendly and helpful girls went above…
Friendly and helpful girls went above and beyond to help us as we have not cruised before and my husband is an amputee I. A wheelchair the girls names are Jessie and annalie
July 24, 2026
Reply from Hays Travel - Crystal Peaks
Carol,
We're so happy to hear our team provided such exceptional assistance, especially for your first cruise and with your husband's needs. We appreciate you sharing your positive experience!
Kind Regards
Hays Travel Crystal Peaks
Reply from Hays Travel - Crystal Peaks
stephen capill,
Thank you so much for your wonderful feedback. We are thrilled to hear that you experienced first-class service with us. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Crystal Peaks
Reply from Hays Travel - Crystal Peaks
Steve,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service professional and helpful. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Crystal Peaks
I am very happy with the service…
I am very happy with the service provided at Hays Travel Crystal Peaks. Jessie was lovely and really helpful. Explained as we went through booking process and answered my questions.
July 22, 2026
Reply from Hays Travel - Crystal Peaks
Karen Osborne,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was lovely and helpful, explaining the booking process and answering your questions.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Crystal Peaks
Anita Edwards,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff to be professional and helpful. Your feedback is greatly appreciated.
Kind Regards
Hays Travel
Jessie was a very helpful consultant
Jessie was a very helpful consultant, dealing with all our queries quickly and well.
July 22, 2026
Reply from Hays Travel - Crystal Peaks
Dave,
Thank you for your wonderful feedback! We are so pleased to hear that our consultant was very helpful and dealt with all your questions quickly and well.
Kind Regards
Hays Travel Crystal Peaks
We had a great experience,from start to…
We had a great experience,from start to finish. It was nice to see the shop very busy and all staff either on a phone or with a customer. Jessie who we saw was very knowledgeable and proffesional and nothing was too much trouble. Hays travel is now my go to holiday company.
July 22, 2026
Reply from Hays Travel - Crystal Peaks
graham smith,
Thank you for your wonderful review! We are so pleased to hear that you had such a great experience and that our team was so helpful. We appreciate your kind words.
Kind Regards
Hays Travel
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