Fast efficient friendly service as usual,I always book through Hays travel. Highly recommend for all you holiday needs. Nothing is too much trouble. Peace of mind that you have everything sorted for... See more
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We have used Hayes Travel on many occasions and always found them very helpful and knowledgeable in dealing with our requirements. On our last visit we were booking two holidays for 2027 for ourselves... See more
David was fantastic helped us from the start to the finish ,gave no pressure on the booking just filled us with his own experiences and for us as first time cruisers .which would suit us for what we w... See more
Natalia at Chrystal peaks branch , could not have been more helpful . This is the third holiday we have booked with her , always got us the best price , even booked transfers at the destination .... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
35 West Mall Upper Level Crystal Peaks, S20 7PN, Sheffield, United Kingdom
- 01144075198
5.0
Excellent
3K reviews
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Very nice and very helpful made it easy…
Very nice and very helpful made it easy for me as I have mental health problems relaxed and very professional
June 30, 2026
Reply from Hays Travel - Crystal Peaks
Marcus Fairhurst,
Thank you for your wonderful feedback! We are so pleased to hear that our team's helpfulness and professional approach made your experience easy and relaxing. We truly appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
Tara Box,
Thank you so much for your kind words! We are so pleased to hear that our team was helpful and friendly during your visit. We truly appreciate your feedback.
Kind Regards
Hays Travel
Holiday booking
Efficient response to sort out a holiday that I had viewed on line previously. Price was confirmed and matched.
I always feel more secure booking through a travel agent so the holiday was looked at, information checked and all booked in very quickly.
June 28, 2026
Reply from Hays Travel - Crystal Peaks
Ann Batterham,
We're so pleased we could help you book your holiday and confirm the price. We're glad you feel secure booking with us!
Kind Regards
Annalie
Hays Travel
Reply from Hays Travel - Crystal Peaks
Anne Hill,
Thank you for your wonderful review! We are so glad we could assist you.
Kind Regards
Jessie
Hays Travel
Catharine was very welcoming & very…
Catharine was very welcoming & very helpful. Understood our requirements and was willing to spend as much time as necessary to fulfil them
June 28, 2026
Reply from Hays Travel - Crystal Peaks
Eileen,
We are so glad to hear our team provided such a welcoming and helpful experience. Thank you for your kind words!
Kind Regards
Hays Travel
Excellent service, very friendly staff. …
Was served very efficiently by Millie who got us booked for a return visit to our favourite Greek holiday. our second time using Hays travel in just a few weeks and would certainly recommend them.Very friendly and helpful staff.
June 24, 2026
Reply from Hays Travel - Crystal Peaks
Pauline Oldfield,
We're so pleased you had another excellent experience with us and are returning to your favorite destination! We appreciate your recommendation.
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
MRSANITACOMPER,
We appreciate your kind words. We are glad we could help.
Kind Regards
Natalia
Hays Travel
Great travel agents
Very helpful girls was professional and went through everthing we needed
June 19, 2026
Reply from Hays Travel - Crystal Peaks
Alan Beatson,
Thank you for your wonderful 5-star review! We're delighted we could assist you professionally.
Kind Regards
Hays Travel
Abi was excellent… efficient…
Abi was excellent… efficient knowledgeable and friendly… so easy to book with …. A credit to the company!
June 26, 2026
Reply from Hays Travel - Crystal Peaks
MR HIGGINS,
We're so pleased you had such an easy and positive booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Crystal Peaks
R Ledger,
We're so glad you enjoyed our service. Thank you for your kind words!
Kind Regards
Hays Travel
Great service
We always book our holidays with Hays Travel at Crystal Peaks. All the staff there are very friendly, knowledgeable and patient. Our agent this time explained everything to us in detail. Will visit again for a good rate on currency too.
June 18, 2026
Reply from Hays Travel - Crystal Peaks
Julie Hamer,
We are so pleased you consistently choose us for your holidays! We appreciate your kind words about our friendly, knowledgeable, and patient team. We look forward to assisting you again soon.
