Hays Travel - Dawlish Reviews 

370
TrustScore 5 out of 5

4.9

41 The Strand, EX7 9PT Dawlish, GB


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Rated 5 out of 5 stars

Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more

Company replied

Rated 5 out of 5 stars

Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more

Company replied

Rated 5 out of 5 stars

The operator Mel was very good full of knowledge as she had been where we are going so gave us some great advice

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

370 reviews

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4.9

All reviews

(370)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

All very helpful and experienced

All very helpful and experienced, and follow up enquiries , thank you nice to visit👍

November 13, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hello Mr Britton
Thankyou for your kind feedback and for using us here for your next holiday again. I hope you have a lovely time.
Isis

Rated 5 out of 5 stars

Isis was very helpful

Isis was very helpful, patient and informative. So good to have a local Hays.

October 28, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hello Ann
Thankyou very much for your kind feedback i hope you have a lovely holiday.

Kind Regards
Isis

Rated 5 out of 5 stars

Went n yesterday with the holiday i…

Went n yesterday with the holiday i wanted, Jessica found it and gave excellent service, love booking at our local hays travel agent

October 28, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your lovely feedback , not long and you will be bathing in some winter sun - Jessica.

Rated 5 out of 5 stars

As always we received a first rate…

As always we received a first rate service from Isis. Nothing was too much trouble and everything was booked as required.

October 19, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Morning David, Thankyou very much for your feedback, I hope you have a Lovely Cruise.

Kind Regards
Isis

Rated 5 out of 5 stars

Matt was fab at the Dawlish branch…

Matt was fab at the Dawlish branch found the holiday that we wanted in the the place we really wanted to visit Excellent job!

October 15, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you so much for your kind words :)
Im glad we could get your holiday that you were looking for

Kind regards, Matt!

Rated 5 out of 5 stars

Efficiency, knowledge and speedy solution

Matt at Hays' Dawlish branch was absolutely on top of the game, after we had struggled on our computer to get airline tickets and failed. Within a few minutes he had got the tickets and printed them out. Well worth going to Hays Travel rather than struggling ourselves!

October 13, 2025
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Reply from Hays Travel - Dawlish

Thank you very much for your kind words, It was lovely meeting you both and was a pleasure to book it for you :)

Kind Regards, Matt!

Rated 5 out of 5 stars

I was able to go in & book a holiday…

I was able to go in & book a holiday with no problems.
I did the same last October which is why I returned.
The advisors are friendly, patient & knowledgeable.
Would recommend.

October 11, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words and also for your return to our shop, was a pleasure to get your holiday booked :)

Kind regards, Team Dawlish

Rated 5 out of 5 stars

always a smile awaits you

always a smile awaits you ,always gives the best customer care and gives the best prices well done to Jessica and all at the dawlish branch from Cyndy and Chris

October 11, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind feedback, lots of lovely holidays to look forward too- Jessica

Rated 5 out of 5 stars

Why book your own holiday when Hays make it so easy?

We had specific needs as my husband has dementia and I have anxiety, so we needed additional support. Matthew, the apprentice, (supported by a colleague) was absolutely brilliant in showing empathy and finding something suitable that fulfilled all of our needs. I would totally recommend Hays Travel.

October 4, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you so much for your kind words, it was a pleasure getting your holiday sorted :)

Kind regards, Matt!

Rated 5 out of 5 stars

Isis was her usual helpful self.

Isis was her usual helpful self.
Got our booking sorted with no problems.

October 1, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Hello Anna and George, Thankyou for your continued loyalty to us here and myself . We hope you have another lovely holiday.
Kindest Regards
Isis

Rated 5 out of 5 stars

Amazing service!!

Amazing service!!

September 23, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your kind words, Glad we could get your holiday booked for you :)

Kind regards, Matt!

Rated 5 out of 5 stars

We wanted a last minute holiday flying…

We wanted a last minute holiday flying from Exeter Airport . Having established that Crete would be our best option your member of staff gave us advice as to where would be most suitable for our age group and interests.She did not rush us and we felt very comfortable with her, resulting in us booking a holiday with your company.

September 14, 2025
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Reply from Hays Travel - Dawlish

Good Afternoon, Thankyou very much for your kind feedback, I will make sure this is passed over to my colleague. We hope you have a lovely holiday in Crete. Kind Regards Isis

Rated 5 out of 5 stars

Isis was very polite and friendly

Isis was very polite and friendly, sorted out the holiday we wanted to book for two couples covering different return dates no problems

September 12, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you very much for your kind words Alison, hope you have a lovely time :)

Kind Regards, Team Dawlish

Rated 5 out of 5 stars

booked over phone excellent

Very helpful booked over phone all went smoothly easy booking completed now looking forward to a good time holiday

August 31, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Good Morning Mr Carter, Thankyou for your Kind feedback, We hope you have a lovely holiday.
Isis

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