Hays Travel - Dawlish Reviews 

359
TrustScore 5 out of 5

4.9

41 The Strand, EX7 9PT Dawlish, GB


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Rated 5 out of 5 stars

The Staff member known as Matt, at Hays Travel, Dawlish, gave us a very high standard, professional service. Matt ensured we had a full understanding of the booking we were making, showed great knowle... See more

Company replied

Rated 5 out of 5 stars

Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more

Company replied

Rated 5 out of 5 stars

My wife and I called into Hays Travel, Dawlish with an idea for a trip to Canada. The young lady we spoke to, Bethany, could not have been more helpful. She went through every step of the itinerary,... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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4.9

All reviews

(359)

122,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Isis and the team

Isis and the team is Dawlish were helpful knowledgeable patience and made the experience of booking the holiday a real treat.

July 17, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words :)-Bethany

Rated 5 out of 5 stars

A very high standard of Staff

The Staff member known as Matt, at Hays Travel, Dawlish, gave us a very high standard, professional service. Matt ensured we had a full understanding of the booking we were making, showed great knowledge, expertise, customer care and a willingness to look after the customers interest. A brilliant addition to the Dawlish team, and fits in well to the standard set by Isis, a great team.

July 17, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

David Rutter,

Thank you so much for your wonderful feedback! We are thrilled to hear about the exceptional service you received. We truly appreciate your kind words and are delighted that you had such a positive experience.

Kind Regards
Hays Travel Dawlish

Rated 5 out of 5 stars

Great staff as ever wouldn't go…

Great staff as ever wouldn't go anywhere else thank you

July 1, 2026
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Reply from Hays Travel - Dawlish

Thank you so much for your kind words, We hope that you enjoy your holiday when it comes around. - Hays travel Dawlish

Rated 5 out of 5 stars

Great service

Have used the Dawlish branch for many years, always great service never feel rushed or queries are answered. All staff are very pleasant and extremely helpful.

June 30, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words :)-Bethany

Rated 5 out of 5 stars

Service was spot on she.was so helpful…

Service was spot on she.was so helpful nothing was too much to ask

June 16, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hello Ashleigh,

Thank you very much for your kind words, it was a pleasure to help you.

-Hays Travel Dawlish

Rated 5 out of 5 stars

Isis in the Dawlish office is our go-to…

Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows up on additional requirements. I’m not taking anything away from the other guys & gals in the office because when Isis is away, they are always on board with our requests. Wouldn’t go anywhere else and have recommended highly to others. Heyday Hays!! 😃

June 14, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hello June, Thankyou so Much for your Lovely feedback :-) It is always a pleasure to find you and the others a Holiday.

Kind Regards
Isis

Rated 5 out of 5 stars

Always use Hays Dawlish for every…

Always use Hays Dawlish for every holiday. Great staff,always easy and very friendly,nothing is too much trouble. We get the insurance, money and tickrts all in one go. Such a great business. Thank you for simply being the best. 🥰🥰

June 19, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Good Morning, Thankyou for your Feedback we like to make things effortless and be a one stop shop so that is great to hear. Have a Lovely Holiday.
Kind Regards
Isis

Rated 5 out of 5 stars

CANADA TRIP.

My wife and I called into Hays Travel, Dawlish with an idea for a trip to Canada. The young lady we spoke to, Bethany, could not have been more helpful. She went through every step of the itinerary, sorting out flights, hotels, rail journeys, transfers, and even a cruise. Nothing was too much trouble. Bethany was very professional, but very friendly at the same time.
Would definitely recommend. Thank you.

May 31, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words - Bethany

Rated 5 out of 5 stars

Bethany at Hays Dawlish was absolutely…

Bethany at Hays Dawlish was absolutely amazing.
So helpful and going above and beyond to make the booking process straightforward for the customer.
Excellent!!

May 26, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you very much for your kind words, it was a pleasure talking with you, I hope you enjoy the holiday - Beth W

Rated 4 out of 5 stars

Although almost everything is ‘on-line’…

Although almost everything is ‘on-line’ it’s still good to look through a holiday brochure to see what you require when considering a holiday. We popped into Hays travel and received an instant greeting. We were given time to sit and discuss our needs and the said brochure was produced to take away and read at our leisure. We returned a few days later - again an instant welcome, A few queries answered and our holiday booked.

May 17, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

thank you for your kind words

Rated 5 out of 5 stars

All the staff in the Dawlish branch of…

All the staff in the Dawlish branch of staff are amazing, nothing is to much trouble and thay go out of there way to help and I wouldn't go to any other travel agent

May 24, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words. We are so pleased to have helped you with your holiday and we hope you have an amazing time. -Beth W

Rated 5 out of 5 stars

Matt

Matt, he was really helpful and went above and beyond to help us as a family. Including asking colleagues advice of holiday resorts.
He looked for everything to meet our needs and we are very grateful thank you!

May 19, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you so much for your lovely review, we are so glad we could help you with your holiday and we really appreciate your kind words, Team Dawlish

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