Kind Regards
Hays Travel
Made welcome straight away and David…
Made welcome straight away and David the agent seemed very knowledgeable on the holiday we wanted.
June 26, 2026
Reply from Hays Travel - Crystal Peaks
Dave,
We are so happy you felt welcome and found our agent knowledgeable. Thank you for your kind words!
Kind Regards
Hays Travel
Always helpful only ever book holidays…
Always helpful only ever book holidays with hays
June 18, 2026
Reply from Hays Travel - Crystal Peaks
Ann,
We appreciate your loyalty and kind words. Thank you for choosing us for your holidays.
Kind Regards
Hays Travel
Very pleasant
Was seen to quickly, didn’t have long to wait.
Annalee was very professional, helpful and witty. The holiday was booked in no time and we had a pleasant experience.
June 17, 2026
Reply from Hays Travel - Crystal Peaks
Judith Scully,
We're so pleased you had such a pleasant and efficient booking experience with us. Thank you for your kind words!
Kind Regards
Hays Travel Crystal Peaks
Always helpful
Always helpful, Rhiann is the best holiday representative, trust her with our holidays
June 23, 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your lovely review!
We're so pleased to hear that Rhiann is always helpful and that you trust her with your holiday plans. We'll be sure to pass on your kind words to her.
We look forward to helping you book your next trip!
Kind regards,
The Hays Travel Team
Great as usual very helpful and no…
Great as usual very helpful and no pressure showing us plenty of resorts and excellent knowledge of resorts.Thank you David as always friendly and helpful.
June 21, 2026
Reply from Hays Travel - Crystal Peaks
Thank you for your lovely review Cheryle.
We're so pleased to hear that David was able to help you find the right options with his excellent resort knowledge and friendly, no-pressure approach. We'll be sure to pass on your kind words to him.
We look forward to helping with your next holiday!
Kind regards,
The Hays Travel Team
Hays Crystal Peaks
I had an excellent experience with Hays and would particularly like to thank Jessie and Jo for their professionalism and support. Nothing was too much trouble.
June 20, 2026
Reply from Hays Travel - Crystal Peaks
Thank youso much for your kind words.
We're delighted to hear you had an excellent experience with us. Jessie and Jo will be so pleased to know their professionalism and support made a positive difference, and that nothing was too much trouble.
We appreciate your feedback and look forward to helping you again soon.
Kind regards,
The Hays Travel Team
As always brilliant service from Riann
As always brilliant service from Riann. Gave great holiday advice, and got the best price for us.
June 21, 2026
Reply from Hays Travel - Crystal Peaks
We're delighted to hear that Riann provided her usual brilliant service, offering great holiday advice and helping you secure the best price. We'll be sure to pass on your kind words.
We look forward to helping you plan your next getaway!
Kind regards,
The Hays Travel Team
As always brilliant attended by Rhian…
As always brilliant attended by Rhian with in half hour a holiday booked and really pleased with deal we got we will now be going away in 2weeks always a pleasure to go to the shop in crystal peaks the customer service is a credit to all staff that work there
June 21, 2026
Reply from Hays Travel - Crystal Peaks
We're so pleased to hear that Rhian was able to find you a great holiday deal so quickly and that you'll be heading away in just a couple of weeks. It's wonderful to know that visiting our Crystal Peaks branch is always a pleasure, and your kind comments about the team's customer service mean a lot to us.
Have a fantastic holiday, and we look forward to seeing you again soon!
Kind regards,
The Hays Travel Team
Natalia found us the perfect holiday…
Natalia found us the perfect holiday which met all our requirements. She was very efficient and very informative.
She is a credit to Hays.
June 21, 2026
Reply from Hays Travel - Crystal Peaks
We are so pleased Natalia found you the perfect holiday. Thank you for your kind words and positive feedback!
Kind Regards
Hays Travel
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