Hays Travel - Dawlish Reviews 

372
TrustScore 5 out of 5

4.9

41 The Strand, EX7 9PT Dawlish, GB


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Rated 5 out of 5 stars

Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more

Company replied

Rated 5 out of 5 stars

All of your staff are very welcoming, helpful, full of information, patient and you can see that there is a nice little atmosphere going on between staff

Company replied

Rated 5 out of 5 stars

Isis in the Dawlish office is our go-to gal for holidays. Always friendly like we’re old buddies. Nothing is too much trouble, takes her time to find us the best holidays to suit our needs and follows... See more

Company replied

Rated 5 out of 5 stars

From the moment we stepped into the office, Matt was extremely helpful & encouraging. He listened to what we wanted & acted on it very quickly, giving us relevant options for various bits of our book... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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4.9

All reviews

(372)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Worked hard to find our perfect holiday

Worked hard to find our perfect holiday

June 26, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

It was great to find your holiday at an even better price than last year. We look forward to hearing all about your travels. Thanks Colette

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very patient and understanding. Jessica took time to explain options and never pressured us, an all round terrific experience.

June 22, 2025
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Reply from Hays Travel - Dawlish

Thank you for your lovely feedback Teresa, have a great flight home :) - Jessica

Rated 5 out of 5 stars

As usual our experience was friendly…

As usual our experience was friendly with everything delt in a professional manner by a top team.

June 18, 2025
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Reply from Hays Travel - Dawlish

Morning Graham
Thankyou for for your families continued loyalty towards us here at Dawlish.

We hope you have a lovely cruise and cant wait to hear all about it.

Kind Regards
Isis

Rated 5 out of 5 stars

Knowledgeable

Jessica was very helpful and answered my questions. When I first went into Hays Travel Dawlish and enquired about holidays to Bergen, I was delighted to learn that she had been there as a tourist. Jessica knew of places to visit and the proximity of the airport to the town. I went into Hays travel a couple of times to ask further questions, before paying full amount. Am going with a friend of mine in August. We are both looking forward to it.

June 12, 2025
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Reply from Hays Travel - Dawlish

Thank you for your lovely review Adele, you are going to have a wonderful time in Bergen - Jessica

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, holiday was booked in minutes and the agent couldn't have done more, including sorting all paper work and travel. Money. Excellent all round

June 11, 2025
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Reply from Hays Travel - Dawlish

Thank you for you lovely review bob, not long now and you'll be jetting off- Jessica

Rated 5 out of 5 stars

I was helped to book a return flight…

I was helped to book a return flight that I couldn't find online.
Dealt with efficiently and politely.
Received all the information and paperwork I needed.

June 5, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind words, Glad we could get it sorted for you :)

Matt

Rated 5 out of 5 stars

First class friendly service from…

First class friendly service from Jessica and other staff present.
We are 2 elderly friends both widowed on our first cruise, we have since back to ask some questions again staff eager to help
Regard Ann Denning

May 28, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for your lovely feedback Ann, not long to go now - Jessica

Rated 5 out of 5 stars

I have used hays travel before and find…

I have used hays travel before and find them very very efficient easy to book your holiday and brilliant staff keep up the good service that you do from a very happy customer from tom

May 28, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind words, we are so glad we could get your holiday booked for you, have a lovely time :)

Team Dawlish

Rated 5 out of 5 stars

Hayley went above and beyond

Hayley went above and beyond to find a holiday that suited our family. It was stress free. We would 100% recommend Hayley at the dawlish branch

May 25, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind words, I hope you have a wonderful cruise.

Rated 5 out of 5 stars

As always trusted and effortless…

As always trusted and effortless service. I get the best customer service from Hayes in Dawlish they have always been reliable and come up trumps what ever holiday booking I have some easier package, othwrs more complicated. They always have very sound advice too so you don't get caught out by anything. The staff are always super helpful and very lovely

April 22, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind feedback - It was my pleasure - I am sure your mum will love Venice !! I will bring that book in -its a must read before/during a trip to Venice- Colette

Rated 5 out of 5 stars

Very professional service

Colette guided us through everything involved with our booking. She listened to our requirements & made sure the booking met them. Colette was friendly & very efficient.

April 20, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind feedback - it was my pleasure - Here's to many more crusies !! Colette

Rated 5 out of 5 stars

Super Company to deal with

Staff extremely polite, efficient and very helpful in guiding me to book our cruise, thanks.

April 9, 2025
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Reply from Hays Travel - Dawlish

Thank you for your lovely comments, we will make sure these are past across to Colette, we hope you have a lovely holiday :) Jessica

Rated 5 out of 5 stars

Excellent customer service

Booked my holiday for next year, excellent service throughout, and my constant change of destination did not cause any concern.
Very pleased with the service I received, all information given and Colette went above and beyond to help answer all my questions 😀

March 28, 2025
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Reply from Hays Travel - Dawlish

Thank you for the kind feeback -My pleasure as always - I am sure it will be incredible !! Hopefully we can book you in a sneaky summer break !! Colette

Rated 5 out of 5 stars

Colette at Hays travel Dawlish

Colette at Hays travel Dawlish has been extremely helpful with booking flights for my trip to Amsterdam and also arranging travel insurance for me.
I feel very confident with her knowledge and professionalism.

March 29, 2025
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Reply from Hays Travel - Dawlish

Thank you for the kind feedback - it has been my pleasure ! I am sure after Amsterdam, you will be looking at booking your winter sun break !!

Rated 5 out of 5 stars

The staff at Hays Travel Dawlish are friendly and very helpful.

The staff at Hays Travel Dawlish are the most helpful and pleasant people. They are very professional and reassuring. I would always book my holiday through them

March 1, 2025
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Reply from Hays Travel - Dawlish

Thank you for your kind feedback - always appreciated !! We cant wait to see photos of the Backstreet Boys !! Enjoy !! Colette

Rated 5 out of 5 stars

Went to Dawlish branch Abbie went over…

Went to Dawlish branch Abbie went over and beyond will be booking another holiday soon with her as very efficient and helped me find my dream holiday

February 25, 2025
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Reply from Hays Travel - Dawlish

Thank you so much for your kind feedback. I hope you have a wonderful time x

Rated 5 out of 5 stars

Vera

Very helpful young lady.

February 25, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thankyou. Kind Regards Isis

Rated 5 out of 5 stars

So helpful in helping us make our…

So helpful in helping us make our choices

February 16, 2025
Hays Travel - Dawlish logo

Reply from Hays Travel - Dawlish

Thank you for the kind review . It was our pleasure - We can't wait to hear about your anniversary in Sicily and adventures in Edinburgh !! Colette

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