Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... See more
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Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... See more
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A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... See more
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Its always a pleasure to go into my local branch in Deal. All the girls are so friendly. Daisy sorted me out this time and she is so patient and knowledgeable. She never rushed me and made booking a f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, CT14 6HE, Deal, United Kingdom
- 01304750034
4.9
Excellent
667 reviews
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Happy experience with Hays Travel
Our travel agent Daisy was very professional in all aspects of our booking. She was a very pleasant young g lady and helped to complete our booking on a cruise.
May 24, 2026
Reply from Hays Travel - Deal
Hello,
Thank you so much for your kind words and for booking with me at Hays Travel. I hope you have a lovely time on your cruise and I can't wait to hear all about it!
Best wishes,
Daisy :)
.Sue holiday
Good service but really understaffed. Only two girls doing everything,nevertheless they did a great job.
May 28, 2026
Reply from Hays Travel - Deal
Hello,
Thank you so much for taking the time to leave a review! We really appreciate the kind words and feedback. We hope you have a lovely holiday!
Best wishes,
Roxie :)
Have used Hays Travel in Deal on many…
Have used Hays Travel in Deal on many occasions.
Daisy is a consummate professional who knows her job and nothing is too much trouble when booking a holiday. Thank you Daisy for yet another perfect great experience.
May 31, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your kind words and for booking with me at Hays Travel. It is always a pleasure to see you both. Thank you for your continued trust and loyalty.
Best wishes,
Daisy :)
A very special holiday booking.
This was our first experience of visiting Hays to organise a special holiday for 2027. We chose a river cruise, and were assisted by Roxie. She was extremely thorough, and the whole experience, culminating in the confirmation of our booking, was a real pleasure.
May 29, 2026
Reply from Hays Travel - Deal
Hello,
Thank you so much for your kind words and for booking with us at Hays Travel. We hope you have a wonderful holiday!
Best wishes,
Roxie :)
Reply from Hays Travel - Deal
Andrew,
We're glad you enjoyed your experience. Thank you for your feedback!
Kind Regards
Hays Travel Deal
Reply from Hays Travel - Deal
Alan bridger,
We are so glad you had a great first experience with us!
Kind Regards
Hays Travel Deal
Millie was helpful
Millie was helpful, knowledgable and a lovely person to deal with. She was just as excited as we are for our holiday. Would highly recommend.
May 24, 2026
Reply from Hays Travel - Deal
Nikki,
We're so pleased to hear our colleague made your holiday booking experience enjoyable and exciting! Thank you for your kind words.
Kind Regards
Hays Travel Deal
Booked our cruise holiday with Sophie
Booked our cruise holiday with Sophie. She was very knowledgeable help use understand cabin types and grades. Also the difference between saver and select fares. She also gave us some information about the ports we would be visiting. Would have no hesitation booking with her again. Would highly recommend. Thank you for your wonderful service.
May 16, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your wonderful review and for booking with us at Hays Travel! We are so pleased to hear about your positive experience with us. We appreciate your kind words and we hope you have an amazing time!
Kind Regards
Hays Travel Deal
Reply from Hays Travel - Deal
Malcolm,
Thank you for booking with us at Hays Travel! We're so glad you had a great experience! We appreciate your kind words.
Kind Regards
Hays Travel Deal
I always have the best service and…
I always have the best service and feedback from Hays Travels in Deal kent never to much trouble infact MILLIE one of the girls I’ve Dealt with for years now and she is the nicest person I’ve ever met EXCELLENT 🤗
May 15, 2026
Reply from Hays Travel - Deal
Hello,
We are so happy to hear you consistently receive excellent service! We appreciate your kind words and loyalty. Thank you for your very kind review!
Kind Regards
Millie
As always
As always, very helpful and knowledgeable staff. Good attention to detail and great attitude
May 15, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel. We are so glad to hear your positive feedback and we appreciate your kind words!
Kind regards,
Sophie
Reply from Hays Travel - Deal
Hello,
Thank you for booking with us at Hays Travel! We appreciate your kind words and we are so happy to hear that we were helpful with your booking and provided good guidance.
Kind Regards
Hays Travel Deal
Sophie the manager she always goes…
Sophie the manager she always goes above and beyond to find us the perfect destination, researching before she presents it to us. Always makes sure that we get value for money. She’s also a great asset to the store in our opinion
May 12, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel! We hope you have a lovely holiday :)
Kind Regards
Hays Travel Deal
The staff listened to what you wanted…
The staff listened to what you wanted and were efficient in booking the holiday. They checked everything was ok before confirmation
May 12, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for booking with us at Hays Travel and your lovely review! We hope you have a lovely time away :)
Best Wishes,
Hays Travel Deal
Good Holiday booking
Very helpfull nothhng to much trouble explained every detail of the booking and checked we were happy with everything
May 7, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel. We hope you both have a lovely time away!
Best wishes,
Hays Travel Deal
Winter holidays
My visit to Hays travel was a great experience
Sophie welcome us and with her experience and knowledge we were able to turn our ideas into a reality
April 30, 2026
Reply from Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel!
We are so glad to hear we turned your ideas in reality and we hope you have the best time!
Best wishes,
Hays Travel Deal
All the staff in the Deal shop are…
All the staff in the Deal shop are amazing. Friendly, helpful and very knowledgeable. Nothing is too much trouble for them.
The Manger in this branch is exceptional, a real asset to the company.
May 7, 2026
Reply from Hays Travel - Deal
Amanda,
We're happy to hear that our team is amazing! It's great to know that they are friendly, helpful, and knowledgeable. We appreciate your kind words about the manager.
Kind Regards
Hays Travel Deal
Reply from Hays Travel - Deal
Mr Edwards,
We're glad you had a good experience. We appreciate you taking the time to leave us your feedback.
Kind Regards
Hays Travel Deal
Reply from Hays Travel - Deal
Ms Battersea,
We appreciate you sharing your positive experience with our team; we are so glad to hear we were helpful and accommodating.
Kind Regards
Hays Travel
Daisy was very welcoming and helpful
Daisy was very welcoming and helpful, and really patient.
April 26, 2026
Reply from Hays Travel - Deal
Hello,
I really appreciate your kind words and I am so happy to hear that you found my service helpful and welcoming. Thank you for your review!
Kind Regards
Daisy
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