Hays Travel - Dawlish Reviews 

370
TrustScore 5 out of 5

4.9

41 The Strand, EX7 9PT Dawlish, GB


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Rated 5 out of 5 stars

Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more

Company replied

Rated 5 out of 5 stars

Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more

Company replied

Rated 5 out of 5 stars

The operator Mel was very good full of knowledge as she had been where we are going so gave us some great advice

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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4.9

All reviews

(370)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Bethany was really pleasant to talk to

Bethany was really pleasant to talk to. She was really helpful and very patient with us.We didn’t feel rushed or pressured at all. We have booked before through our local branch. We will keep going back. Brilliant service.

April 5, 2026
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hi Neil, Thank you very much. It was a pleasure to talk with you both and find your holiday. I hope you have a great time away. - Beth W

Rated 5 out of 5 stars

All the staff were very helpful and…

All the staff were very helpful and friendly, They made my booking go together smoothly Thank you Hays Travel.

April 3, 2026
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Reply from Hays Travel - Dawlish

Thank you for your wonderful review! It means a lot to know our team made your booking process easy and stress-free. We hope to see you again soon at Hays Travel!

Rated 5 out of 5 stars

Open on Easter Monday what a bonus.

Open on Easter Monday what a bonus.
Great reception by staff , happy experience.
Served by great young lady, who would not give up until she good find not only the holiday and flights we wanted , but also the best possible price. Very skilled and quick searching out all possible angles.
I have to mention MEL, what a star, sorted out exactly what we were after, gold stars all the way for MEL thanks

April 6, 2026
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Reply from Hays Travel - Dawlish

Thank you so much for your kind words we appreciate it. We are glad to get your holiday sorted for you guys!

Team Dawlish

Rated 5 out of 5 stars

Professional service

Beth was very professional and helpful

March 30, 2026
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Reply from Hays Travel - Dawlish

Thank you very much Dawn. It was a pleasure to find you your holiday. I hope you enjoy your time away!

-Beth w

Rated 5 out of 5 stars

The Two ladies (Isis snd Mel) were…

The Two ladies (Isis snd Mel) were amazing, found the best holiday for us..Many many thanks

March 25, 2026
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Reply from Hays Travel - Dawlish

Hello Anne, Thankyou for your very kind feedback received on email also. We hope you have a lovely holiday with the Family. Kind Regards Isis

Rated 5 out of 5 stars

Great team

Very helpful staff, making holiday planning a pleasure.

March 23, 2026
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Reply from Hays Travel - Dawlish

We appreciate you taking the time to share your kind words. We are happy to hear we made planning your holiday a pleasure.
Mel :)

Rated 5 out of 5 stars

Great Advice and help

We had an idea of a city break but we were not sure where to go. Having explored the costs of these breaks it was suggested how about a beach break. We hadn't considered that but that is what we went and booked. We need a restful break and being on a beach break should tick the box. We appreciated the help and advice in sorting out our last minute trip

March 8, 2026
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Reply from Hays Travel - Dawlish

Hi Angela, thank you for your kind words -Bethany

Rated 5 out of 5 stars

Mel was very patient and helpful

Mel was very patient and helpful. She tried to clarify things about India trip.

March 5, 2026
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Reply from Hays Travel - Dawlish

Thank you so much for your kind words and we are pleased to get your holiday secured for you :)

Team Dawlish!

Rated 5 out of 5 stars

A welcome smile as we walked through…

A welcome smile as we walked through the door
Lots of advice on a holiday to suit our needs and no pressure to book
Staff know us and are always great to deal with

March 4, 2026
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Reply from Hays Travel - Dawlish

Hello Mr Adams

Thankyou for your loyalty to us here in Dawlish, We hope you have another lovely holiday.

Isis

Rated 5 out of 5 stars

Stress Free Cruise Booking with Hays Travel

The staff at Hays Travel made booking our cruise a very pleasant experience we can't recommend them enough they were so helpful, nothing was too much trouble.

February 14, 2026
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Reply from Hays Travel - Dawlish

Hi Elaine - thank you for your kind words :)-Bethany

Rated 5 out of 5 stars

As ever a friendly

As ever a friendly, professional, efficient and knowledgable service from Isis and her team.

February 24, 2026
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Reply from Hays Travel - Dawlish

Hello Peter, Thankyou for your continued loyalty. I hope you have a Lovely Cruise.

Kind Regards
Isis

Rated 5 out of 5 stars

Very friendly service from Isis

Very friendly service from Isis. She was very professional and explained all details of our trip confidently. Despite us cancelling one trip she had researched for us she was happy to proceed with an alternative.

February 21, 2026
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Reply from Hays Travel - Dawlish

Hello Roger
Thankyou for your kind feedback , Im happy we have managed to arrange an upcoming trip for you to enjoy.

Kind Regards
Isis

Rated 5 out of 5 stars

Amazing

We were served by a lovely lady called Bethany, she is an absolute credit to you. Nothing was too much trouble and very helpful and knowledgeable

February 22, 2026
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Reply from Hays Travel - Dawlish

Hi Sue, Thank you for your kind words, it was a pleasure helping you both find your perfect holiday :)-Bethany

Rated 5 out of 5 stars

Helpful and friendly staff

Couldn’t do enough to help - highly recommend!

February 21, 2026
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Reply from Hays Travel - Dawlish

Thank you so much for your kind words Corinna, Im glad we could help you with getting your holiday sorted!

Team Dawlish

Rated 5 out of 5 stars

Everything great

Great holiday, great destination, great hotel, great food, great service, everything easy at the travel agent, good advice, patience, understanding of my needs and wishes, everything was ideal

January 21, 2026
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Reply from Hays Travel - Dawlish

Thank you for your kind words and it was a pleasure helping you with your holiday -Bethany

Rated 5 out of 5 stars

Taking the stress out of booking

We were made to feel at ease throughout the whole process . Bethany was enthusiastic , Informative and listened to our needs but came up with suggestions and recommendations. Once a decision was made on destination nothing was too much trouble and great suggestions made to make our trip as memorable as possible. We wanted someone to take away the stress so that we could concentrate on the finer detail and this was certainly achieved

February 5, 2026
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Reply from Hays Travel - Dawlish

Thank you for your very kind words, this is much appreciated and we are glad we could get your holiday booked for you :)

Kind regards, Team Dawlish!

Rated 5 out of 5 stars

Nipped in on the off chance 2 enquire…

Nipped in on the off chance 2 enquire about a trip I'd seen, bethany was very helpful she looked it up and more nothing was 2 much trouble and she explained the area an all that went with it, came away very pleased and holiday booked The only thing is everyone charges 2 much 4 single travellers an never any offers very un fare as we are on a budget like everyone else

February 4, 2026
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Reply from Hays Travel - Dawlish

Thank you Lynda for your kind words -Bethany

Rated 5 out of 5 stars

The staff were very helpfull friendly…

The staff were very helpfull friendly and I would definitely recommend and use you again

January 30, 2026
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Reply from Hays Travel - Dawlish

Hello Mrs Turner, thank you for your kind words, it was a pleasure booking your holiday - Bethany

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