Hays Travel - Cumbernauld Reviews 

761
TrustScore 5 out of 5

5.0

Unit 29 Teviot Walk, G67 1NG Cumbernauld, GB


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Rated 5 out of 5 stars

Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... See more

Company replied

Rated 5 out of 5 stars

This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... See more

Company replied

Rated 5 out of 5 stars

Evelyn helped me today to book holiday. She was good at explaining costs, schedule & she arranged for holiday to be paid in monthly instalments which spread cost. Told me about insurance, car park... See more

Company replied

Rated 5 out of 5 stars

Once again we have received the brilliant personal service fom Evelyn at the Cumbernauld branch. She goes out of her way to get us accommodated with our holidays. All the other staff in the branch are... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 29 Teviot Walk, G67 1NG, Cumbernauld, United Kingdom

  • 01236885444

5.0

Excellent

TrustScore 5 out of 5

761 reviews

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5.0

All reviews

(761)

121,341 reviews in the last 12 months

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Rated 5 out of 5 stars

Evelyn

Evelyn, the travel consultant was most helpful and booked my flights to Malaga.
I also enquired about what was the situation travelling to Australia.

June 10, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback. It was a pleasure to help.

Evelyn

Rated 5 out of 5 stars

I just walked in off the street as I…

I just walked in off the street as I saw a deal in the window and I was taken straight away. The staff were very helpful and nice. It was all booked within 15 minutes. Fantastic service.

June 5, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank you for your kind feedback :) I hope you have a lovely holiday!

Rated 5 out of 5 stars

Turkey family of 4

Walked in knowing we wanted to go to Turkey but no idea where, Evelyn found a fantastic deal with everything we wanted. Everything taken care of, straight forward and hassle free. Exactly why you want when booking a holiday.

May 30, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank you so much for your kind feedback :)

Rated 5 out of 5 stars

First-Class Service!

I attended Hays Travel in Cumbernauld, with some members of my family, to investigate and, hopefully, book a holiday in Crete, Greece. The service was impressive. Evelyn led us through various options regarding hotels, and resorts within Crete and offered us plenty of advice and information about the locations most likely to suit our requirements. She could not have been more helpful. The other staff in the shop at the time - Debbie and Steph - contributed their experiences, suggestions and ideas to enable us to make the best possible decisions. We completed the process with ease and left looking forward to our holiday, now fully booked. The friendly atmosphere in the shop, together with the efficiency and professionalism of Evelyn and her colleagues made this a first class service. I would not hesitate to book with them again. Thanks to everyone at Hays Travel in Cumbernauld!

May 29, 2026
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Reply from Hays Travel - Cumbernauld

We appreciate such positive feedback. It was a pleasure to help.
Look forward to seeing you in store again soon.

Evelyn

Rated 5 out of 5 stars

Excellent experience

Excellent experience, Great customer service and Evelyn helped us find a fab holiday. Thank you

May 28, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback. It was a pleasure to help.

Evelyn :)

Rated 5 out of 5 stars

Everything

May 28, 2026
Hays Travel - Cumbernauld logo

Reply from Hays Travel - Cumbernauld

Thank you for such positive feedback. It was a pleasure to help.

Rated 5 out of 5 stars

The staff member (can't remember her…

The staff member (can't remember her name, sorry)who helped us decide on our holiday was extremely helpful and knowledgeable. She took great care to ensure we got the best deal for our budget in the location we really wanted. Great customer care.

May 18, 2026
Rated 5 out of 5 stars

Usual friendly welcome and ever so…

Usual friendly welcome and ever so helpful staff . Got exactly what I needed again without any problems . Perfect normal service as expected which is the reason I have used the Cumbernauld branch for many years now and would go nowhere else to book a holiday . A1 staff many thanks again for all your help over the years

May 14, 2026
Rated 5 out of 5 stars

Cruise Holiday

First time have booked with Hays Travel, really good experience Evelyn our agent took her time and gave us very good advice as it was a cruise holiday she was excellent at helping us choose our cabin which one she thought would be best for us.Very happy

May 12, 2026

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