Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more
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All of your staff are very welcoming, helpful, full of information, patient and you can see that there is a nice little atmosphere going on between staff
Company replied
Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more
Company replied
From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 The Strand, EX7 9PT, Dawlish, United Kingdom
- 01626 862505
4.9
Excellent
371 reviews
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Isis was very polite and friendly
Isis was very polite and friendly, sorted out the holiday we wanted to book for two couples covering different return dates no problems
September 12, 2025
Reply from Hays Travel - Dawlish
Thank you very much for your kind words Alison, hope you have a lovely time :)
Kind Regards, Team Dawlish
booked over phone excellent
Very helpful booked over phone all went smoothly easy booking completed now looking forward to a good time holiday
August 31, 2025
Reply from Hays Travel - Dawlish
Good Morning Mr Carter, Thankyou for your Kind feedback, We hope you have a lovely holiday.
Isis
Saw Colette to book River cruise always…
Saw Colette to book River cruise always so patient , friendly and helpful great that she is now manager at Budleigh but will be missed but Isis and Jessica are also amazing they make everything stress free
August 30, 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words David, Colette will be missed. Let the river cruise countdown begin- Jessica :)
Far Eastern holidays
The agent Collette listened to what we were looking for and was extremely helpful in finding the package which suited us. She was very professional and explained everything clearly.
August 22, 2025
Reply from Hays Travel - Dawlish
Hello Glenis, Thankyou very much for your kind feedback, I will make sure it is passed onto Colette. Your holiday looks Amazing i hope you have a great time. Isis :-)
Thankyou
We met Jessica, she is so helpful in guiding us to our very 1st cruise holiday , she is very happy to help with all of our needs for us to do this holiday looking forward to our new adventure
August 16, 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely feedback, its going to be a very magical Christmas for you both - Jessica
Worry free holidays
The professional and the attention we received all I worries were dealt with and we felt we were being dealt with by a friend
August 14, 2025
Reply from Hays Travel - Dawlish
It is always my pleasure to help you with your holidays - You make my life very easy !! Colette
Very professional ,and sorted what I…
Very professional ,and sorted what I wanted very pleased
August 7, 2025
Reply from Hays Travel - Dawlish
Hello Tracy.
Thankyou very much we hope you have a Lovely Holiday.
Isis
Reply from Hays Travel - Dawlish
Thank you for your lovely feedback :)
Advice
I found staff friendly and helpful. Nothing was too much trouble and the advice given was very thorough. I shall be using the Dawlish branch in future.
July 30, 2025
Reply from Hays Travel - Dawlish
Thankyou very much for your kind words. Its lovely to hear you will be using us in the future :-)
Lovely friendly helpful lady
Lovely friendly helpful lady. Booked exactly what I wanted quickly and efficiently. Thankyou.
July 22, 2025
Reply from Hays Travel - Dawlish
Hello Lynn
Thankyou for the lovely feedback you have sent. We hope you have a lovely holiday.
Kind Regards
Isis
The girl was excellent she gave me all…
The girl was excellent she gave me all different options and prices for my booking.
July 29, 2025
Reply from Hays Travel - Dawlish
Thankyou very much for your kind words. We always try to get the best deal for our customers.
Kind Regards
Isis
Alway so helpful and polite
Alway so helpful and polite, nothing is too much trouble.
Staff know their jobs
July 27, 2025
Reply from Hays Travel - Dawlish
Thankyou very much Jill for your kind comments.
I hope you have a lovely holiday.
Kind Regards
Isis
Fully understood our requirements and…
Fully understood our requirements and very efficiently found and booked the hotel, flights, seats, baggage etc. couldn't have been a more pleasant experience. It's good to do it face to face in case any queries arise.
July 23, 2025
Reply from Hays Travel - Dawlish
Hello Mr Parker. We really hope you have a lovely holiday and if you have any questions you know where we are.
Kind Regards
Isis
Colette at dawlish branch was very…
Colette at dawlish branch was very helpful . I had been liasing with her most of the week With my holiday requirements. Nothing was too much trouble and she found us a fantastic deal in the school holidays
July 20, 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback !!
It was my pleasure to get you the perfect holiday booked - i hope you all have an amazing time in Tunisia !! Colette
Reply from Hays Travel - Dawlish
Thank you for the great feedback . I cant wait to hear about your trip to Crete - one of my favourite places !! Enjoy the book meantime !! Colette
Reply from Hays Travel - Dawlish
Thank you for your lovely review, let the countdown begin- Jessica
The team listened to our requirements…
The team listened to our requirements and provided ideas that worked for us.
July 12, 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback - I hope all three of you have an amazing time exploring Italy !! Colette
Reply from Hays Travel - Dawlish
Thankyou :-)
Reply from Hays Travel - Dawlish
Thank you for your kind review - Jessica
Nothing is to much trouble
Isis is absolutely fantastic and nothing is to much trouble, she enjoys her job and really knowledgeable, a real pleasure to sit and discuss holidays with her
June 18, 2025
Reply from Hays Travel - Dawlish
Hello Clare, Thankyou so much for the lovely remarks you have made in your review it makes the 20 years all worth while. :-)
Many Thanks
Isis
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