Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more
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Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more
Company replied
From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more
Company replied
The operator Mel was very good full of knowledge as she had been where we are going so gave us some great advice
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 The Strand, EX7 9PT, Dawlish, United Kingdom
- 01626 862505
4.9
Excellent
370 reviews
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Fantastic experience
Fantastic experience. Immediate response and very helpful and friendly staff. Could not have asked for more
January 29, 2026
Reply from Hays Travel - Dawlish
Hi Claire, thank you for your kind words -Bethany
Reply from Hays Travel - Dawlish
Hi Steven, thank you for lovely review. Canada here you come ! Jessica :)
Always use Hays as they are always so helpful
We have been using Hays Travel for the past 6 years both in Dawlish and Teignmouth, because the staff are always very helpful and go out of their way to get us the best deal
Isis in Dawlish booked our latest holiday and she, like all the other staff at Hays, spent a lot of time getting the booking right.
January 24, 2026
Reply from Hays Travel - Dawlish
Hi David, thank you for your kind words. We will make sure to share this with Isis - Jessica
An offer attracted my attention on…
An offer attracted my attention on Facebook so I enquired, Mel was incredibly helpful & looked in to a few options for me. We booked straight away!
Looking forward to the trip.
January 20, 2026
Reply from Hays Travel - Dawlish
Hi Jenny,
Thank you for your lovely review its much appreciated!
We hope you have a great trip!
Mel :)
Always book with Hays no matter which…
Always book with Hays no matter which branch, helpful and friendly. :)
January 10, 2026
Reply from Hays Travel - Dawlish
Hi Kirsty, thank you for your kind review. Let the holiday countdown begin - Jessica :)
Helpful and patient
Very helpful and kind staff. Went out of their way to answer my questions and find me a holiday that ticked all the boxes. Cup of tea too, thank you
January 16, 2026
Reply from Hays Travel - Dawlish
Thank you Clare for your kind words, it was a pleasure booking your holiday - Bethany
Great helpful staff
Great helpful staff, made all really easy and explained everything, nothing was too much trouble x
January 14, 2026
Reply from Hays Travel - Dawlish
Hi Sarah, thank you for your kind words, let the holiday countdown begin - Jessica
A lot of help and advice was given to…
A lot of help and advice was given to me to help me choose the right holiday . Thank you
January 13, 2026
Reply from Hays Travel - Dawlish
Hi Wendy, thank you for your review and kind words. We will make sure that Jess sees this -Bethany
Nothing was too much trouble
Nothing was too much trouble for Isis in helping my daughter & I find the cruise we wanted. She made suggestions which led to us booking a different cruise in 2027 rather than one in 2026 as it was better value. She then found us a cheaper cruise for this year by letting us know when the cheaper cruises were released. So instead of the one cruise we planned we ended up booking two. We are very pleased with the friendliness of all the staff we saw at the Dawlish office.
January 11, 2026
Reply from Hays Travel - Dawlish
Hello Mrs Campbell, It has been a pleasure sorting not one but 2 holidays for you, I am so pleased we have manged to get a great offer on both. Kind Regards
Isis
Great service as usual nothing too much…
Great service as usual nothing too much trouble !
January 12, 2026
Reply from Hays Travel - Dawlish
Thank you for your kind words Denise, was a pleasure to get your holiday sorted :)
Matt!
We found Beth to be very helpful and…
We found Beth to be very helpful and pleasant and found the right hotel for us
January 10, 2026
Reply from Hays Travel - Dawlish
Hello Sally
Thankyou very much for your kind feedback we will pass this onto Beth.
Kind Regards
Isis
We felt like valued customers.
Staff we encountered were all friendly and well-informed but if they didn't know an answer they took steps to find out, sometimes using the greater knowledge and experience of other staff.
We felt valued and well looked after.
January 7, 2026
Reply from Hays Travel - Dawlish
Hi Vanessa, thank you so much for your kind feedback. Let the countdown begin - Jessica :)
Felt welcome in the shop
Felt welcome in the shop.
All the info I needed.
Kept all info simple.
Left me time to make a decision.
Quick service.
Knowledgable staff.
January 1, 2026
Reply from Hays Travel - Dawlish
Thankyou Lucinda for your kind feedback, What a Fantastic deal we found for you, I hope you both have a Lovely time.
Isis :-)
Within a few minutes I had booked my holiday
I saw the post on Facebook for a holiday and messaged to find out a bit more about it. The response was straight away and exactly what I needed to know. Within a few minutes I booked my holiday. Absolute pleasure with Hays. Thanks
December 30, 2025
Reply from Hays Travel - Dawlish
Hello Lindsey
Thankyou very much for your kind feedback it always lovely to hear how our service is when you are not in branch.
I hope you have a Lovely Trip.
Kind Regards
Isis
Reply from Hays Travel - Dawlish
Hello, thank you for your review, we will make sure that Jess sees this :) - Bethany
Excellent service from start to finish
Excellent service from start to finish! Bethany and the team were professional, courteous and friendly and handled my booking with ease and expertise. Thank you all very much.
December 16, 2025
Reply from Hays Travel - Dawlish
Hello Sarah, Thankyou for your lovely feedback. We will make sure Bethany see's this when she is back in and i hope you have a lovely holiday.
Kind Regards
Isis
Reply from Hays Travel - Dawlish
Thankyou for your feedback.
At ease holiday
Friendly smiles and professional knowledge explained thoroughly and just felt at ease through the whole process excellent service
December 4, 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, let the countdown begin - Jessica
Always have the best service from Hays
November 26, 2025
Reply from Hays Travel - Dawlish
Thankyou Deb and for your continued loyalty to Hays and myself. I hope you have a Lovely Family Holiday. Isis
Go in and see them :-)
Super friendly and helpful. Found a bargain holiday for two of us which we would never have found ourselves!
November 8, 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, Im glad we could find you a great deal :)
Matt!
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